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Model
KX-TG2511RUM KX-TG2511RUN KX-TG2511RUS KX-TG2511RUT KX-TG2512RUN KX-TG2512RUS KX-TG2521RUT KX-TGA250RUM KX-TGA250RUN KX-TGA250RUS KX-TGA250RUT
Pages
83
Size
3.56 MB
Type
PDF
Document
Service Manual / Supplement
Brand
Device
Provideo / DIGITAL CORDLESS ANSWERING SYSTEM
File
kx-tg2511rum-kx-tg2511run-kx-tg2511rus-kx-tg2511ru.pdf
Date

Panasonic KX-TG2511RUM / KX-TG2511RUN / KX-TG2511RUS / KX-TG2511RUT / KX-TG2512RUN / KX-TG2512RUS / KX-TG2521RUT / KX-TGA250RUM / KX-TGA250RUN / KX-TGA250RUS / KX-TGA250RUT Service Manual / Supplement ▷ View online

25
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
9.3.
Copying Phonebook Items when Repairing
You can copy the handset phonebook to another (compatible Panasonic) handset. This will help to save the original phonebook
data which the customer has registered.
Refer to the following procedures.
Note:
• BS=Base Unit, HS=Handset
• If the max number of handsets are already registered to the base unit, a new handset cannot be registered.
• To register the handset, refer to Registering a Handset to a Base Unit in the Operating Instructions.
• To cancel the handset, refer to Deregistering a Handset in the Operating Instructions.
• To copy the handset phonebook, refer to Copying Phonebook Entries in the Operating Instructions.
BS
HS
Phonebook
data
Phonebook data is stored in a handset.
1. Register  HS (A) to BS (B).
    HS (A) is normal, therefore no need to copy the 
    phonebook data.
1. Register HS (A) to BS (B) as a handset no. 2.
2. Copy the phonebook data from HS (A) to HS (B).
3. Cancel the HS 2 (HS (A)).
BS (A)
NG
HS (A)
BS (A)
NG
BS (B)
Service center has
a normal BS (B).
HS (A)
Case 1: A base unit has a defect.
             (Replacing a base unit PCB etc...)
HS (A)
BS (B)
HS (B)
HS (A)
Case 2: A base unit has a defect.
             (Replacing both a base unit and a handset)
Service center has a normal
BS (B) and a normal HS (B).
2
26
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
Note:
• BS=Base Unit, HS=Handset
• If the max number of handsets are already registered to the base unit, a new handset cannot be registered.
• To register the handset, refer to Registering a Handset to a Base Unit in the Operating Instructions.
• To cancel the handset, refer to Deregistering a Handset in the Operating Instructions.
• To copy the handset phonebook, refer to Copying Phonebook Entries in the Operating Instructions.
1. Cancel HS (A).
2. Register HS (B) as a handset no. 1.
3. Register HS (A) as a handset no. 2.
4. Copy the phonebook data from HS (A) to HS (B).
5. Cancel HS 2 (HS (A)).
BS (A)
NG
HS (A)
BS (A)
HS (B)
HS (A)
Case 3: A handset has a defect.
             (Radio transmission is functioning.)
NG
1. Register HS (A) as a handset no. 2.
2. Copy the phonebook data from HS (A) to HS (B).
3. Cancel HS 2 (HS (A)).
NG
HS (A)
BS (B)
HS (B)
HS (A)
Case 4: A handset has a defect.
             (Radio transmission is functioning.)
NG
Service center has 
a normal HS (B).
Service center has a normal
BS (B) and a normal HS (B).
2
2
1
BS (A)
27
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
9.4.
How to Clear User Setting
Units are reset to the Factory settings by this operation (Erase recorded Voice messages, stored Phone numbers, Caller list and
etc.)
Note:
• Some menus are not reset. Refer to Operating Instructions (P.19).
• The reset menus differ depending on the following operations.
• This operation should not be performed for a usual repair.
9.4.1.
Resetting both base unit and handset
Both the base unit and the registered handset which you did the following steps 
 to 
 are reset. Other registered handsets
will not be reset.
Note:
(*1) Refer to Registering a Handset to a Base Unit in the Operating Instructions.
9.4.2.
Resetting only handset
The only handset is reset by doing the following steps 
 to 
.
Note: (*2)
• The handset registration to the base unit is cancelled.
• If the handset needs to be registered to the base unit, refer to Registering a Handset to a Base Unit in the Operating
Instructions.
• If users do not bring the base unit with them, the registration procedure has to be done by users themselves.
1
 Connect the AC adaptor to the base unit and install the charged batteries into the handset.
2
 Confirm the handset is registered to the base unit (     lights). 
     If the handset is not registered to the base unit (     lights), register it. (*1)
3
 Lift the handset and press 
{ih} to put the handset in standby mode.
4
 Press     ,     ,      and      key of the handset simultaneously until a confirmation tone is heard.
5
 Disconnect the AC adaptor, then remove the battery.
1
5
9
Handset
Base unit
w
1
 Install the charged batteries into the handset.
2
 Lift the handset and press {ih} to put the handset in standby mode.
4
 Remove the battery.
3
 Press     ,     ,      and      key of the handset simultaneously until a confirmation tone is heard. (*2)
3
5
7
#
Handset
28
KX-TG2511RUM/KX-TG2511RUN//KX-TG2511RUS/KX-TG2511RUT/KX-TG2512RUN/KX-TG2512RUS/KX-TG2521RUT/KX-TGA250RUM/KX-TGA250RUN/KX-TGA250RUS/KX-TGA250RUT
10 Troubleshooting Guide
10.1. Troubleshooting Flowchart
Flow Chart
*1 KX-TG2521 only
Cross Reference:
Check Power (P.29)
Bell Reception (P.38)
Check Battery Charge (P.30)
Check Link (P.31)
Check the RF part (P.34)
Check Handset Transmission (P.37)
Check Handset Reception (P.37)
Signal Route (P.17)
Check Caller ID (P.37)
Check TAM Operation (for KX-TG2521 only) (P.38)
Power ON Base Unit
Bell
Link
Battery Charge
Handset Voice Transmission
Handset Voice Reception
DTMF dial
OK
OK
No Link
OK
OK
OK
OK
OK
Not working
No bell
No voice
No charge
No voice
No signal
Check Handset Transmission
Check Handset Reception
Signal Route
Check Battery Charge
Bell Reception
Check Power
Check Link
Range
NG
Check the RF part
Caller ID Reception
OK
No signal
Check Caller ID
TAM Operation
*1
OK
Not working
Check TAM Operation
*1
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