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Model
MX-3500N MX-3501N MX-4500N MX-4501N (serv.man9)
Pages
127
Size
59.91 MB
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PDF
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Service Manual
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Device
Copying Equipment / All Sections
File
mx-3500n-mx-3501n-mx-4500n-mx-4501n-sm9.pdf
Date

Sharp MX-3500N / MX-3501N / MX-4500N / MX-4501N (serv.man9) Service Manual ▷ View online

MX3500N  SPECIFICATIONS  2 – 2
(10) Power source
(11) Power consumption
*1: Heater is OFF when power source ON.
(12) Noise
(13) Dimensions
(14) Weight
(15) Dimensions occupied by Machine (with Multi 
Manual/Exit tray extended)
B. Paper feed unit/Transport/Paper exit secton
(1) Machine paper feed tray
(2) Paper feed tray 1/tray 2
(3) Manual feed tray (Bypass tray)
(4) Double-sided
(5) Paper exit tray (Center tray)
100V type
200V type
Voltage / Current
100 – 127V 12A
220 – 240V 8A
Frequency
50/60Hz
Power source 
code
Fixed type (direct)
Inlet type
Power switch 
2 switches (Primary switch: in the front cover; 
Seconday switch: the operation panel) 
100V type
200V type
Maximum rated power 
consumption 
1.44kW
1.84kW
In action
B/W
: 63dB or less
Color
: 63dB or less
Standby
B/W
: 55dB or less
MX-3500N/MX-4500N
MX-3501N/MX-4501N
Outer dimensions 
(W x D x H)
645 x 670 x 950mm 
(25 25/64 x 26 3/8 x 
37 26/64 inch)
645 x 670 x 960mm 
25 25/64 x 26 3/8 x 
37 51/64 inch)
Footprint (W x D)
645 x 670mm 
(25 25/64 x 26 3/8 inch)
645 x 670mm 
(25 25/64 x 26 3/8 inch)
MX-3500N/MX-4500N
MX-3501N/MX-4501N
Main unit
Approx. 114kg (251lbs)
Approx.123kg (271lbs) 
Main unit + 
Developer + 
Toner cartridge
Approx. 119kg (262lbs)
Approx.128kg (282lbs)
MX-3500N/MX-4500N
MX-3501N/MX-4501N
W1075 x D 670mm (W42 21/64 x D26 3/8 inch) 
Form
Standard: Double feeder tray + multi manual
Maximum: Fourfold feeder tray + multi manual + 
large capacity feeder cassette
Feeding method
Feeding from the upper section with front loading
Heater (Engine part) 
Service parts
Feeding method
Feeding from the upper section with front loading
Heater (Engine part) 
Service parts
Paper size
A3, B4, A4, A4R, B5, B5R, A5R, 8K, 16K, 16KR
11 x 17, 8.5 x 14, 8.5 x 13, 8.5 x 11, 
8.5 x 11R, 7.25 x 10.5R, 5.5 x 8.5R
Changing of paper 
size 
Guide adjustment by users
Paper type setting
Yes 
Default paper size 
setting
Shipped with max. width of paper guide
Feedable paper 
type/weight
Plain paper: 60-105g/m
2
 (16-28 lbs)
Paper capacity
Standard paper: 500 sheets (80g/m
2
, 21lbs)
Paper Type
Plain paper, pre-printed paper (not including 
backing paper), recycled paper, letter head, pre-
punched paper, colored paper
* Users can set up all of these paper types.
Paper size detection
* About A5R, 5.5 x 
8.5R, 8K, 16K, 
16KR, manual 
setting.
A3, B4, A4, A4R, B5, B5R, A5R, 8.5 x 13
11 x 17, 8.5 x 14, 8.5 x 11, 8.5 x 11R, 7.25 x 10.5R
Detection of 
Remaining Paper
Level detection (4 levels: 100%, 67%, 33%, and 
none)
Paper Size
A3, B4, A4, A4R, B5, B5R, A5R, 8K, 16K, 16KR
12 x 18, 11 x 17, 8.5 x 14, 8.5 x 13, 8.5 x 11, 8.5 x 
11R, 7.25 x 10.5R, 5.5 x 8.5R 
Envelope (Monarch / Com-10 / DL / C5 / Rectangle 3 / 
Western 2 / Western 4)
Extra Size (Tab paper is limited to A4; tab width 
12mm-20mm / 8.5 x 11; tab width 6.1-17mm)
Changing of 
paper size
Guide adjustment by users
Paper type setting
Yes
Feedable paper 
type/weight 
Thin paper: 55 – 59g/m
2
 (15 – 16 lbs)
Plain paper: 60 – 105g/m
2
 (16 – 28 lbs)
Heavy Paper: 106 – 209g/m
(28 – 56 lbs)
Envelope: 75 – 90g/m
2
 (20 – 24 lbs)
OHP
Label paper
Tab paper
Gloss Paper
Paper capacity
Standard paper: 100 sheets
Envelope: 20 sheets
OHP: 20 sheets
Heavy paper: 40 sheets
Tab paper: 20 sheets
Gloss paper: 20 sheets *
Other special paper: 1 sheet
* The gloss paper is sucked under a high 
temperature environment to cause double feed or 
misfeed. In such a case, manually supply paper 
sheet by sheet (Select heavy paper).
Paper Type
Plain paper, pre-printed paper (Excluding back print 
paper), recycled paper, letter head, pre-punched 
paper, colored paper, heavy paper, thin paper, label 
paper, OHP, tab paper, envelope.
* Users can set up all of these paper types.
Paper size 
detection 
Auto Detect
Auto-AB
A3, B4, A4, A4R, B5, B5R, A5R, 8.5 x 
13, Postcard, 8.5 x 11, 11 x 17
Auto Detect 
Auto-Inch
12 x 18, 11 x 17, 8.5 x 14, 8.5 x 11, 
8.5 x 11R, 5.5 x 8.5R, 7.25 x 10.5R, 
A3, B4, A4, B5
For China
A3, B4, A4, A4R, B5, B5R, A5R, 11 x 
17, 8.5 x 14, 8.5 x 11, 8K, 16K
Detection of 
remaining paper
yes or no only 
Method
Non-Stack
Paper size
A3, B4, A4, A4R, B5, B5R, A5R, 8K, 16K, 16KR, 
11 x 17, 8.5 x 14, 8.5 x 13, 8.5 x 11, 8.5 x 11R, 
8.5 x 5.5R 
Paper type
Plain paper, pre-printed paper (not including 
backing paper), recycled paper, letter head, pre-
punched paper, colored paper 
Paper weight 
(for duplex operation) 
Plain paper: 60-105g/m
2
 (16-28 lbs)
Heavy paper: 106-209g/m
2
 (28-56 lbs) 
Logo paper support 
For paper such as letterhead paper with front-
back attributes, the engine control must be cared 
for printing side.
Exit location/method
Face down in the main unit
Exit capacity
500 sheets (A4 or 8.5 x 11 (color recommended 
paper)) 
Exit paper size/type 
All feedable paper except 12x18.
Exit paper detection
No
Exit tray full 
detection
Yes
Shifting function
Yes
Rotation sort
No
MX3500N  SPECIFICATIONS  2 – 3
(6) Paper exit tray unit (Right tray)
* Option (MX-TRX2)
(7) Reversing single pass feeder
(8) Duplex single pass feeder
Form
Exit tray unit 
Transport standard
Center standard
Ejecting location/
method
External ejection from the right face of the main unit 
/ face-down ejection
Tray capacity
100 sheets (A4 or 8.5 x 11 (color recommended 
paper))
Ejected paper size/
type 
Any feedable paper except envelope and tab paper.
Full tray detection
Yes 
Shifter
No
Dimensions
W314 x D405 x H52mm 
(W12 23/64 x D15 61/64 x H2 3/64 inch)
With tray extended:  W444 x D405 x H52mm (W17 
31/64 x D15 61/64 x H2 3/64 inch) 
Weight
Approx. 0.93kg (2 lbs)
Installation/
maintenance
Installation by service personnel. 
Optional detection
Setting by simulation (Sim. 26-1)
Packaged items
Exit tray, full actuator
Form
RSPF (Reversing single pass feeder)
Scan speed
Monochrome 
(A4/8.5 x 11)
Color 
(A4/8.5 x 11)
Copy
1-sided: 45 sheets/minute 
(600 x 300dpi, 1bit)
2-sided: 15 pages/minute 
(600 x 300dpi, 1bit)
1-sided: 35 sheets/
minute (600 x 
600dpi, 4bit)
2-sided: 13 pages/
minute (600 x 
600dpi, 4bit)
Fax
1-sided: 48 sheets/minute 
(200 x 200dpi, 1bit)
2-sided: 15 pages/minute 
(200 x 200dpi, 1bit)
N/A
Scanner
1-sided: 48 sheets/minute 
(200 x 200dpi, 1bit)
2-sided: 15 pages/minute 
(200 x 200dpi, 1bit)
1-sided: 35 sheets/
minute (200 x 
200dpi, 8bit) (when 
in full color)
2-sided: 15 pages/
minute (200 x 
200dpi, 8bit)
Internet 
Fax
1-sided: 48 sheets/minute 
(200 x 200 dpi, 1bit)
2-sided: 15 pages/minute 
(200 x 200 dpi, 1bit)
N/A
Document setup 
direction
Upward standard (1toN feeding standard)
Document standard 
location
Center standard (Rear one-side standard for 
random feeding)
Document transport 
method
Sheet-through method
Document sizes
Inch type-1
11 x 17, 8.5 x 14, 8.5 x 11, 
8.5 x 11R, 8.5 x 5.5, A4, A3
Inch type-2  11 x 17, 8.5 x 13, 8.5 x 11, 
8.5 x 11R, 8.5 x 5.5, A4, A3
AB type-1
A3, B4, A4, A4R, B5, B5R, A5, 
8.5 x 11, 8.5 x 14, 11 x 17
AB type-2
A3, B4, A4, A4R, B5, B5R, A5, 
8.5 x 11, 216 x 330, 11 x 17
AB type-3
A3, B4, A4, A4R, A5, 8K, 16K, 
16KR, 8.5 x 11, 216 x 330, 11 x 17
Long paper
800mm (Monochrome 2 levels 
only)
Mixed feeding (same type / same width) possible 
Random feeding (feeding of different types / 
different widths) 
Only the following combinations of 2 size types 
are allowed: A3 and B4; B4 and A4R; A4 and B5; 
B5 and A5; and 11-inch and 8.5-inch.
2-sided scanning is disabled during random 
feeding. 
Document 
weights
1-side
Thin paper 
35 – 49g/m
2
 (9 – 13 lbs)
Plain paper
50 – 128g/m
2
 (13 – 34 lbs)
2-side 50 
– 
128 
g/m
2
 (13 – 34 lbs)
Document carrying 
capacity
Maximum: 100 sheets (80g/m
2
, 21lbs), or 
Maximum: 13 mm, 1/2 inch or less
Types of document 
that may not be 
transported
The following documents are NOT allowed: 
OHP, second original drawing, tracing paper, 
carbon paper, thermal paper, wrinkled / broken / 
torn document, document with cuts and pastes, 
documents printed by an ink ribbon, and 
perforated document except 2-punched / 3-
punched (Perforated document by punch unit is 
allowed.) 
Paper detection
Yes
Paper detection size
Auto detection (Switching one type of detection 
unit through system setting)
Inch-1
11 x 17, 8.5 x 14, 8.5 x 11, 
8.5 x 11R, 5.5 x 8.5, A4, A3
Inch-2
11 x 17, 8.5 x 13, 8.5 x 11, 
8.5 x 11R, 5.5 x 8.5, A4, A3
AB-1
A3, B4, A4, A4R, B5, B5R, A5, 8.5 
x 11, 8.5 x 14, 11 x 17
AB-2
A3, B4, A4, A4R, B5, B5R, A5, 8.5 
x 11, 216 x 330, 11 x 17
AB-3
A3, B4, A4, A4R, A5, 8K, 16K, 
16KR, 8.5 x 11, 216 x 330, 11 x 17
Paper feeding 
direction
Right hand feeding 
Document inversion
Yes 
Simultaneous double-
sided scanning
Not allowed 
Form
DSPF (Duplex single pass feeder)
Scan speed
Monochrome 
(A4/8.5 x 11)
Color 
(A4/8.5 x 11)
Copy
1-sided: 45 sheets/minute 
(600 x 300dpi, 1bit)
2-sided: 45 pages/minute 
(600 x 300dpi, 1bit)
1-sided: 35 sheets/
minute (600 x 
600dpi, 4bit)
2-sided: 35 pages/
minute (600 x 
600dpi, 4bit)
Fax
1-sided: 60 sheets/minute 
(200 x 200dpi, 1bit)
2-sided: 60 pages/minute 
(200 x 200dpi, 1bit)
N/A
Scanner
1-sided: 60 sheets/minute 
(200 x 200dpi, 1bit)
2-sided: 60 pages/minute 
(200 x 200dpi, 1bit)
1-sided: 35 sheets/
minute (200 x 
200dpi, 8bit) (when 
in full color)
2-sided: 35 pages/
minute (200 x 
200dpi, 8bit)
Internet 
Fax
1-sided: 60 sheets/minute 
(200 x 200 dpi, 1bit)
2-sided: 15 pages/minute 
(200 x 200 dpi, 1bit)
N/A
Document standard 
location
Center standard (Rear one-side standard for 
random feeding)
Document sizes
Inch type-1
11 x 17, 8.5 x 14, 8.5 x 11, 
8.5 x 11R, 8.5 x 5.5, A4, A3
Inch type-2  11 x 17, 8.5 x 13, 8.5 x 11, 
8.5 x 11R, 8.5 x 5.5, A4, A3
AB type-1
A3, B4, A4, A4R, B5, B5R, A5, 
8.5 x 11, 8.5 x 14, 11 x 17
AB type-2
A3, B4, A4, A4R, B5, B5R, A5, 
8.5 x 11, 216 x 330, 11 x 17
AB type-3
8K, A4, A4R, B4, 16K, 16KR, 
A5, 8.5 x 11, 216 x 330, 11 x 17
Long paper
800mm (Monochrome 2 levels 
only)
Mixed feeding (same type / same width) possible 
Random feeding (feeding of different types / 
different widths) 
Only the following combinations of 2 size types 
are allowed: A3 and B4; B4 and A4R; A4 and B5; 
B5 and A5; and 11-inch and 8.5-inch.
MX3500N  SPECIFICATIONS  2 – 4
C. Scanner section
(1) Resolution/Gradation (or Levels) 
(2) Original cover
D. Fuser section
(1) Type
Document 
weights
1-side
Thin paper 
35 – 49g/m
2
 (9 – 13 lbs)
Plain paper
50 – 128g/m
2
 (13 – 34 lbs)
2-side 
50 – 128 g/m
2
 (13 – 34 lbs)
Document carrying 
capacity
Maximum: 150 sheets (80g/m
2
, 21lbs), or 
Maximum: 19.5 mm, 3/4 inch or less
Types of document 
that may not be 
transported
The following documents are NOT allowed: 
OHP, second original drawing, tracing paper, 
carbon paper, thermal paper, wrinkled / broken / 
torn document, document with cuts and pastes, 
documents printed by an ink ribbon, and 
perforated document except 2-punched / 3-
punched (Perforated document by punch unit is 
allowed.) 
Paper detection
Yes
Paper detection size
Auto detection (Switching one type of detection 
unit through system setting)
Inch-1
11 x 17, 8.5 x 14, 8.5 x 11, 
8.5 x 11R, 5.5 x 8.5, A4, A3
Inch-2
11 x 17, 8.5 x 13, 8.5 x 11, 
8.5 x 11R, 5.5 x 8.5, A4, A3
AB-1
A3, B4, A4, A4R, B5, B5R, A5, 8.5 
x 11, 8.5 x 14, 216 x 330, 11 x 17
AB-2
A3, B4, A4, A4R, B5, B5R, A5, 8.5 
x 11, 216 x 330, 11 x 17
AB-3
8K, B4, A4, A4R, 16K, 16KR, A5, 
8.5 x 11, 216 x 330, A3
Paper feeding 
direction
Right hand feeding 
Document inversion
Yes 
Simultaneous double-
sided scanning
Allowed 
Scan 
resolution (dpi) 
Copy mode 
Monochrome Color 
Original 
Cover 
600 x 600dpi
600 x 300dpi 
(Default)
600 x 600dpi 
(Default)
RSPF/
DSPF
600 x 600dpi
600 x 300dpi 
(Default) 
600 x 600dpi 
(Default) 
Transmission 
resolution (dpi)
Image 
process
(Scanner)
100 x 100dpi / 200 x 200dpi / 300 x 300dpi 
/ 400 x 400dpi / 600 x 600dpi
(Internet Fax)
200 x 100dpi (Half tone not allowed) / 
200 x 200dpi / 200 x 400dpi / 
400 x 400dpi / 600 x 600dpi
(FAX)
Standard (203.2 x 97.8dpi) (Half tone not 
allowed) / Fine (203.2 x 195.6 dpi) /
Super fine (203.2 x 391dpi) /
Ultra fine (406.4 x 391 dpi)
PC-FAX/
PC-Internet 
Fax
200 x 100dpi / 200 x 200dpi / 200 x 400dpi 
/ 400 x 400dpi 
Network 
TWAIN
75dpi / 100dpi / 150dpi / 200dpi / 300dpi / 
400dpi / 600dpi or custom: 50-9600dpi 
Exposure lamp
Xenon
Scan Levels
10bits
Output levels
FAX mode: 1bit
Internet Fax mode: 1bit
Scanner mode: 
Black & White: 1bit
Gray Scale: 8bit
Full Color: Each color RGB 8bit 
Scan Range
297 x 432mm
Original Cover 
Standard 
Location 
Left back as standard 
Detection
Yes
Detection Size 
Auto Detect (One type of detection unit to be switched 
for software destination) 
Inch
<INCH-1>
11 x 17, 8.5 x 14, 8.5 x 11, 8.5 x 11R, 5.5 x 8.5
<INCH-2>
11 x 17, 8.5 x 13, 8.5 x 11, 8.5 x 11R, 5.5 x 8.5
AB
<AB-1>
A3, A4, A4R, A5, B4, B5, B5R
<AB-2>
A3, A4, A4R, A5, B5, B5R, 216 x 330
<AB-3>
8K, A4, A4R, A5, B4, 16K, 16KR
Heater 
(Scanner part) 
Service parts
System
Heat roller attachment system
MX3500N  SPECIFICATIONS  2 – 5
2. Functional specifications
A. Specifications of copy functions
(1) Copy speed (Continuous copy speed)
a. Tray 1 – 4, LCC
b. Manual feed
*1: Switched by the service simulation setting
(2) First copy time
[Measuring Conditions]
* Feeding A4/8.5x11paper from the main unit tray 1 
* Polygon in rotation 
* Auto Color Selection OFF/Auto Color for color OFF
(3) Job speed
a. Document changing speed (in copy mode)
* The copy speed in combination of the main unit and the auto
document feed user is defined.
* S to S: A4/8.5 x 11 document, 11 pages and 1 copy (not including
the first copy)
Monochrome: 600 x 300dpi and color: 600 x 600dpi (default)
(4) Continuous copy
(5) Resolution
(6) Copy document
Model name
MX-4500N/MX-4501N
MX-3500N/MX-3501N
Color / B/W
Color
B/W
Color
B/W
Print / Copy
Print
Copy
Print
Copy
Print
Copy
Print
Copy
Paper size
Magnification
Normal
Reduction (25%)
Normal (100%)
Enlargement  (400%)
Normal
Reduction (25%)
Normal (100%)
Enlargement  (400%)
Normal
Reduction (25%)
Normal (100%)
Enlargement  (400%)
Normal
Reduction (25%)
Normal (100%)
Enlargement  (400%)
A3, 11 x 17, 8K
17
17
20
20
17
17
17
17
B4, 8.5 x 14, 8.5 x 13
20
20
22
22
20
20
20
20
A4, B5, 8.5 x 11, 16K
35
35
45
45
35
35
35
35
A5R, 5.5 x 8.5R
25
25
32
32
25
25
25
25
A4R, B5R, 8.5 x 11R, 16KR,
 7.25 x 10.5R 
25
25
30
30
25
25
25
25
Extra
16
16
19
19
16
16
16
16
Model name
MX-4500N/MX-4501N
MX-3500N/MX-3501N
Color / B/W
Color
B/W
Color
B/W
Print / Copy
Print
Copy
Print
Copy
Print
Copy
Print
Copy
Paper size
Magnification
Normal
Reduction (25%)
Normal (100%)
Enlargement  (400%)
Normal
Reduction (25%)
Normal (100%)
Enlargement  (400%)
Normal
Reduction (25%)
Normal (100%)
Enlargement  (400%)
Normal
Reduction (25%)
Normal (100%)
Enlargement  (400%)
A3W, 12 x 18
15
15
19
19
15
15
16
16
A3, 11 x 17, 8K
16
16
20
20
16
16
17
17
B4, 8.5 x 14, 8.5 x 13
18
18
22
22
18
18
20
20
A4, 8.5 x 11, 16K
29
29
41
41
29
29
31
31
B5
31
31
41
41
31
31
31
31
A5R, 5.5 x 8.5R
25
25
32
32
25
25
25
25
B5R
22
22
30
30
22
22
25
25
8.5 x 11R 
21
21
30
30
21
21
25
25
A4R, 7.25 x 10.5R, 16KR
20
20
30
30
20
20
25
25
OHP(A4, 8.5 x 11)
14
14
15
15
14
14
15
15
OHP(A4R, 8.5 x 11R)
10
10
12
12
10
10
12
12
Extra
15
15
19
19
15
15
16
16
Envelope
15
15
16
16
15
15
16
16
Heavy paper  (B5, A4, A5R, 8.5 x 
11, 8.5 x 5.5R, 16K)
14
14
15
15
14
14
15
15
Heavy paper (Postcard HIGH) *1
14
14
15
15
14
14
15
15
Heavy paper (Postcard LOW) *1
8
8
8
8
8
8
8
8
Heavy paper (Other sizes)
8
8
8
8
8
8
8
8
Platen/RSPF/DSPF
MX-4500N (RSPF),
MX-4501N (DSPF)
MX-3500N (RSPF),
MX-3501N (DSPF)
B/W
Color
B/W
Color
Platen
4.1 sec
6.9 sec
4.7 sec
6.9 sec
RSPF
9.3 sec
14.2 sec
10.1 sec
14.2 sec
DSPF
8.8 sec
15.2 sec
9.5 sec
15.2 sec
MX-4500N/MX-4501N
MX-3500N/MX-3501N
B/W
Color
B/W
Color
S to S
45cpm 
(100%)
35cpm 
(100%)
35cpm 
(100%)
35cpm 
(100%)
Multi max. number
999 sheets
Scan resolution
600 x 600dpi
Writing resolution
600 x 600dpi
Document
Max. A3 (11 x 17)
Document type
Sheet/Book original
Page of 127
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