Panasonic KX-TG8611RUM / KX-TG8612RUM / KX-TGA860RUM Service Manual ▷ View online
41
KX-TG8611RUM/KX-TG8612RUM/KX-TGA860RUM
9.3.
Troubleshooting by Symptom (Handset)
If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester
(*1) or not.
(*1) or not.
Note:
(*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic
level in detail.
(*2) Refer to Check Point (Handset) (P.41)
level in detail.
(*2) Refer to Check Point (Handset) (P.41)
9.3.1.
Check Point (Handset)
Please follow the items below when BBIC or EEPROM is replaced.
Note:
After the measuring, suck up the solder of TP.
*: Connections (P.52) is required beforehand.
The connections of adjustment equipment are as shown in Adjustment Standard (Handset) (P.55).
*: Connections (P.52) is required beforehand.
The connections of adjustment equipment are as shown in Adjustment Standard (Handset) (P.55).
Items
Check
Point
Procedure
Check or
Replace Parts
(A)* 1.8 V Supply Adjustment
1.8V
1. Confirm that the voltage between test point 1.8V and GND is 1.8 V ± 0.02 V.
2. Execute the command “VDD”, then check the current value.
3. Adjust the 1.8V voltage of 1.8V executing command “VDD XX“(XX is the
2. Execute the command “VDD”, then check the current value.
3. Adjust the 1.8V voltage of 1.8V executing command “VDD XX“(XX is the
value).
IC1, Q2, D1,
C1, C44, R45,
C40, C45
(B)*
BBIC Confirmation
-
1. BBIC Confirmation (Execute the command “getchk”).
2. Confirm the returned checksum value.
2. Confirm the returned checksum value.
Connection of checksum value and program number is shown below.
IC1, X1, RA61,
R64
(C)* EEP-ROM Confirmation
-
1. EEP-ROM Confirmation (Execute the command "sendchar EPV").
2. Confirm the returned Value. (Value for reference is written at "EEPROM C/
2. Confirm the returned Value. (Value for reference is written at "EEPROM C/
SUM” in Software_Version_Table.xls).
IC1, IC3,
RA40, C172
(D) Charge Control Check &
Charge Current Monitor
Check
-
1. Apply 5.0 V between CHG(+) and CHG(-) with DC power supply and set
current limit to 150 mA.
Confirm the indication of “charging” on LCD.
Confirm the indication of “charging” on LCD.
2. Confirm that the current limit LED of DC power supply is ON/OFF.
Confirm it after waiting over 1 minute at least.
(If charge control cannot be confirmed by this procedure, please use battery to
handset power supply and try again.)
handset power supply and try again.)
IC1, Q4 Q9,
Q5, Q6, R7,
Q5, Q6, R7,
R4, R5, C7,
C1, R30, R31,
R6, R45
(E)* Charge Detection (OFF)
Check
-
1. Stop supplying 5.0 V to CHG (+) and CHG (-).
2. Confirm the indication of “charging” has been cleared.
2. Confirm the indication of “charging” has been cleared.
IC1, Q4 Q9,
Q5, Q6, R7,
Q5, Q6, R7,
R4, R5, C7,
C1, R30, R31,
R6, R45
You have DECT Tester.
(Model Number : CMD60)
Check item (A)-(D), (E)-(G).
Check item (A)-(D), (E)-(G).
Check item (A)-(C), (H), (O).
Check item (A)-(C), (H-(M))-(O)
-
Check item (I)-(N).
Check item (A)-(C), (H).
Check item (A)-(C), (I)-(N).
Check item (O).
Check item (O).
Check item (P).
Check item (P).
Remedy (*2)
Symptom
You don't have DECT Tester.
Battery strength is not indicated correctly by Battery icon.
You cannot hear the caller's voice.
You cannot use handset a little away from base unit
even if the handset is within range of the base unit.
even if the handset is within range of the base unit.
Does not link between base unit and handset.
The Audio level is high or low.
The SP-Phone level is high or low.
checksum value
program number
ex.)
3694
DCS2RP
42
KX-TG8611RUM/KX-TG8612RUM/KX-TGA860RUM
(F)* Battery Monitor Check
-
1. Apply 2.25 V between BATT+ and BATT-.
2. Execute the command
2. Execute the command
sendchar PAD
sendchar LED 0
sendchar CRX 0 1
sendchar AD1
It assumes that the return value is XX.
a) 6c XX 71: No need to adjust
b) XX: 6A ~ 6B: Need to adjust
XX: 72 ~ 74: Need to adjust
Write AD value of 2.25 V to EEPROM.
ex) read data: XX = 6A, write data: YY = 6A
read data: XX = 73, write data: YY = 73
EEPROM = 0009(Low Voltage) write “YY”
Execute the command “wreeprom 00 09 01 YY”.
EEPROM = 000A(No Voltage) write “YY -C"
Execute the command “wreeprom 00 0A 01 ZZ”.
sendchar LED 0
sendchar CRX 0 1
sendchar AD1
It assumes that the return value is XX.
a) 6c XX 71: No need to adjust
b) XX: 6A ~ 6B: Need to adjust
XX: 72 ~ 74: Need to adjust
Write AD value of 2.25 V to EEPROM.
ex) read data: XX = 6A, write data: YY = 6A
read data: XX = 73, write data: YY = 73
EEPROM = 0009(Low Voltage) write “YY”
Execute the command “wreeprom 00 09 01 YY”.
EEPROM = 000A(No Voltage) write “YY -C"
Execute the command “wreeprom 00 0A 01 ZZ”.
Note:
ZZ = YY - C
No Voltage writing data limit is ‘00’.
c) XX: 00 ~ 69: Reject
XX: 75 ~ FF: Reject
c) XX: 00 ~ 69: Reject
XX: 75 ~ FF: Reject
IC1, C1, R45
(G)
Battery Low
Confirmation
-
1. Apply 2.40 V between BATT+ and BATT-.
2. Confirm that there is no flashing of Battery Icon.
3. Apply 2.25 V ± 0.08 V between BATT+ and BATT-.
4. Confirm that there is flashing of Battery Icon.
2. Confirm that there is no flashing of Battery Icon.
3. Apply 2.25 V ± 0.08 V between BATT+ and BATT-.
4. Confirm that there is flashing of Battery Icon.
IC1, C1, R45
(H)* BBIC Clock Adjustment
CLK
1. Apply 2.6 V between BATT+ and BATT- with DC power.
2. Input Command “sendchar sfr”, then you can confirm the current value.
3. Check X’tal Frequency. (10.368 MHz ± 100 Hz).
4. If the frequency is not 10.368 MHz ± 100 Hz, adjust the frequency of CLK
2. Input Command “sendchar sfr”, then you can confirm the current value.
3. Check X’tal Frequency. (10.368 MHz ± 100 Hz).
4. If the frequency is not 10.368 MHz ± 100 Hz, adjust the frequency of CLK
executing the command “sendchar sfr xx xx (where xx is the value)” so that the
reading of the frequency counter is 10.368000 MHz ± 5 Hz.
reading of the frequency counter is 10.368000 MHz ± 5 Hz.
Note:
Clear the registered information for Base Unit before measurement, because the
Frequency will not possibly get stable due to the registered information.
Pressing the button of "3" "5" "7" "#"clears the registration.
Register to it on Base Unit after measurement.
Frequency will not possibly get stable due to the registered information.
Pressing the button of "3" "5" "7" "#"clears the registration.
Register to it on Base Unit after measurement.
IC1, X1, C47
(I)*
Transmitted Power
Confirmation
-
Remove the Antenna before starting step from 1 to 4.
1. Configure the DECT tester (CMD60) as follows;
<Setting>
• Test mode: PP
• RFPI: 0102030405
• Traffic Carrier: 5
• Traffic Slot: 4
• Mode: Loopback
• RF LEVEL = -70 dBm
• PACKET: PP32Z
• RFPI: 0102030405
• Traffic Carrier: 5
• Traffic Slot: 4
• Mode: Loopback
• RF LEVEL = -70 dBm
• PACKET: PP32Z
2. Execute the command “sendchar TST 01 02 03 04 05".
3. Initiate connection from DECT tester.
4. Confirm that the NTP value at ANT is 19 dBm ~ 25 dBm.
3. Initiate connection from DECT tester.
4. Confirm that the NTP value at ANT is 19 dBm ~ 25 dBm.
IC1,
C802~C806,
C809~C814,
C820, C822,
C809~C814,
C820, C822,
C823,
C825~C826,
L802, C863,
C864, L803,
C864, L803,
DA801, R806,
R807
(J)* Modulation Check and
Adjustment
-
Follow steps 1 to 3 of (I).
4.Confirm that the B-Field Modulation is -350 ± 50/ +350 ± 50 kHz/div using data
type Fig 31.
type Fig 31.
IC1,
C802~C806,
C809~C814,
C820, C822,
C809~C814,
C820, C822,
C823,
C825~C826,
L802, C863,
C864, L803,
C864, L803,
DA801, R806,
R807
(K)*
Frequency Offset
Confirmation
-
Follow steps 1 to 3 of (I).
4.Confirm that the frequency Offset is < ± 50 kHz.
IC1,
C802~C806,
C809~C814,
C820, C822,
C809~C814,
C820, C822,
C823,
C825~C826,
L802, C863,
C864, L803,
C864, L803,
DA801, R806,
R807
Items
Check
Point
Procedure
Check or
Replace Parts
43
KX-TG8611RUM/KX-TG8612RUM/KX-TGA860RUM
(L)*
Frequency Drift
Confirmation
-
Follow steps 1 to 3 of (I).
4.Confirm that the frequency Drift is < ± 35 kHz/ms.
IC1,
C802~C806,
C809~C814,
C820, C822,
C809~C814,
C820, C822,
C823,
C825~C826,
L802, C863,
C864, L803,
C864, L803,
DA801, R806,
R807
(M)*
Sensitivity Receiver
Confirmation
-
Follow steps 1 to 3 of (I).
4.Set DECT tester power to -88 dBm.
5.Confirm that the BER is < 1000 ppm.
5.Confirm that the BER is < 1000 ppm.
IC1,
C802~C806,
C809~C814,
C820, C822,
C809~C814,
C820, C822,
C823,
C825~C826,
L802, C863,
C864, L803,
C864, L803,
DA801, R806,
R807
(N)*
Power RAMP
Confirmation
-
Follow steps 1 to 3 of (I).
4.Confirm that Power RAMP is matching.
IC1,
C802~C806,
C809~C814,
C820, C822,
C809~C814,
C820, C822,
C823,
C825~C826,
L802, C863,
C864, L803,
C864, L803,
DA801, R806,
R807
(O)
Audio Check and
Confirmation
-
1. Link to BASE which is connected to Line Simulator.
2. Set line voltage to 48V and line current to 50mA.
3. Input -45dBm(600
2. Set line voltage to 48V and line current to 50mA.
3. Input -45dBm(600
Ω)/1kHz to MIC of Handset. Measure the Level at Line I/F
and distortion level.
4. Confirm that the level is -1.5dBm±5 dB and that the distortion level is <5% at
TEL Line (600
Ω Load).
5. Input -20dBm(600
Ω)/1kHz to Line I/F. Measure the Level at Receiver of
Handset and distortion level (Receive volume set to second position from
minimum).
minimum).
6. Confirm that the level is -29.0dBm±4 dB and that the distortion level is <5% at
Receiver (34
Ω Load).
IC1, C12, C96,
C97, R215,
R27, RA4,
C11, C13,
R28, MIC
(P) SP phone Audio Check
and Confirmation
-
1. Link to Base which is connected to Line Simulator.
2. Set line voltage to 48V and line current to 50mA.
3. Set the handset off-hook using SP-Phone key.
4. Input -30 dBm(600
2. Set line voltage to 48V and line current to 50mA.
3. Set the handset off-hook using SP-Phone key.
4. Input -30 dBm(600
Ω)/1KHz to Line I/F and measure Receiving level at SP+
and SP-.
5. Confirm that the level is -4.0 dBm ± 3 dB and that the distortion level is < 5%.
(vol = Max at SP (8
Ω Load))
IC1, C12, C63,
D13, D14,
MIC, C11,
C13, RA4,
R27, R28,
C96, C97,
C96, C97,
R215, C64
(Q)
Charge Pump 3.0V
Supply Confirmation
CP3.0V
1. Confirm that the voltage between testpoint CP3.0V and GND is 3.0V±0.3V.
C50, C53, C54
(R)
Charge Pump CP4.0V
4.0V Supply
Confirmation
CP4.0V
1. Confirm that the voltage between testpoint CPV2 and GND is 4.0V ±0.3V.
(Power is supplied when LED in on)
C49, C52, C55
(S)
Charge Pump CP2.8V
Supply Confirmation
CP2.8V
1. Confirm that the voltage between testpoint CPV2.8V and GND is 2.8V ±0.3V.
C50, C53,
C54, D3, C51
Items
Check
Point
Procedure
Check or
Replace Parts
44
KX-TG8611RUM/KX-TG8612RUM/KX-TGA860RUM
10 Disassembly and Assembly Instructions
10.1. Disassembly Instructions
10.1.1. Base Unit
Ԙ
Remove the 2 screws to remove
the cabinet cover.
the cabinet cover.
ԙ
Remove the tapes and solders to remove
the main P.C. board.
the main P.C. board.
Cabinet cover
Tapes and solders
ԙ
Main P.C. board
2 Screws
Ԙ
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