Sharp UP-3515 Service Manual ▷ View online
UP-3500/3515
Manual – V1.6x
Changes / Improvements / Corrections since V1.65
Doc: up35xx_pm_e_1v68.docx
Page 25 / 43
Parts & Technical Services
Intermediate GLU at the Orderman
C 5.6
It is possible to call an intermediate GLU at the Orderman using the “Subtot” function.
Unfortunately, the BILL print header has been used for that print out.
With V1.65 the correct print header, the intermediate GLU print header, is used instead.
Unfortunately, the BILL print header has been used for that print out.
With V1.65 the correct print header, the intermediate GLU print header, is used instead.
Split of a Condiment PLU at the Orderman
C 5.7
A split of a Condiment PLU results in a wrong registration result at the ECR.
Due to the system specification a split of a Condiment PLU by number input is inhibited. This is
valid for the Orderman also.
With V1.65 a split of a Condiment PLU at the Orderman will show an “ENTRY ERROR” at the
Orderman because it has been rejected from the ECR.
Due to the system specification a split of a Condiment PLU by number input is inhibited. This is
valid for the Orderman also.
With V1.65 a split of a Condiment PLU at the Orderman will show an “ENTRY ERROR” at the
Orderman because it has been rejected from the ECR.
UP-3500/3515
Manual – V1.6x
Changes / Improvements / Corrections since V1.66
Doc: up35xx_pm_e_1v68.docx
Page 26 / 43
Parts & Technical Services
wrong text
>>> Changes / Improvements / Corrections since V1.66 <<<
C 6
Orderman setting in SRV-Mode
C 6.1
Some Orderman service parameters could not be set because their input boxes were disabled.
Please refer to:
Please refer to:
\SRV MODE\2 SETTING\18 ORDERMAN SYSTEM\
With version V1.66 all available input boxes are enabled again.
Table layout and table status
C 6.2
System configuration: Inline system and using of the table layout and table status feature.
If GLU keys have been placed on a screen their colours depend on the order/print status of the
corresponding GLU. While the colour of a GLU key at the Master changes due to a registration at
the Satellite, the colour of a GLU key placed on the Satellite, does not change according to a
registration at the Master.
With version V1.66 the synchronisation works in both ways again.
If GLU keys have been placed on a screen their colours depend on the order/print status of the
corresponding GLU. While the colour of a GLU key at the Master changes due to a registration at
the Satellite, the colour of a GLU key placed on the Satellite, does not change according to a
registration at the Master.
With version V1.66 the synchronisation works in both ways again.
Deletion of real clerk key assignments
C 6.3
Deletion of real key that has been assigned to a Clerk number ist not possible in neither way:
\PGM2 MODE\2 SETTING\7 PERSONNAL\8 CLERK KEY DEL.
\SRV MODE\2 SETTING\17 CLERK KEY DEL.
This has been corrected with V1.66. Now already assigned real keys can be deleted again.
Text in Registration Window
C 6.4
System configuration: Inline system with overlapped clerk function
and activated screen saver.
Condition: A registration is still open and visible in the Registration
Window while the screen saver becomes active. Now the clerk
wants to continue his registration at another machine in the
system by using the floating clerk feature and signs on.
Phenomenon: A wrong text will be displayed in the Registration
Window at that machine where the clerk starts his registration.
This problem has been solved with V1.66
and activated screen saver.
Condition: A registration is still open and visible in the Registration
Window while the screen saver becomes active. Now the clerk
wants to continue his registration at another machine in the
system by using the floating clerk feature and signs on.
Phenomenon: A wrong text will be displayed in the Registration
Window at that machine where the clerk starts his registration.
This problem has been solved with V1.66
Spaces in Electronic Journal
C 6.5
Even though a fiscal mode has been selected during the Master Reset procedure of the machine, it
was possible to get spaces instead of control characters written into the EJ by setting the SRV
parameter #988B to +2. This makes the EJ not usable for fiscal analysis.
With version V1.66 it is not possible to set the SRV parameter #988B to write spaces anymore.
was possible to get spaces instead of control characters written into the EJ by setting the SRV
parameter #988B to +2. This makes the EJ not usable for fiscal analysis.
With version V1.66 it is not possible to set the SRV parameter #988B to write spaces anymore.
UP-3500/3515
Manual – V1.6x
Changes / Improvements / Corrections since V1.66
Doc: up35xx_pm_e_1v68.docx
Page 27 / 43
Parts & Technical Services
Inconsistent E/J after manual E/J-Save&Clear
C 6.6
With machine setup for German-fiscal-mode with SRV#992B +1 set for “Save&Clear of the EJ onto
SD-Card after the General Z-Report automatically”, it happens that within the E/J one CC# is
missing, if additional E/J-Save&Clear is performed manually, directly after the issuance of the
General-Z.
Since version V1.66 the CC# is written correctly
SD-Card after the General Z-Report automatically”, it happens that within the E/J one CC# is
missing, if additional E/J-Save&Clear is performed manually, directly after the issuance of the
General-Z.
Since version V1.66 the CC# is written correctly
Customer-Charge-Limit in combination with discounts
C 6.7
If the SRV parameter #986A is set to -4 (Customer code entry finalized by -> Any Payment) the
customer-charge-limit will only be validated if the transaction is finalized by using the CHARGE-key.
Nevertheless if a discount is granted the limit is checked although no finalization has been done
yet.
Since V1.66 the limit will not be checked at granting of a discount, if the SRV-parameter is set as
described above.
customer-charge-limit will only be validated if the transaction is finalized by using the CHARGE-key.
Nevertheless if a discount is granted the limit is checked although no finalization has been done
yet.
Since V1.66 the limit will not be checked at granting of a discount, if the SRV-parameter is set as
described above.
Download of the PLU-Info data in an Inline-System
C 6.8
System configuration: Inline system with PLU-Info file.
Condition: Even the PLU-Info file has been created no PLU-Info texts have been entered.
Phenomenon: While downloading PLU/EAN data from the Master to the Satellite(s) the
transmission stucks.
With V1.66 the transmission of the PLU/EAN data does not stuck anymore, even no PLU-Info text
has been programmed.
Condition: Even the PLU-Info file has been created no PLU-Info texts have been entered.
Phenomenon: While downloading PLU/EAN data from the Master to the Satellite(s) the
transmission stucks.
With V1.66 the transmission of the PLU/EAN data does not stuck anymore, even no PLU-Info text
has been programmed.
Missing article print in case of KP Hold&Go
C 6.9
System configuration: A PLU assigned to be printed on two kitchen printers (KP1 & KP2).
KP Hold&Go (SRV #989) is activated.
Phenomenon: In case of “KP NEXT GROUP” or “KP ALL GROUP” such PLU will be printed to the
first kitchen printer (KP1) only. The assignment to KP2 is disregarded.
With this new V1.66 the PLU will be printed to every assigned kitchen printer.
KP Hold&Go (SRV #989) is activated.
Phenomenon: In case of “KP NEXT GROUP” or “KP ALL GROUP” such PLU will be printed to the
first kitchen printer (KP1) only. The assignment to KP2 is disregarded.
With this new V1.66 the PLU will be printed to every assigned kitchen printer.
Missing articles on the bill after voiding of articles with fractional quantity entry
C 6.10
If an item void is done in a registration which contains the same article with and without fractional
quantity entry, not all articles could be printed one the bill, although the total amount of the bill is
correct.
This has been corrected. All articles will be printed on the bill.
quantity entry, not all articles could be printed one the bill, although the total amount of the bill is
correct.
This has been corrected. All articles will be printed on the bill.
UP-3500/3515
Manual – V1.6x
Changes / Improvements / Corrections since V1.66
Doc: up35xx_pm_e_1v68.docx
Page 28 / 43
Parts & Technical Services
Print wrong articles on the bill after voiding of articles with fractional quantity
C 6.11
entry
If an item void is done in a GLU registration which contains the same article with and without
fractional quantity entry and a bill separation has been done from that GLU, it can happen that
articles which have not been registered on this GLU will be printed one the bill, although the total
amount of the bill is correct.
With V1.66 this has been corrected. Articles which have not been registered will also not be printed
on the bill anymore.
fractional quantity entry and a bill separation has been done from that GLU, it can happen that
articles which have not been registered on this GLU will be printed one the bill, although the total
amount of the bill is correct.
With V1.66 this has been corrected. Articles which have not been registered will also not be printed
on the bill anymore.
Undefinable message in the Electronic Journal by T-LOG full
C 6.12
In case the T-LOG is full but the machine has been setup to continue registration, a
“T-LOG FULL” message will be written into the EJ after each further transaction. Because this
message belongs to the prior made registration it has the same CC#. Unfortunately the “T-LOG
FULL” message has no DATACODE and the text may differ from country to country, it makes it very
difficult to identify such message.
With this version the T-LOG FULL message has its own DATACODE.
“T-LOG FULL” message will be written into the EJ after each further transaction. Because this
message belongs to the prior made registration it has the same CC#. Unfortunately the “T-LOG
FULL” message has no DATACODE and the text may differ from country to country, it makes it very
difficult to identify such message.
With this version the T-LOG FULL message has its own DATACODE.
SECURED REPORTS and KAKOM
C 6.13
System configuration: The SECURED REPORTS feature has been set active for every day, except e.g.
Sunday because this is not a working day. Furthermore, Kakom is used as BackOffice application.
Condition: From Kakom side downloading of data from the ECR is done every day including
Sunday.
Phenomenon: The SECURED REPORTS function saves T-LOG and other data to SD Card. After
Kakom received all these data including the T-LOG from the SD Card, it sends the delete command.
The T-LOG data file is not deleted immediately but at the next access. Because the SECURED
REPORTS is not active on Sunday, the T-LOG file is not deleted and Kakom will receive the same T-
LOG data on Sunday again. This results in double turnover report.
Countermeasure: The SECURED REPORTS must be set to active for the same days then KAKOM is
active and downloading data from the ECR.
Sunday because this is not a working day. Furthermore, Kakom is used as BackOffice application.
Condition: From Kakom side downloading of data from the ECR is done every day including
Sunday.
Phenomenon: The SECURED REPORTS function saves T-LOG and other data to SD Card. After
Kakom received all these data including the T-LOG from the SD Card, it sends the delete command.
The T-LOG data file is not deleted immediately but at the next access. Because the SECURED
REPORTS is not active on Sunday, the T-LOG file is not deleted and Kakom will receive the same T-
LOG data on Sunday again. This results in double turnover report.
Countermeasure: The SECURED REPORTS must be set to active for the same days then KAKOM is
active and downloading data from the ECR.
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