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I AM USING THE CREDIT CARD FOR OPENING TABLES FUNCTION ON MY 9 TILL 5700

SYSTEM. THE PROBLEM IS THAT I HAVE A CUSTOMER THAT CAME IN LAST WEEK AND

USED HIS CREDIT CARD TO OPEN A TABLE WHICH WORKED FINE BUT HE HAS JUST

BEEN IN AGAIN AND WHEN I SWIPED HIS CARD AND THE MESSAGE “CARD ALREADY

ASSIGNED TO TABLE 1” APPEARED THIS WAS THE TABLE THAT MY CUSTOMER OPENED
THE PREVIOUS WEEK.

THIS COULD BE DUE TO THE CCTAB.DAT FILE WHICH IS HELD IN THE MASTER
MACHINE, IF THE MASTER IS SWITCHED OFF AND THEN THE TABLE IS CLOSED
ON THE SLAVE TILL THE CCTAB.DAT FILE WILL NOT HAVE BEEN UPDATED.
AND THEREFORE WILL STILL HOLD THE CREDIT CARD DETAILS AGAINST THAT
TABLE.

TO REMOVE THE MESSAGE SIMPLY ACCEPT THE NEW CARD AGAINST THIS
TABLE AND PROCEED. OR DROP THE APPLICATION INTO DOS AND DELETE
THE CCTAB.DAT FILE ON THE MASTER ONLY, THE FILE WILL BE RECREATED
WHEN THE SYSTEM STARTS UP AGAIN. IF THE SITE DOESN’T KEEP TABLES
OPEN AFTER END OF DAY HAS BEEN PROCESSED YOU CAN SETUP THE
DOUPDATE.BAT FILE TO DELETE THE CCTAB.DAT FILE AT END OF DAY.

A new customer has taken over the pub and I have done a MRS but
the NRGT figure has not gone. How do I get rid of the NRGT figure
from EOD report.

Answer.

Within FM select Till Parameters and then enter a till number that doesn’t
exist on the system. Enter the required information then press END this will
create a file files called CFTGT009.DAT within SAPP\DATA.

Delete CFGT001.dat

Rename CFGT009.dat to be CFGT001.dat

Do for all tills on the system.

How do I change the Kitchen Printer name
from "BAR" in Venta.

There is a line in S2001.ini

KPBARNAME=???

This was released in version 1.4.68 but was very soon
updated by 1.4.125 and omitted from the 1.4.125 upgrade

Either manually type at the bottom of S2001.ini
KPBARNAME=GOODS

or

Download the 1.4.068 and the 1.4.125 upgrade the
system to 1.4.068 then 1.4.125

How do i map a network drive to my backoffice computer
automatically at startup using windows venta ?

There is a file called NETL.BAT located in
C:\SAPP\DATA\USER\NETL.BAT

You can edit this file to contain the computer name and path of your back
office computer.
Once you have edited the Netl.bat file.

Highlight the file and right click or press Shift F10 and select properties
choose the program tab then check the box "Close on exit" then choose
apply and ok.

This will then create an msdos short cut. it is this file that needs to placed
in the startup group within windows.