DOWNLOAD Panasonic KX-TGF310RUM / KX-TGF320RUM / KX-TGF320UCM / KX-TGFA30RUM Service Manual ↓ Size: 9.24 MB | Pages: 116 in PDF or view online for FREE

Model
KX-TGF310RUM KX-TGF320RUM KX-TGF320UCM KX-TGFA30RUM
Pages
116
Size
9.24 MB
Type
PDF
Document
Service Manual
Brand
Device
Telephone / DIGITAL CORDED/ CORDLESS PHONE
File
kx-tgf310rum-kx-tgf320rum-kx-tgf320ucm-kx-tgfa30ru.pdf
Date

Panasonic KX-TGF310RUM / KX-TGF320RUM / KX-TGF320UCM / KX-TGFA30RUM Service Manual ▷ View online

29
KX-TGF310RUM/KX-TGF320RUM/KX-TGF320UCM/KX-TGFA30RUM
8.3.
How to Clear User Setting
Units are reset to the Factory settings by this operation (Erase recorded Voice messages, stored Phone numbers, Caller list and
etc.)
Note:
• Some menus are not reset. Refer to Operating Instructions (P.23).
• The reset menus differ depending on the following operations.
• This operation should not be performed for a usual repair.
8.3.1.
Resetting both base unit and handset
Both the base unit and the registered handset which you did the following steps 
 to 
 are reset. Other registered handsets
will not be reset.
Note:
(*1) Refer to Registering a Handset to a Base Unit in the Operating Instructions.
8.3.2.
Resetting only handset
The only handset is reset by doing the following steps 
 to 
 .
Note: (*2)
• The handset registration to the base unit is cancelled.
• If the handset needs to be registered to the base unit, refer to Registering a Handset to a Base Unit in the Operating
Instructions.
• If users do not bring the base unit with them, the registration procedure has to be done by users themselves.
1
 Connect the AC adaptor to the base unit and install the charged batteries into the handset.
2
 Confirm the handset is registered to the base unit (     lights). 
    If the handset is not registered to the base unit (     lights), register it. (*1)
3
 Lift the handset and press 
{ih} to put the handset in standby mode.
4
 Press     ,     ,      and      key of the handset simultaneously until a confirmation tone is heard.
5
 Disconnect the AC adaptor, then remove the battery.
1
5
9
Handset
Base unit
w
1
 Install the charged batteries into the handset.
2
 Lift the handset and press {ih} to put the handset in standby mode.
4
 Remove the battery.
3
 Press     ,     ,      and      key of the handset simultaneously until a confirmation tone is heard. (*2)
3
5
7
#
Handset
30
KX-TGF310RUM/KX-TGF320RUM/KX-TGF320UCM/KX-TGFA30RUM
9 Troubleshooting Guide
9.1.
Troubleshooting Flowchart
Cross Reference:
Check Power (P.31)
Check Record (P.32)
Check Playback (P.35)
Check Battery Charge (P.35)
Check Link (P.36)
Check the RF part (P.38)
Check Handset Transmission (P.43)
Check Handset Reception (P.43)
Check Caller ID (P.43)
Note:
(*1) When a user claims that the unit disconnects a call right
after the greeting message and no incoming messages can
be recorded, this symptom can not reappear with TEL
simulator in the service center. In this case, try to change
the Auto disconnect activation time and Vox level. 
<How to change the Auto Disconnect activation time
and VOX level>
 (P.33) item (A) and
 (B).
Power ON Base Unit
OK
FLOW CHART
Check Power
OK
Playback Pre-Message
Check Playback
Record
OK
Check Record
Range
Check the RF part
Handset Voice Transmission
Check Handset Transmission
Handset Voice Reception
OK
OK
OK
Check Handset Reception
Caller ID function
Check Caller ID
Caller ID Error
No voice
No voice
Not charged
No playback
Not recording (*1)
Not working
NG
No link
OK
Link
Battery Charge
OK
Check Battery Charge
Check Link
31
KX-TGF310RUM/KX-TGF320RUM/KX-TGF320UCM/KX-TGFA30RUM
9.1.1.
Check Power
9.1.1.1.
Base Unit
Cross Reference:
Power Supply Circuit/Reset Circuit (P.13)
Note: 
BBIC is IC501.
(*1) Refer to Specifications (P.7) for part number and
supply voltage of AC adaptor.
(*2) For Test Point refer to Adjustment Standard (Base
Unit)
 (P.64).
9.1.1.2.
Handset
Cross Reference:
Power Supply Circuit/Reset Circuit (P.18)
Note: 
(*1) For Test Point refer to Adjustment Standard
(Handset)
 (P.65).
Is the AC Adaptor inserted into AC outlet? (*1)
Is output voltage of AC adaptor 5.5 V?
YES
Check 
AC Adaptor.
Check VDD1(1.8V) :Test point (VDD1) 
(*2)
OK
Check Power Supply Circuit.
NO
NO
NO
NO
RSTN: Reset = "High"?
YES
Check Reset Circuit.
Check Xtal CLK=10.368MHz?
YES
Check X501.
Check BBIC.
Check Power Supply Circuit/Reset Circuit.
Check X1, C52, C53.
Is the voltage of TP 3.0 V about 3.0 V?
Is the voltage of TP-VBAT 2.3 V more? (*1)
Check the battery and around BATT+ and 
BATT- are not shorted.
Is the battery inserted to BATT+ and BATT-?
Does BBIC (IC1: 36) oscillate at 13.824 MHz?
YES
YES
YES
NO
NO
NO
Is the voltage of TP VDDC about 1.2 V?
NO
YES
Check BBIC (IC1).
YES
32
KX-TGF310RUM/KX-TGF320RUM/KX-TGF320UCM/KX-TGFA30RUM
9.1.2.
Check Record
9.1.2.1.
Base Unit
Not record Incoming Message
Cross Reference:
Telephone Line Interface (P.14)
Note: 
Flash Memory is IC601.
BBIC is IC501.
Check Bell signal.
OK
Check Telephone Line Interface 
[Bell].
Does the unit catch line?
YES
Check Telephone Line Interface 
[OFF HOOK].
Check Line In: Pin 25 of BBIC.
Check ICM Recording in Signal Route.
NO
OK
Check Auto Disconnect Circuit.
OK
Check Parallel Connection Detection 
Circuit.
OK
Check BBIC and Flash Memory.
NO
NO
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