Panasonic PT-RZ470U / PT-RZ470E / PT-RZ470EA / PT-RW430U / PT-RW430E / PT-RW430EA (serv.man8) Service Manual ▷ View online
INF - 18
6. 3. System log data acquisition method
6. 3. 1. Equipment to be used
1. Computer : Use it for collection of log data.
2. Communication cable : D-sub 9pin (male/female RS-232C straight)
3. Service Software : ［DataLogBackup.exe］ Service software is downloaded from the projector service homepage.
2. Communication cable : D-sub 9pin (male/female RS-232C straight)
3. Service Software : ［DataLogBackup.exe］ Service software is downloaded from the projector service homepage.
6. 3. 2. Preparation
[Caution]
・Set the "SERIAL" in "RS-232C INPUT SELECT"
of "PROJECTOR SETUP" menu.
6. 3. 3. Acquisition of log data
1. Switch the projector to "Normal-Standby" mode (POWER indicator is Lighting in red).
2. Start up service software ［DataLogBackup.exe］ with a computer.
2. Start up service software ［DataLogBackup.exe］ with a computer.
3. Select "Option " → " Setting" and set Serial Port of the computer, Baud Rate and Parity.
4. Select a model number and ID.
1. Confirm and make a note of "Projector ID",
"Transmission speed" and ""Parity setting".
2. Correct the serial terminals on the projector and
2. Correct the serial terminals on the projector and
the PC by using a communication cable.
Computer
RS-232C straight
Projector
INF - 19
5. Select "Log (SYSTEM)" and click "Get" button.
6. Log is displayed.
INF - 20
6. 3. 4. Error cord of system log
Bit
Factor
Description
0
00000000 00000001
Internal temperature warning
1
00000000 00000002
DMD temperature warning
2
00000000 00000004
Intake temperature warning
3
00000000 00000008
DMD low temperature warning
The ambient temperature may be too low.
4
00000000 00000010
LED-R temperature warning
5
00000000 00000020
LD-G temperature warning
6
00000000 00000040
LED –B temperature warning
7
00000000 00000080
Internal temperature error
8
00000000 00000100
DMD temperature error
9
00000000 00000200
Intake temperature error
10
00000000 00000400
DMD low temperature error
The ambient temperature is low, has been shut down.
11
00000000 00000800
LED-R temperature error
12
00000000 00001000
LD-G temperature error
13
00000000 00002000
LED–B temperature error
14
00000000 00004000
Phosphor wheel error
15
00000000 00008000
Phosphor wheel error
16
00000000 00010000
Laser Detection error
17
00000000 00020000
Unused
18
00000000 00040000
Unexpected LED-R off
19
00000000 00080000
Unexpected LD(G1) off
20
00000000 00100000
Unexpected LD(G2) off
21
00000000 00200000
Unexpected LD(G3) off
22
00000000 00400000
Unexpected LED-B off
23
00000000 00800000
LED-R failed to light
24
00000000 01000000
LD(G1) failed to light
25
00000000 02000000
LD(G2) failed to light
26
00000000 04000000
LD(G3) failed to light
27
00000000 08000000
LED-B failed to light
28
00000000 10000000
Unused
29
00000000 20000000
Cover open error
Top cover has been removed.
30
00000000 40000000
Unused
31
00000000 80000000
Luminance sensor warning
Luminance sensor communication error.
32
0000000100000000
Internal temperature sensor trouble
Breaking of Internal temperature sensor, or disconnect of connector A21.
33
00000002 00000000
DMD temperature sensor trouble
Breaking of DMD temperature sensor, or disconnect of connector A23.
34
00000004 00000000
Intake temperature sensor trouble
Breaking of intake temperature sensor, or disconnect of connector A22.
35
00000008 00000000
Unused
36
00000010 00000000
Unused
37
00000020 00000000
Battery low voltage warning
Battery replacement for the internal clock.
38
00000040 00000000
LED-R temperature sensor trouble
Breaking of LED-R temperature sensor, or disconnect of connector A24.
39
00000080 00000000
LD-G temperature sensor trouble
Breaking of LD-G temperature sensor, or disconnect of connector A25.
40
00000100 00000000
LED-B temperature sensor trouble
Breaking of LED-B temperature sensor, or disconnect of connector A26.
41
00000200 00000000
Unused
42
00000400 00000000
FAN 1（LD-G） warning/error
43
00000800 00000000
FAN 2（LED-R） warning/error
44
00001000 00000000
FAN 3（LED-B） warning/error
45
00002000 00000000
FAN 4（DMD） warning/error
46
00004000 00000000
FAN 5（EXHAUST） warning/error
47
00008000 00000000
FAN 6（DRIVER） warning/error
48
00010000 00000000
Unused
49
00020000 00000000
Unused
50
00040000 00000000
Unused
51
00080000 00000000
Unused
52
00100000 00000000
Unused
53
00200000 00000000
Unused
54
00400000 00000000
Unused
55
00800000 00000000
Unused
56
01000000 00000000
Unused
57
02000000 00000000
Unused
58
04000000 00000000
Unused
59
08000000 00000000
Unused
60
10000000 00000000
Unused
61
20000000 00000000
Unused
62
40000000 00000000
Unused
63
80000000 00000000
Unused
Error code （hex）
LO
WE
R
The temperature inside this projector has become high.
- Is the ventilation (intake/exhaust) ports blocked ?
- The ambient temperature may be too high.
Temperature of the light source is high.
- Is the ventilation (intake/exhaust) ports blocked ?
- The ambient temperature may be too high.
The temperature inside this projector has become
high and shut down.
The temperature of light source has become high and
shut down.
Rotational speed of the phosphor wheel is abnormal.
There is a possibility that the light source has failed.
Failed to start lighting.
Fan or fan drive circuit is malfunction.
Fan replacement.
Non luminous or optical axis misalignment of laser
INF - 21
Bit
Factor
Description
64
00000000 00000001
Emitter connection error
The device connected to 3D SYNC is not compatible. Please reconfirm connection.
65
00000000 00000002
Unused
66
00000000 00000004
Unused
67
00000000 00000008
Unused
68
00000000 00000010
Unused
69
00000000 00000020
Unused
70
00000000 00000040
Unused
71
00000000 00000080
Unused
72
00000000 00000100
Unused
73
00000000 00000200
Unused
74
00000000 00000400
Unused
75
00000000 00000800
Unused
76
00000000 00001000
Unused
77
00000000 00002000
Unused
78
00000000 00004000
Unused
79
00000000 00008000
Unused
80
00000000 00010000
FPGA configuration error
Signal processing circuit is malfunction.
81
00000000 00020000
Unused
82
00000000 00040000
Unused
83
00000000 00080000
Unused
84
00000000 00100000
Unused
85
00000000 00200000
Unused
86
00000000 00400000
Unused
87
00000000 00800000
Driver 1 communication error
Internal circuit is malfunction.
88
00000000 01000000
Driver 2 communication error
Internal circuit is malfunction.
89
00000000 02000000
Unused
90
00000000 04000000
Unused
91
00000000 08000000
Unused
92
00000000 10000000
Unused
93
00000000 20000000
Unused
94
00000000 40000000
Unused
95
00000000 80000000
Unused
96
00000001 00000000
Unused
97
00000002 00000000
Network microprocessor communication error. Network microprocessor no response.
98
00000004 00000000
Sub microprocessor communication error.
Sub microprocessor no response.
99
00000008 00000000
IIC communication error.
100
00000010 00000000
IIC communication error.
101
00000020 00000000
IIC communication error.
102
00000040 00000000
Unused
103
00000080 00000000
Unused
104
00000100 00000000
Unused
105
00000200 00000000
Unused
106
00000400 00000000
Unused
107
00000800 00000000
Unused
108
00001000 00000000
Unused
109
00002000 00000000
Unused
110
00004000 00000000
Unused
111
00008000 00000000
Unused
112
00010000 00000000
Unused
113
00020000 00000000
Unused
114
00040000 00000000
Unused
115
00080000 00000000
Unused
116
00100000 00000000
Unused
117
00200000 00000000
Unused
118
00400000 00000000
Unused
119
00800000 00000000
Unused
120
01000000 00000000
Unused
121
02000000 00000000
Unused
122
04000000 00000000
FM communication error.
FM communication error.
123
08000000 00000000
Unused
124
10000000 00000000
Unused
125
20000000 00000000
Unused
126
40000000 00000000
Unused
127
80000000 00000000
Internal error
Main microprocessor circuit is malfunction.
Error code （hex）
U
PPER
Internal circuit is malfunction.
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