DOWNLOAD Panasonic GP-VD100 / GP-VD100E / GP-VD100CH Service Manual ↓ Size: 28.78 MB | Pages: 83 in PDF or view online for FREE

Model
GP-VD100 GP-VD100E GP-VD100CH
Pages
83
Size
28.78 MB
Type
PDF
Document
Service Manual
Brand
Device
PBX / HD COMMUNICATION CAMERA
File
gp-vd100-gp-vd100e-gp-vd100ch.pdf
Date

Panasonic GP-VD100 / GP-VD100E / GP-VD100CH Service Manual ▷ View online

INF-2  
2. Basic Troubleshooting Procedures 
 
(1) Operation
 
Symptom
 
Cause and remedial action
 
Is the AC adapter securely connected to the AC outlet?
 
Is the power plug of the AC adapter connected properly?
 
No power 
When the unit is being operated by the wireless remote control
 
=> Also refer to the “Cannot operate using the wireless remote control” 
item.
 
Is the power on?
 
=> If the unit’s status display lamp is off or if it has lit up orange, 
it means that the unit’s power is not being supplied.
 
Cannot operate 
( common to wireless 
remote control, HD Visual 
Communication Unit) 
Has the correct unit to be operated been selected?
 
Have the remote control unit batteries run down or have the batteries 
been installed with their polarities reversed?
 
=> If the status display lamp does not blink even when the wireless 
remote control is operated near the wireless remote control signal 
light-sensing area, it means that the batteries have run down. 
Replace the batteries.
 
Cannot operate using 
the wireless remote 
control 
 
Is there a fluorescent light or plasma monitor near the unit and, 
if so, is the wireless remote control signal light-sensing area 
exposed to its light?
 
 
(2) Video
 
Symptom
 
Cause and remedial action
 
Has the unit been connected properly to the other connected 
devices?
 
If the system is configured in such a way that the picture is also 
switched when the unit to be operated is selected, has the correct 
unit been selected?
 
No pictures are 
displayed or the 
pictures are disturbed 
 
Has the video signal setting been selected correctly?
 
Multiple color(colour) 
bands(color[colour] bars) 
are displayed 
Switch to the camera picture.
 
The menu screen is 
displayed 
Exit the menu.
 
It is difficult to view 
the menu screens 
Depending on the HDMI monitor you are using, you may 
experience one or more of the symptoms described below.
 
The resolution of the characters in the menu displays changes as the 
background image changes.
 
Depending on the edge enhancement setting established for the 
monitor, white lines appear in front of the black shadows of the 
menus.
 
Depending on the edge enhancement setting established for the 
monitor, the background 
colors(colours)
 may be superimposed onto 
the white parts of the menus. 
INF-3  
Symptom
 
Cause and remedial action
 
Is the focus set to manual?
 
=> Auto focusing is initiated as soon as the focus is set to auto.
 
No auto focusing 
In some situations, it may be hard to focus at the auto setting.
 
=> In case like this, select the manual setting, and focus manually.
 
Was the focus adjusted at the Tele end?
 
=>First adjust the focus at the Tele end where the focusing accuracy is 
higher, and then proceed with the zooming.
 
The subject is not 
brought into focus 
during zooming when 
the manual setting is 
used for the focus 
Under some operating conditions, it may be hard to bring 
subjects into focus.
 
->In such cases, use the focus at the auto setting.
 
Ring-shaped 
reflections appear 
in the four corners of 
the images 
These are caused by the reflections of the light between the lens 
and the cover in front of the lens. Find a way of optimizing the 
position of the lighting relative to the position of the unit, and 
install and use the unit in a location where the reflections will not occur.
 
Activate the ATW (Auto tracking white adjustment) function.
 
Something is wrong 
with the coloring(colouring) 
of the pictures 
In some situations, the proper 
coloring(colouring)
 may not be 
reproduced using the ATW function. 
=>In case like this, proceed with the white balance adjustment.
 
Either select the auto setting for the iris or select the manual 
setting and adjust the iris manually.
 
The pictures are too 
light or too dark 
The pictures may be dark if the video signal cables were too long 
because this will cause signal attenuation.
 
The subjects appear 
distorted 
If a subject has suddenly crossed in front of the camera, it may 
appear slightly distorted because this camera uses a MOS image 
sensor. 
This is normal and not indicative of any problem.
 
When the flash is fired 
during shooting, only 
the top or bottom of 
the screen becomes 
lighter 
With a MOS image sensor, the shooting timing differs slightly 
between the top left and bottom right of the screen. This means 
that when the strobe is flashed, the bottom of the screen will become 
lighter in the field concerned and the top will become lighter in 
the next field. 
This is normal and not indicative of any problem.
 
The brightness 
changes cyclically or 
the colors(colours) change, 
and horizontal stripes 
can be seen passing 
across the screen 
These phenomena (flicker) may occur under the illumination 
produced by fluorescent lighting, mercury bulbs or other types of 
discharge tubes. 
This is normal and not indicative of any problem. 
At a time like this, it is recommended that the electronic shutter 
speed be set to 1/120 in areas with a 60 Hz power line frequency 
or to OFF in areas with a 50 Hz power line frequency.
 
When fine lines or 
cyclical patterns are 
shot, flickering is seen 
or coloring is added 
to them 
This phenomenon occurs because the pixels are arranged 
systematically on each image sensor. It is noticeable when the 
spatial frequency of a subject and the pixel pitch are brought into 
proximity so change the camera angle or take other such action.
 
INF-4  
3. Dip Switch Settings
 
■ SW1-SW4's factory initial value is “OFF”. 
No NAME 
OFF 
ON 
SW1 Initialization 
Setting
 
Disable
 
Enable 
SW2 Disable
 
Fixed
 
SW3 
HD/SD Switching
   
(Enable when SW4 is ON)
 
HD[1080i] SD[480i] 
SW4 
Video Output Format Setting
 
Auto Setting 
(Camera menu 
priority)
 
Manual Setting 
(SW3 priority)
 
*Initial value: All OFF 
*Enable when Switch Changing 
INF-5  
4. About Firmware Upgrade 
■About upgrade for Camera Micom 
 Firmware 
Upgrade 
Content of 
writing 
Application(Camera Micom firmware) 
Tools 
Pin-RS232C Converter cable 
WinFLASHX.zip File 
(It is Camera Micom firmware.
 Please get from BIGWEB) 
PC 
Description of 
procedure 
Refer to another paper "GP-VD100 upgrade procedure manual”. 
About upgrade 
Renewal of an application by functional change 
Bug Fix 
*Servo CPU Upgrade:When IC is exchanged, the “Servo CPU Upgrade” is necessary. 
Failure to do it, it will not operate. 
A special tool is necessary, so do the repairs must be done in the factory or exchange the 
board. 
*Servo CPU:When IC is exchanged, the Servo CPU update writing is necessary. 
Failure to do it, it will not operate. 
A special tool is necessary, so do the repairs must be done in the factory or the board 
exchange. 
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