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Model
MX-C310 MX-C311 MX-C312 MX-C380 MX-C381 MX-C400 MX-C401 (serv.man125)
Pages
127
Size
68.93 MB
Type
PDF
Document
Service Manual
Brand
Device
Copying Equipment / Revised Service Manual.
File
mx-c310-mx-c311-mx-c312-mx-c380-mx-c381-mx-c400-mx.pdf
Date

Sharp MX-C310 / MX-C311 / MX-C312 / MX-C380 / MX-C381 / MX-C400 / MX-C401 (serv.man125) Service Manual ▷ View online

MX-C401 CONSUMABLE PARTS 2 – 6
3. Life end display
A. Drum cartridge
For 
 
 
 
, only the life end cartridge code is displayed.
*1: Selection of Display/Not Display can be made with Sim26-69. (Default: Not Display)
*2: When the black drum cartridge does not reach the life end and only the color drum cartridge reaches the life end, black/white print can be 
performed but color print cannot be performed.
• When the drum cartridge is replaced with a new one, the print counter, the accumulated traveling distance counter, the accumulated rotation
number counter, and the usage day counter are automatically cleared, and the above display disappears.
• If the above guidance does not disappear when the drum cartridge is replaced, SIM24-7 must be executed to clear the print counter, the
accumulated traveling distance counter, the accumulated rotation number counter, and the usage day counter, and the auto color calibration
must be executed.
• The above display disappears when the counters are cleared.
B. Developer cartridge
For 
 
 
 
, only the life end cartridge code is displayed.
Display content
Display condition
Print job Enable/
Disable
Sim26-38-E
set value
Counter name
Counter value
(Maintenance required.
Code:DK)
0 (Print continue)
Drum cartridge print counter (K)
When 60K is reached
Enable
Drum cartridge accumulated rotation number (K)
When 550K rotations is reached
Enable
(Maintenance required.
Code:DC)
0 (Print continue)
Drum cartridge print counter (C)
When 30K is reached
Enable
Drum cartridge accumulated rotation number (C)
When 550K rotations is reached
Enable
(Maintenance required.
Code:DM)
0 (Print continue)
Drum cartridge print counter (M)
When 30K is reached
Enable
Drum cartridge accumulated rotation number (M)
When 550K rotations is reached
Enable
(Maintenance required.
Code:DY)
0 (Print continue)
Drum cartridge print counter (Y)
When 30K is reached
Enable
Drum cartridge accumulated rotation number (Y)
When 550K rotations is reached
Enable
(The supplies will be needed 
soon. Photoconductive 
Drum 
Cartridge    
) *1
1 (Print stop)
Drum cartridge print counter (K)
Drum cartridge print counter (C)
Drum cartridge print counter (M)
Drum cartridge print counter (Y)
When 90% of 60K is reached by 
the K counter.
When 90% of 30K is reached by 
the C, M, or Y counter.
Enable
Drum cartridge accumulated rotation number (K)
Drum cartridge accumulated rotation number (C)
Drum cartridge accumulated rotation number (M)
Drum cartridge accumulated rotation number (Y)
When 90% of 550K rotations is 
reached by either counter
Enable
[Change the supplies. 
Photoconductive Drum 
Cartridge ]
1 (Print stop)
Drum cartridge print counter (K)
When 60K is reached
Disable
Drum cartridge accumulated rotation number (K)
When 550K rotations is reached
Disable
(Change the supplies. 
Photoconductive Drum 
Cartridge   )
1 (Print stop)
Drum cartridge print counter (C)
Drum cartridge print counter (M)
Drum cartridge print counter (Y)
When 30K is reached by either 
counter
Enable for Black/White
Disable for Color
*2
Drum cartridge accumulated rotation number (C)
Drum cartridge accumulated rotation number (M)
Drum cartridge accumulated rotation number (Y)
When 550K rotations is reached 
by either counter
Enable for Black/White
Disable for Color
*2
Display content
Display condition
Print job
Enable/Disable
Sim26-38-E
set value
Counter name
Counter value
(Maintenance required.
Code:VK)
0 (Print continue)
Developer cartridge print counter (K)
When 60K is reached
Enable
Developer cartridge accumulated rotation number (K)
When 550K rotations is reached
Enable
(Maintenance required.
Code:VC)
0 (Print continue)
Developer cartridge print counter (C)
When 30K is reached
Enable
Developer cartridge accumulated rotation number (C)
When 550K rotations is reached
Enable
(Maintenance required.
Code:VM)
0 (Print continue)
Developer cartridge print counter (M)
When 30K is reached
Enable
Developer cartridge accumulated rotation number (M)
When 550K rotations is reached
Enable
(Maintenance required.
Code:VY)
0 (Print continue)
Developer cartridge print counter (Y)
When 30K is reached
Enable
Developer cartridge accumulated rotation number (Y)
When 550K rotations is reached
Enable
(The supplies will be 
needed soon. 
Developer cartridge 
 
 
 
) *1
1 (Print stop)
Developer cartridge print counter (K)
Developer cartridge print counter (C)
Developer cartridge print counter (M)
Developer cartridge print counter (Y)
When 90% of 60K is reached by 
the K counter.
When 90% of 30K is reached by 
the C, M, or Y counter.
Enable
Developer cartridge accumulated rotation number (K)
Developer cartridge accumulated rotation number (C)
Developer cartridge accumulated rotation number (M)
Developer cartridge accumulated rotation number (Y)
When 90% of 550K rotations is 
reached by either counter
Enable
[Change the supplies. 
Photoconductive Drum 
Cartridge ]
1 (Print stop)
Developer cartridge print counter (K)
When 60K is reached
Disable
Developer cartridge accumulated rotation number (K)
When 550K rotations is reached
Disable
K C Y M
K C M
Y
K
C M Y
K C Y M
K
C M Y
K
MX-C401 CONSUMABLE PARTS 2 – 7
*1: Selection of Display/Not Display can be made with Sim26-69. (Default: Not Display)
*2: When the black drum cartridge does not reach the life end and only the color drum cartridge reaches the life end, black/white print can be 
performed but color print cannot be performed.
• When the developer cartridge is replaced with a new one, the print counter, the accumulated traveling distance counter, the accumulated
rotation number counter, and the usage day counter are automatically cleared, and the guidance for execution of the auto color calibration is
displayed.
• If the above guidance does not disappear when the developer cartridge is replaced, the initial setting of the toner density must be executed
with the simulation, and the auto color calibration must be executed.
• When the initial setting of the toner density is executed, the counters are cleared and the above display disappears.
C. Toner cartridge
For 
 
 
 
, only the life end cartridge code is displayed.
*1: Detected by the toner motor rotation number and the pixel count (The value of larger life percentage is employed.)
Since the life of the toner cartridge which is packed when shipping from the factory is 2.5K, the remaining quantity of the toner cartridge, 
though it is a new one,  is displayed as 25-0%.
*2: Selection of Display/Not Display can be made with Sim26-69. (Default: Not Display)
*3: Setting can be made with Sim26-69. (Default: 0 sheet)
*4: When the black toner cartridge does not reach the life end and only the color toner cartridge reaches the life end, black/white print can be 
performed but color print cannot be performed.
(Change the supplies. 
Photoconductive Drum 
Cartridge   )
1 (Print stop)
Developer cartridge print counter (C)
Developer cartridge print counter (M)
Developer cartridge print counter (Y)
When 30K is reached
Enable for Black/White
Disable for Color
*2
Developer cartridge accumulated rotation number (C)
Developer cartridge accumulated rotation number (M)
Developer cartridge accumulated rotation number (Y)
When 550K rotations is reached
Enable for Black/White
Disable for Color
*2
Display content
Display condition
Print job
Enable/Disable
Sim26-38-A
set value
Remaining 
quantity display *1
Status
(
    
Toner 
supply 
is 
low.) 
*2
0 (Print continue)
25-0%
Toner remaining quantity is 25% or less.
Enable
1 (Print stop)
(The supplies will be needed soon. 
Toner 
Cartridge    ) 
*2
0 (Print continue)
25-0%
Toner remaining quantity corresponds to output of 
XX sheets. *3
Enable
1 (Print stop)
[Change the toner cartridge. 
]
0 (Print continue)
25-0%
When the black toner cartridge reaches toner end.
Disable
1 (Print stop)
(Change the supplies. Toner 
Cartridge   )
0 (Display)
25-0%
When the color toner cartridge reaches toner end.
Enable for Black/White
Disable for Color
*4
1 (No display)
No display
50-25%
Toner remaining quantity is 49 - 25%.
Enable
No display
75-50%
Toner remaining quantity is 74 - 50%.
Enable
No display
100-75%
Toner remaining quantity is 100-75%.
Enable
Install the toner cartridge.
No display
When no toner cartridges are installed.
When a toner cartridge of a different color is installed.
Disable
Improper cartridge.
No display
When an incompatible toner cartridge is installed.
Disable
Cartridge error.
No display
CRUM trouble
Toner cartridge connector contact trouble
Disable
Display content
Display condition
Print job
Enable/Disable
Sim26-38-E
set value
Counter name
Counter value
C M Y
K C Y M
K C M Y
K C M Y
K
C M Y
MX-C401 CONSUMABLE PARTS 2 – 8
4. Recommended color paper
The following kinds of color print paper can be recommended.
When these recommended color paper is used, a satisfactory
image quality can be obtained.
If a kind of paper other than the recommended ones is used, nor-
mal image quality (color reproduction) may not be obtained.
5. Environment conditions
A. Operating environment conditions
Temperature: 10 - 35
C
Humidity: 20 - 85% RH
Atmospheric pressure: 590 - 1013hPa (Altitude: 0 - 2000m)
B. Transit environment conditions 
(term: 2 weeks)
-20 - 45
C (Free from dew)
C. Storage environment conditions (unopened)
-10 - 40
C (Free from dew)
D. Disposal standard
Toner cartridge/developer cartridge: 24 months (unopened) from
the production month.
Drum cartridge: 36 months from the production month
Model
Supplier
Specification
Hammermill 
LASER PRINT
Hammermill
[11" x 8.5", 90g/m
2
]
[11" x 17", 90g/m
2
]
Mondi 
Color Copy (90g/m
2
)
Mondi
[A4, 90g/m
2
]
[A3, 90g/m
2
]
Temperature
Humidity (RH)
85%
60%
20%
MX-C401  EXTERNAL VIEW AND INTERNAL STRUCTURE  3 – 1
MX-C401
Service Manual
 
[3] EXTERNAL VIEW AND INTERNAL STRUCTURE
1. External view
*1: Option
No.
Name
Function/Operation
1
Auto document feeder
Feeds the set documents automatically, and scans them continuously. The duplex surfaces are scanned.
2
Operation panel
Used to enter an input of various settings or the copy quantity.
Available in 2 types in this model; the model with the 8.5/7.0 inch touch panel LCD, and the model with 4.3 
inch LCD.
3
Paper exit tray (Center tray)
Copied or printed paper is discharged to this tray.
4
Finisher *1
Delivers stapled paper, and allows offset discharge of paper.
5
Front cover
This is opened when replacing toner cartridges or the waste toner box.
6
Tray 1
Stores paper. Max. 500 sheets (80g/m
2
, 21lbs)
7
Tray 2 (with the MX-CSX1 installed) *1
Stores paper. Max. 500 sheets (80g/m
2
, 21lbs)
8
Tray 3 (with the MX-CSX2 installed) *1
Stores paper. Max. 500 sheets (80g/m
2
, 21lbs)
9
Tray 4 (with the MX-CSX2 installed) *1
Stores paper. Max. 500 sheets (80g/m
2
, 21lbs)
10
Main power switch
Turns on the power of the machine. When FAX or internet FAX is used, keep it ON.
11
Handle
Use this handle to lift the main unit for transit.
12
Right side cover release lever
To remove paper jam, lift this lever and open the right side cover.
13
Manual paper feed tray
For manual paper feed, paper is inserted from this tray. When A4R or 8-1/2" x 11"R paper is set, extend the 
auxiliary tray.
14
One-stage paper feed unit side cover 
(with the MX-CSX1/2 installed)
To remove paper jam in tray 2, 3, or 4, open this cover.
2
3
10
11
5
1
12
4
11
14
13
6
7
8
9
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