Panasonic PT-EZ570U / PT-EZ570E / PT-EZ570UL / PT-EZ570EL (serv.man2) Service Manual ▷ View online
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Troubleshooting
This projector provides a function to get the error information of the projector by using the RS-232C serial port for the
power failure diagnosis.
The further error information of the power failure and fan failure can be found out by using this function.
power failure diagnosis.
The further error information of the power failure and fan failure can be found out by using this function.
Diagnosis procedure
1
Connect a RS-232C serial
straight
cable to CONTROL PORT on the projector and serial port on the PC.
2
Launch a communication software "Hyper terminal" provided with PC and setup the communication condition as
follows;
Baud rate
: 9600 / 19200 bps
Parity check
: none
Stop bit
: 1
Flow control
: none
Data bit
: 8
3
Turn on the projector. Check that the LED shows a
power failure. (All the LEDs are blinking)
4
Type a diagnosis command of the power failure “CR
ALLPFAIL” and press a "ENTER" key within 1 second
on the command window of the software.
on the command window of the software.
The error information will be listed on the window as
the right.
Check the status column. If “NG” is listed, the power
failure occurs on its signal line (Power Line Name). In
case of the right table, this error information means that
the power failure occurs on the 3.3V power supply on
the GAMMA (Digital Gamma) circuit on the main board
(GAMMA, 3.3V). Check if the parts connected to 3.3V
power supply line on the Gamma circuit are defective.
the right.
Check the status column. If “NG” is listed, the power
failure occurs on its signal line (Power Line Name). In
case of the right table, this error information means that
the power failure occurs on the 3.3V power supply on
the GAMMA (Digital Gamma) circuit on the main board
(GAMMA, 3.3V). Check if the parts connected to 3.3V
power supply line on the Gamma circuit are defective.
Also the error information may be listed multiple as the
below;
In the above case, 2 kinds of causes are considered.
One is the power failure occurs on the multiple places
at the same time, other is a power failure affects mul-
tiple power supply lines even if the failure occurs on the
single place.
below;
In the above case, 2 kinds of causes are considered.
One is the power failure occurs on the multiple places
at the same time, other is a power failure affects mul-
tiple power supply lines even if the failure occurs on the
single place.
In the first case, Check if the parts connected to the
multiple power supply lines are defective. In the later
case, determine a failure point referring to the power
multiple power supply lines are defective. In the later
case, determine a failure point referring to the power
supply flow chart on previous page. Basically, if the
power failure occurs on the upper side of power supply,
the power failure is also detected on lower side of power
supply frequently. If the failure occurs on the lower side of power supply, it is lightly affected to the upper side of the
power supply. In the above case, because the failure occurs on the S3.3V power supply on the main board (MAIN,
S3.3V), the failure is also detected on the 1.2V power supply on the main board (SWFPGA, 1.2V).
power failure occurs on the upper side of power supply,
the power failure is also detected on lower side of power
supply frequently. If the failure occurs on the lower side of power supply, it is lightly affected to the upper side of the
power supply. In the above case, because the failure occurs on the S3.3V power supply on the main board (MAIN,
S3.3V), the failure is also detected on the 1.2V power supply on the main board (SWFPGA, 1.2V).
* See "Power Failure Detection System" for further description of the Error Information.
CR ALLPFAIL
000 KS&DL, OK
000 GAMMA, 3.3V NG
000 GAMMA, 2.5V OK
000 GAMMA, 1.8V OK
000 GAMMA, 1.0V OK
........ ............... ......... ......
Error
Error Information
(Signal Name)
(Signal Name)
CR ALLPFAIL
........ ............... ......... ......
000 MAIN, S3.3V NG
000 MAIN, S5V OK
000 MAIN, S5VL OK
000 MAIN, S5VL OK
...... ............... ......... ......
000 SWFPGA, 1.2V NG
Error
Diagnosis of power failure with RS-232C port
Status
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Serial control interface
The serial connector which is on the connector panel of the projector conforms to the RS-232C interface
specification, so that the projector can be controlled by a personal computer which is connected to this connector.
Connection
J
Pin assignments and signal names
J
D-Sub 9-pin (female)
Outside view
Pin No.
Signal name
Contents
—
NC
TXD
Transmitted data
RXD
Received data
—
NC
GND
Earth
—
NC
CTS
Connected internally
RTS
—
NC
Communication conditions
J
Signal level
RS-232C-compliant
Character length
8 bits
Sync. method
Asynchronous
Stop bit
1 bit
Baud rate
19 200 bps
X parameter
None
Parity
None
S parameter
None
Note
When [AMX D. D.] function is set to [On] under the [Network] menu, the Baud rate will change to 9 600 bps
z
automatically.
D-Sub 9-pin (male)
D-Sub 9-pin (female)
Connecting terminals
on projector
Communication cable
(straight)
Computer
Serial Control
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Serial Control
Basic format
J
Transmission from the computer begins with STX, then the command, parameter, and ETX are sent in this
order. Add parameters according to the details of control.
order. Add parameters according to the details of control.
STX
C1
C2
C3
:
P1
P2
Pn
ETX
When sending commands without parameters, a colon (:) is not necessary.
:
½
Basic format (with sub command)
J
STX
C1
C2
C3
:
ETX
S1
S2
S3
S4
S5
E
P1
P2
P3
P4
P5
P6
When transmitting a command which does not need a parameter, the operation (E) and parameter are not
:
½
necessary.
End
(1 byte)
Parameter
(undefined length)
Colon
(1 byte)
3 command
characters
(3 bytes)
Start
(1 byte)
Parameter (6 bytes)
Symbol “+” or “-” (1 byte) and set value or
adjustment value (5 bytes)
Symbol “+” or “-” (1 byte) and set value or
adjustment value (5 bytes)
Operation (1 byte)
“=” (Value specified using parameter is set)
“=” (Value specified using parameter is set)
Same as basic format
Sub command (5 bytes)
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Serial Control
Cable specifications
J
[When connected to a computer]
Projector
1
NC
NC
1
Computer (DTE
specifications)
2
2
3
3
4
NC
NC
4
5
5
6
NC
NC
6
7
7
8
8
9
NC
NC
9
Control commands
J
When controlling the projector from a computer, the following commands are available:
[Projector control command]
Command
Control contents
Remarks
PON
Power [ON]
POF
Power [OFF]
IIS
INPUT selection
(Parameter)
PC1 = PC1
PC2 = PC2
RG1 = RGB1
RG2 = RGB2
CP1 = INPUT 2 :Y, Pb/Cb, Pr/Cr
CP2 = INPUT 3 :Y, Pb/Cb, Pr/Cr
VD1 = INPUT 2 VIDEO
VD2 = INPUT 3 VIDEO
SVD = S-VIDEO
DVI = DVI
HD1 = HDMI
SCT = Scart
PC1 = PC1
PC2 = PC2
RG1 = RGB1
RG2 = RGB2
CP1 = INPUT 2 :Y, Pb/Cb, Pr/Cr
CP2 = INPUT 3 :Y, Pb/Cb, Pr/Cr
VD1 = INPUT 2 VIDEO
VD2 = INPUT 3 VIDEO
SVD = S-VIDEO
DVI = DVI
HD1 = HDMI
SCT = Scart
OSH
AV mute function
Turning off the projection and sound temporarily.
Sending the command switches ON/OFF.
Do not switch ON/OFF in a short period of time.
Sending the command switches ON/OFF.
Do not switch ON/OFF in a short period of time.
OFZ
Freeze
Sending the command switches ON/OFF.
AUU
Volume up
AUD
Volume down
DZU
D. ZOOM up
DZD
D. ZOOM down
QPW
Power query
000 = Standby
001 = Power on
001 = Power on
Q$S
Lamp condition
query
query
(Call back)
0 = Stand-by
1 = Lamp ON control active
2 = Lamp ON
3 = Lamp OFF control active
0 = Stand-by
1 = Lamp ON control active
2 = Lamp ON
3 = Lamp OFF control active
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