Sharp MX-C380P / MX-C400P / MX-B380P / MX-B382P / MX-B400P (serv.man18) Service Manual / Technical Bulletin ▷ View online
Sharp Electronics (UK) Ltd., Document Systems Support
2/3
[Treatment]
Step 1) Check if there is anything abnormal (e.g., damage and deformation) on the gear.
・If some abnormality is found on gear, ⇒ Replace with a new cartridge.
・If no abnormality is found on gear, ⇒ Proceed to the step 2).
Step 2) Shake the cartridge (with F2 error) five times vertically facing the gear section upward.
Use both hands because the cartridge for MX-3500/4100/4500/5000 series is heavy.
Step 3) Install the cartridge into the main unit and see if the F2 error is cleared.
[Caution]
Do not shake the cartridge facing the gear section downward.
Be careful toner may drop out of shutter section.
Please instruct your client to store the toner cartridge in proper position during the machine
installation or while visiting the client. If the cartridge is stored in vertical orientation, instruct him/her
to store in proper orientation.
We apologize for the trouble and thank you for your cooperation.
Examples of damaged gear
Chipped gear tooth
Dislocated D-cut on gear
Removed gear pawl
Shake the cartridge five times vertically.
Sharp Electronics (UK) Ltd., Document Systems Support
3/3
To Customers,
Before installing a new toner cartridge to the copier machine, please do the following procedure.
Your kind understanding is much appreciated.
Request at Toner Cartridge Replacement
(1) Shake the box containing the cartridge up and down 5 times
(2) Hold the box upside down and shake it 5 more times or so.
(3) Take the cartridge out of box and shake it from side to side 5 times
or so before installing it to the copier machine.
(4)Install it to the copier machine.
Sharp Electronics (UK) Ltd., Document Systems Support
3/3
To Customers,
Before installing a new toner cartridge to the copier machine, please do the following procedure.
Your kind understanding is much appreciated.
Request at Toner Cartridge Replacement
(1) Shake the box containing the cartridge up and down 5 times
(2) Hold the box upside down and shake it 5 more times or so.
(3) Take the cartridge out of box and shake it from side to side 5 times
or so before installing it to the copier machine.
(4)Install it to the copier machine.
Sharp Electronics (UK) Ltd., Document Systems Support
3/3
To Customers,
Before installing a new toner cartridge to the copier machine, please do the following procedure.
Your kind understanding is much appreciated.
Request at Toner Cartridge Replacement
(1) Shake the box containing the cartridge up and down 5 times
(2) Hold the box upside down and shake it 5 more times or so.
(3) Take the cartridge out of box and shake it from side to side 5 times
or so before installing it to the copier machine.
(4)Install it to the copier machine.
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