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SHARP
IMAGE SEND COMMUNICATION ERROR
65
Report Code
(Result)
Result Displayed
Communication Interruption Content
93
NG93 XXXX *1
When error in D-SMTP send (with recall):-
An error response of 4XX occurs during communication with the SMTP
An error response of 4XX occurs during communication with the SMTP
server.
Time out occurs after establishment of connection with the SMTP server.
94
NG94 XXXX *1
When busy in D-SMTP send
Time out occurs during establishment of connection with the SMTP server.
Time out occurs during establishment of connection with the SMTP server.
95
NG95 XXXX *1
When the path is too long in execution of Scan To USB.
96
NG96 XXXX *1
When the normal process is not executed in the secure mail sending.
98
NG98 XXXX *1
The copy inhibit pattern is detected when scanning a document.
99
NG99 XXXX *1
A document which is inhibited to be copied such as a banknote is scanned.
*1
For a job status result in "Display in the column of result, NG XXXX is displayed, is the code
number. For a communication result, Communication error
(XXXX) is displayed.
*2
The error code of Scan To USB is specified only in the job log.
*
When the communication result is OK, the communication sub code 1 and the communication sub
code 2 are 0000. Errors in ( ) are not used.
code 2 are 0000. Errors in ( ) are not used.
COMMUNICATION REPORT SUB CODE 1:
The communication report sub code 1 (upper 2 digits) are always indicated as 00.
COMMUNICATION REPORT SUB CODE 2:-
The communication report sub code 1 (upper 2 digits) are always indicated as 00.
COMMUNICATION REPORT SUB CODE 2:-
Report Code 2
Communication Interruption Content
Send / Receive
60
In resend of document filed data, an error occurs in decoding or coding.
Resend
61
In resend of document filed data, setting to inhibit resolution conversion is made.
(The resolution after resend is set to be Enlarged.)
Resend
62
In resend of document filed data, rotation setting is made for data which
cannot be rotated.
Resend
63
In resend of document filed data, data cannot be stored in HD
after conversion of resolution for resend.
Resend
64
In resending data of document file, during conversion for resending, the number
of IMS management pages exceeds the upper limit (999). (IT occurs in OSA Scan to
FTP also, resulting in memory over.)
Resend
OSA Scan
To FTP
70
E-mail header acquisition error
E-mail receive
71
Time out occurs during e-mail receive.
E-mail receive
72
Receive reject occurs during e-mail receive.
E-mail receive
73
Network communication cannot be made due to port disable.
Network send
74
An authentication of the POP server is failed when POP before SMTP is enabled.
Network send
75
In the setting of SSL communication, when SSL communication is tried but the
server side does not support SSL.
Network send
76
There is no image in network communication (transfer).
Network send
80
There is no attached file in received e-mail.
E-mail receive
81
The attached file of received e-mail is not of TIFF type which is supported.
E-mail receive
82
The TIFF type of the attached file in received e-mail cannot be recognized. ID error E-mail receive
83
The TIFF type of the attached file in received e-mail cannot be recognized.
E-mail receive
84
The TIFF type of the attached file in received e-mail cannot be recognized.
Version error
E-mail receive
85
The TIFF type of the attached file in received e-mail cannot be recognized.
Tag data error
E-mail receive
IMAGE SEND COMMUNICATION ERROR
SHARP
66
Report Code 2
Communication Interruption Content
Send / Receive
86
The TIFF type of the attached file in received e-mail cannot be recognized.
Tag parameter error
E-mail receive
87
The TIFF type of the attached file in received e-mail cannot be recognized.
Header size error
E-mail receive
88
The TIFF type of the attached file in received e-mail cannot be recognized.
Data error
E-mail receive
90
In e-mail receive; an attached file cannot be stored in memory. Memory over.
Cannot be stored in memory.
E-mail receive
91
In e-mail receive, an attached file cannot be stored in memory.
The file size is too great to be stored in memory.
E-mail receive
92
In SMTP e-mail receive; an attached file cannot be stored in memory.
Cannot be stored in memory.
E-mail receive
SHARP
SCN-MFP PWB TROUBLESHOOTING
67
If the machine cannot boot, check the LED status of the SCN-MFP PWB to confirm the error content and
appropriate countermeasure.
LED-R - Lighting-Up Status
appropriate countermeasure.
LED-R - Lighting-Up Status
LED Status (Lit)
Operation
Countermeasure (for Error)
●●●●
Normal Status
-
○○○●--●○○○
Error
SCN-MFP PWB trouble – Replace.
LED-S - Lighting-Up Status
LED Status (Lit)
Operation
Countermeasure (for Error)
●●●●
Normal Status
-
Other Status
Error
Replace mSATA PWB.
If error persists, replace the SCN-MFP PWB.
SCN-MFP PWB:
LED-S LED
LED-R LED
PCU PWB REPLACEMENT PROCEDURE
SHARP
68
In order to reset the temperature control for the non-contact thermistor, please replace the PCU PWB using
the following procedure:-
the following procedure:-
1. Power off the MFP and remove the rear
cover.
2. Unplug the PCU connectors and FFC, and
remove the PCU PWB fixing plate unit.
3. Replace the PCU PWB - ensure to transfer
the original EEPROM & Flash ROM onto the
replacement PCU PWB.
replacement PCU PWB.
4. Attach the connectors and insert the FFC
with
CAUTION
:-
INSERT FFC *1
INSERT FFC *2
5. Remove the Fuser Unit.
6. Close all the exterior doors and Power ON
the MFP (with the Fuser Unit removed).
7. Wait 10 seconds - “Check Fusing Unit”
should be displayed and then Power OFF
the MFP.
the MFP.
8. Install the Fuser Unit and Power ON the
MFP.
9. Check/Verify the MFP Operation following
PCU PWB replacement.
10. Power OFF the MFP and refit the rear
cover.
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