Sharp R-371SLM (serv.man3) User Manual / Operation Manual ▷ View online
23
If you think the oven is not working properly there
are some simple checks you can carry out yourself
before calling an engineer.This will help prevent
unnecessary service calls if the fault is something
simple.
Follow this simple check below:
Place half a cup of water on the turntable and
close the door. Select HIGH and programme the
oven to cook for 1 minute.
1. Does the oven lamp come on when it is cooking?
2. Does the turntable rotate?
3. Does the cooling fan work? (Check by placing
are some simple checks you can carry out yourself
before calling an engineer.This will help prevent
unnecessary service calls if the fault is something
simple.
Follow this simple check below:
Place half a cup of water on the turntable and
close the door. Select HIGH and programme the
oven to cook for 1 minute.
1. Does the oven lamp come on when it is cooking?
2. Does the turntable rotate?
3. Does the cooling fan work? (Check by placing
your hand above the air vent openings.)
4. After 1 minute does the audible signal sound?
5. Is the water in the cup hot?
If you answer “NO” to any question first check
that the oven is plugged in properly and the fuse
has not blown. If there is no fault with either, check
against the chart below.
5. Is the water in the cup hot?
If you answer “NO” to any question first check
that the oven is plugged in properly and the fuse
has not blown. If there is no fault with either, check
against the chart below.
t The door seal stops microwave leakage during
oven operation, but does not form an airtight
seal. It is normal to see drops of water, light or
feel warm air around the oven door. Food with
a high moisture content will release steam and
cause condensation inside the door which may
drip from the oven.
seal. It is normal to see drops of water, light or
feel warm air around the oven door. Food with
a high moisture content will release steam and
cause condensation inside the door which may
drip from the oven.
t Repairs and Modifications: Do not attempt to
operate the oven if it is not working properly.
t Outer Cabinet & Lamp Access: Never remove
the outer cabinet.This is very dangerous due
to high voltage parts inside which must never
be touched, as this could be fatal.
Your oven is not fitted with a lamp access
cover. If the lamp fails, do not attempt to
replace the lamp yourself, call a SHARP
approved service facility.
to high voltage parts inside which must never
be touched, as this could be fatal.
Your oven is not fitted with a lamp access
cover. If the lamp fails, do not attempt to
replace the lamp yourself, call a SHARP
approved service facility.
TROUBLESHOOTING
WARNING:
Never adjust, repair or modify the oven
yourself. It is hazardous for anyone other
than a SHARP trained engineer to carry
out servicing or repairs.
This is important as it may involve
the removal of covers that provide
protection against microwave energy.
Never adjust, repair or modify the oven
yourself. It is hazardous for anyone other
than a SHARP trained engineer to carry
out servicing or repairs.
This is important as it may involve
the removal of covers that provide
protection against microwave energy.
ANSWER
When the oven is working, air circulates within the cavity.
The door does not form an airtight seal so air may escape from the door.
The door does not form an airtight seal so air may escape from the door.
The oven cavity will normally be colder than the food being cooked, and so
steam produced when cooking will condense on the colder surface.
The amount of steam produced depends on the water content of the food
being cooked. Some foods, such as potatoes have a high moisture content.
Condensation trapped in the door glass should clear after a few hours.
steam produced when cooking will condense on the colder surface.
The amount of steam produced depends on the water content of the food
being cooked. Some foods, such as potatoes have a high moisture content.
Condensation trapped in the door glass should clear after a few hours.
Arcing will occur when a metallic object comes into close proximity to
the oven cavity during cooking.This may possibly roughen the surface of
the cavity, but would not otherwise damage the oven.
the oven cavity during cooking.This may possibly roughen the surface of
the cavity, but would not otherwise damage the oven.
Ensure all “eyes” are removed and the potatoes have been pierced, place
directly onto the turntable or in a heat resistant flan dish or similar.
directly onto the turntable or in a heat resistant flan dish or similar.
Check the door is closed properly.
Ensure correct power level has been selected.
The microwave energy pulses ON and OFF during cooking/defrosting.
The cabinet may become warm to the touch - keep children away.
QUERY
Draught circulates
around the door.
around the door.
Condensation forms in
the oven, and may drip
from the door.
the oven, and may drip
from the door.
Flashing or arcing from
within the cavity when
cooking.
within the cavity when
cooking.
Arcing potatoes.
The display is lit but the
control panel will not
work when pressed.
control panel will not
work when pressed.
Oven cooks too slowly.
Oven makes a noise.
Outer cabinet is hot.
NOTE:
If you cook food for more than the standard time
(see chart below) using the same cooking mode, the
oven’s safety mechanisms automatically activate.The
microwave power level will be reduced.
If you cook food for more than the standard time
(see chart below) using the same cooking mode, the
oven’s safety mechanisms automatically activate.The
microwave power level will be reduced.
Cooking Mode
Microwave HIGH cooking
Standard Time
20 Minutes
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The wires in the mains cable are colour coded as
shown:
Green and yellow stripes
shown:
Green and yellow stripes
=
EARTH
Blue
=
NEUTRAL
Brown =
LIVE
As the colours in the mains lead of your oven
may not correspond with the coloured marking
identifying the terminals in your plug, connect the
wires as described:
t The green and yellow wire to the plug terminal
may not correspond with the coloured marking
identifying the terminals in your plug, connect the
wires as described:
t The green and yellow wire to the plug terminal
marked E or
or coloured green or
coloured green and yellow.
t The blue wire to the plug terminal marked N
or coloured black or coloured blue.
t The brown wire to the plug terminal marked L
or coloured red or coloured brown.
Make sure the terminal screws are tight and the
cable is held securely by the cable grip where it
enters the plug.
cable is held securely by the cable grip where it
enters the plug.
Like most appliances in your home, your oven
must be connected to a single phase 230-240V,
50Hz alternating current supply.
must be connected to a single phase 230-240V,
50Hz alternating current supply.
If you do not make the proper electrical
connections you might damage the oven or injure
yourself. Neither SHARP nor the supplier will be
liable if this happens.
connections you might damage the oven or injure
yourself. Neither SHARP nor the supplier will be
liable if this happens.
TO REPLACE THE MAINS PLUG
WARNING: THIS APPLIANCE
MUST BE EARTHED
If you have any doubts about your
electrical supply ask a qualified
electrician.
MUST BE EARTHED
If you have any doubts about your
electrical supply ask a qualified
electrician.
t If you are unable to resolve a problem using
the checks covered on the last few pages, do
not attempt to service this microwave
oven yourself.
not attempt to service this microwave
oven yourself.
t Contact the dealer or supplier from whom the
oven was purchased in order to obtain service.
Where this is not possible, please contact the
SHARP Customer Information Centre.
Telephone: 0845 888 8112 (office hours).
Where this is not possible, please contact the
SHARP Customer Information Centre.
Telephone: 0845 888 8112 (office hours).
t For general information and assistance with
oven queries, please contact our
Customer Information Centre:
U.K.:
Customer Information Centre:
U.K.:
0845 888 8112 (office hours)
Ireland: 01 676 0648 (office hours)
Website: http://www.sharp.co.uk/support
Website: http://www.sharp.co.uk/support
t Replacement accessories may be obtained
from our main parts distributor:
Willow Vale Electronics Ltd.
Telephone: 0121 766 5414
Willow Vale Electronics Ltd.
Telephone: 0121 766 5414
CALLING FOR SERVICE
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GUARANTEE
Sharp Electronics (UK) Ltd. (“Sharp”) guarantees that for a period of 12 months from the date of
purchase the enclosed product will be free from defects in materials and workmanship. Sharp agrees to
provide for the repair or, at its option, the replacement of a defective product. Sharp reserves the right
to replace defective parts, or the product, with new or refurbished items. Items that are replaced
become the property of Sharp.
purchase the enclosed product will be free from defects in materials and workmanship. Sharp agrees to
provide for the repair or, at its option, the replacement of a defective product. Sharp reserves the right
to replace defective parts, or the product, with new or refurbished items. Items that are replaced
become the property of Sharp.
To benefit from this guarantee, any fault that occurs must be notified to Sharp, or its appointed Service
Facility, within one year from the date the product was purchased. Proof of purchase, such as a receipt
or invoice, must be provided.
Facility, within one year from the date the product was purchased. Proof of purchase, such as a receipt
or invoice, must be provided.
If the product is exchanged, the replacement shall be covered by the unexpired portion of the original
guarantee.
guarantee.
This guarantee shall only apply to faults that are due to inferior workmanship or materials. It does not
cover faults or damage caused by accident, misuse, fair wear and tear, neglect, tampering with the
product, or repair other than by a Service Facility appointed by Sharp.
cover faults or damage caused by accident, misuse, fair wear and tear, neglect, tampering with the
product, or repair other than by a Service Facility appointed by Sharp.
The product is intended for private domestic use only.The guarantee will not apply if the product is
used in the course of a business, trade or profession.
used in the course of a business, trade or profession.
No person has any authority to vary the terms or conditions of this guarantee.
This guarantee is offered as an additional benefit to your statutory rights, and does not affect these
rights in any way.
rights in any way.
You may not transfer your rights or obligations under this warranty to anyone else.
If you have any difficulty operating the product, or would like information on other Sharp products,
please telephone the Sharp Customer Information Centre on the number given below.
please telephone the Sharp Customer Information Centre on the number given below.
The guarantee does not cover:
t Glass/ceramic turntables, as they can be damaged by handling/cleaning methods.
t Faults resulting from inadequate cleaning. Regular cleaning is required to prevent a build up of food
t Glass/ceramic turntables, as they can be damaged by handling/cleaning methods.
t Faults resulting from inadequate cleaning. Regular cleaning is required to prevent a build up of food
residue that can also affect the performance of the product.
t Carriage costs to or from the repair centre.
Sharp Customer Information Centre
Sharp Electronics (UK) Ltd is a company registered in England under number 965877
whose registered office is at
4 Furzeground Way, Stockley Park, Uxbridge, Middlesex, UB11 1EZ.
Website: www.sharp.co.uk/customersupport
Telephone: 0845 888 8112 (01 676 0648 in Southern Ireland)
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AC Line Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single phase 230-240V, 50Hz
Power Consumption:
Microwave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1400W
Input Current:
Microwave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.3A
Output Power:
Microwave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 900W (IEC 60705)
MAFF Heating Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E
Microwave Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2450MHz
*
(Group 2/Class B)
Outside Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483(W) x 281(H) x 398(D)mm
Cavity Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340(W) x 220(H) x 344(D)mm
**
Oven Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25litres
**
Cooking Uniformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turntable diameter 270mm
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Approx. 14.5kg
*
This Product fulfils the requirement of the European standard EN55011. In conformity with this
standard, this product is classified as group 2 class B equipment. Group 2 means that the equipment
intentionally generates radio-frequency energy in the form of electromagnetic radiation for the heat
treatment of food. Class B equipment means that the equipment is suitable to be used in domestic
establishments.
standard, this product is classified as group 2 class B equipment. Group 2 means that the equipment
intentionally generates radio-frequency energy in the form of electromagnetic radiation for the heat
treatment of food. Class B equipment means that the equipment is suitable to be used in domestic
establishments.
**
Internal capacity is calculated by measuring maximum width, depth and height.
Actual capacity for holding food is less.
Actual capacity for holding food is less.
SPECIFICATIONS
As part of a policy of continuous improvement,
we reserve the right to alter design and
specifications without notice.
we reserve the right to alter design and
specifications without notice.
No part of this publication may be reproduced,
stored in a retrieval system or transmitted in
any form, electronic, mechanical, photocopying,
recording, translating or other means without
prior permission from SHARP Electronics
(U.K.) Ltd.
stored in a retrieval system or transmitted in
any form, electronic, mechanical, photocopying,
recording, translating or other means without
prior permission from SHARP Electronics
(U.K.) Ltd.
The illustrations, technical information and data
contained in this publication are, to our best
knowledge, correct at the time of going to print.
The right to change specifications, at any time,
without notice, is reserved as a part of our policy
of continuous development and improvement.
contained in this publication are, to our best
knowledge, correct at the time of going to print.
The right to change specifications, at any time,
without notice, is reserved as a part of our policy
of continuous development and improvement.
11/20/2010
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26
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