Sharp AR-651 (serv.man4) Service Manual ▷ View online
2 - 1 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS
Paper transport jam inside the
E01
Leading edge of paper not reaching the fuser exit sensor
copier (1)
E02
Trailing edge of paper not passing the fuser exit sensor
E03
Paper remaining inside the copier at power ON
E09
Jam caused by an abnormal HDD
Paper misfeeding
E11
Misfeeding during duplex printing
(paper not reaching the registration sensor)
(paper not reaching the registration sensor)
E12
Bypass misfeeding
(paper not reaching the registration sensor)
(paper not reaching the registration sensor)
E13
1st cassette misfeeding
(paper not reaching the 1st cassette feed sensor)
(paper not reaching the 1st cassette feed sensor)
E14
2nd cassette misfeeding
(paper not reaching the 2nd cassette feed sensor)
(paper not reaching the 2nd cassette feed sensor)
E15
3rd cassette misfeeding
(paper not reaching the 3rd cassette feed sensor)
(paper not reaching the 3rd cassette feed sensor)
E16
4th cassette misfeeding
(paper not reaching the 4th cassette feed sensor)
(paper not reaching the 4th cassette feed sensor)
E18
Tandem LCF misfeeding
(paper not reaching the tandem LCF feed sensor)
E19
External LCF misfeeding
(paper not reaching the external LCF feed sensor)
(paper not reaching the external LCF feed sensor)
Paper transport jam inside the copier (2)
E20
Paper fed from the 1st cassette
(not reaching the registration sensor)
E21
Paper fed from the 1st cassette
(not reaching the 1st cassette transport sensor)
(not reaching the 1st cassette transport sensor)
E22
Paper fed from the 2nd cassette
(not reaching the registration sensor)
(not reaching the registration sensor)
E23
Paper fed from the 2nd cassette
(not reaching the 1st cassette transport sensor)
E24
Paper fed from the 2nd cassette
(not reaching the 2nd cassette transport sensor)
E25
Paper fed from the external LCF
(not reaching the registration sensor)
E30
Paper fed from the 3rd cassette
(not reaching the registration sensor)
(not reaching the registration sensor)
E31
Paper fed from the 3rd cassette
(not reaching the 1st cassette transport sensor)
(not reaching the 1st cassette transport sensor)
E32
Paper fed from the 3rd cassette
(not reaching the 2nd cassette transport sensor)
(not reaching the 2nd cassette transport sensor)
Group
Error Code
Machine Status
2. ERROR CODES AND SELF-DIAGNOSIS
2. 1. Error Codes
Instead of the set number, one of the following error codes is displayed with pressing the [CLEAR] key and
the digital key “8” simultaneously when the “CLEAR PAPER” or “CALL SERVICE” symbol is flashing.
AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 2
Paper transport jam inside the copier (2)
E33
Paper fed from the 3rd cassette
(not reaching the 3rd cassette transport sensor)
(not reaching the 3rd cassette transport sensor)
E34
Paper fed from the 4th cassette
(not reaching the registration sensor)
(not reaching the registration sensor)
E35
Paper fed from the 4th cassette
(not reaching the 1st cassette transport sensor)
(not reaching the 1st cassette transport sensor)
E36
Paper fed from the 4th cassette
(not reaching the 2nd cassette transport sensor)
(not reaching the 2nd cassette transport sensor)
E37
Paper fed from the 4th cassette
(not reaching the 3rd cassette transport sensor)
E38
Paper fed from the 4th cassette
(not reaching the 4th cassette transport sensor)
E3C
Paper fed from the tandem LCF
(not reaching the registration sensor)
(not reaching the registration sensor)
E3D
Paper fed from the tandem LCF
(not reaching the 1st cassette feed sensor)
(not reaching the 1st cassette feed sensor)
E3E
Paper fed from the tandem LCF
(not reaching the 2nd cassette feed sensor)
(not reaching the 2nd cassette feed sensor)
E3F
Paper fed from the tandem LCF
(not reaching the tandem LCF transport sensor)
Cover open jam
E41
Front cover opened during printing
E44
Feed cover opened during printing
E45
LCF side cover opened during printing
E46
Bypass feed unit cover opened during printing
E47
Exit cover opened during printing
Transport jam (exit/reversing section
E50
Leading edge of paper not reaching the reverse sensor 2
and others)
E51
Leading edge of paper not reaching the transport sensor 1
E52
Leading edge of paper not reaching the transport sensor 2
E54
Leading edge of paper not reaching the transport sensor 3
E55
Paper remaining on the transport path when CRUN is OFF
E57
Leading edge of paper not reaching the reverse sensor 1
E58
Trailing edge of paper not passing the reverse sensor 1 or
reverse sensor 2
reverse sensor 2
E59
Trailing edge of paper not passing the exit sensor
E5A
Leading edge of paper not reaching the exit sensor
Transport jam (RADF)
E71
Original feeding jam
E72
Original transport jam
E73
Original discharging jam
E74
Original reversing jam
E76
Small original discharging jam
E77
Scanning section transport jam
E7B
RADF opened at the original transporting
E7C
RADF opened at the large original discharging
E7D
RADF opened at the small original reversing
E7E
RADF opened at the small original discharging
E7F
RADF opened at the original scanning section
Group
Error Code
Machine Status
2 - 3 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS
Transport jam (RADF)
E80
Jam access cover opened at the original feeding
E81
Jam access cover opened at the original transporting
E82
Jam access cover opened at the large original dischaging
E83
Jam access cover opened at the small original reversing
E84
Jam access cover opened at the small original discharging
E85
Jam access cover opened at the original scanning section
Paper jam in finisher
E9F
Punching jam
EA1
Finisher paper transport delay jam
EA2
Finisher paper transport stop jam
EA3
Paper remaining inside the finisher at power ON
EA4
Finisher front door opened during printing
EA5
Finisher stapling jam
EA6
Finisher early arrival jam
EA7
Stack transport jam before stapling
EA8
Saddle stitcher stapling jam
EA9
Saddle stitcher door opened during printing
EAA
Paper remaining at the saddle stitcher at power ON
EAB
Saddle stitcher paper transport stop jam
EAC
Saddle stitcher paper transport delay jam
EAD
Print end command time-out jam
EAE
Receiving time time-out jam
EB3
Ready time time-out jam
EC0
Inserter feeding delay jam
EC1
Inserter feeding stop jam
EC2
Inserter reverse path delay jam 1
EC3
Inserter reverse path stop jam 1
EC4
Inserter reverse path delay jam 2
EC5
Inserter reverse path stop jam 2
EC6
Inserter transport delay jam 1
EC7
Inserter transport stop jam 1
EC8
Inserter transport delay jam 2
EC9
Inserter transport stop jam 2
ECA
Paper remaining in the inserter when power is ON
ECB
Wrong size of inserter
ECC
Inserter feeding Jam
Paper transport jam inside the
EB5
Paper left on the transport path
copier (3)
EB6
Paper left on the transport path
Group
Error Code
Machine Status
AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 4
Group
Error Code
Machine Status
Paper feeding system related service call
C04
Abnormal feed motor
C13
Abnormal 1st cassette tray (Paper can be fed from cassettes
other than the 1st cassette.)
other than the 1st cassette.)
C14
Abnormal 2nd cassette tray (Paper can be fed from cassettes
other than the 2nd cassette.)
other than the 2nd cassette.)
C15
Abnormal 3rd cassette tray (Paper can be fed from cassettes
other than the 3rd cassette.)
other than the 3rd cassette.)
C16
Abnormal 4th cassette tray (Paper can be fed from cassettes
other than the 4th cassette.)
other than the 4th cassette.)
C18
Abnormal tandem LCF tray-up motor
(Paper can be fed from cassettes other than the tandem LCF
cassette.)
(Paper can be fed from cassettes other than the tandem LCF
cassette.)
C1A
Abnormal tandem LCF end fence motor
(Paper can be fed from cassettes other than the tandem LCF
cassette.)
(Paper can be fed from cassettes other than the tandem LCF
cassette.)
C1C
Abnormal external LCF tray-up motor
(Paper can be fed from cassettes other than the external
LCF)
LCF)
Scanning system related service call
C26
Peak detection error
C27
Carriage home position sensor not going OFF within a fixed
time
time
C28
Carriage home position sensor not going ON within a fixed
time
time
Processing system related service call
C36
Abnormal main charger wire cleaner drive motor
C37
Abnormal transfer belt cam motor
CD1
Abnormal drum cleaning brush motor
CD2
Abnormal used toner transport motor
CD3
Abnormal recycle toner transport motor
CD4
Full toner bag
Fuser unit related service call
C41
Abnormal thermistor or heater at the power ON
C43
Abnormal thermistor after abnormality judgment
C44
Abnormal fuser after abnormality judgment
C45
Abnormal side thermistor after the copier has become ready
C46
Abnormal pressure roller thermistor during a ready state
C47
Abnormal IH power voltage / IH initialization error
C48
IGBT high temperature
C49
Abnormal IH circuit or coil
C4A
Cleaning web finished
CD5
Web motor signal path error
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