Panasonic KX-FPC95 / KX-FP96 Service Manual ▷ View online
2.3.5. COMMUNICATION SECTION
Find the problem in the table shown below, and refer to the corresponding troubleshooting procedure in 2.3.5.1 DEFECTIVE
FACSIMILE SECTION(P.54).
FACSIMILE SECTION(P.54).
No.
Symptom
Content
Possible cause
1
The paper is not fed properly when faxing.
(Nor in the copy mode.)
(Nor in the copy mode.)
Troubleshooting
Problem with the feeding
mechanism.
mechanism.
2
The fax usually transmits successfully but sometimes
fails. (The unit can copy documents.)
fails. (The unit can copy documents.)
Troubleshooting
Problem with the service line or
with the receiver´s fax.
with the receiver´s fax.
3
The fax usually receives successfully but sometimes fails.
(The unit can copy documents.)
(The unit can copy documents.)
Troubleshooting
Problem with the service line or
with the transmitter´s fax.
with the transmitter´s fax.
4
The fax completely fails to transmit or receive.
(The unit can copy documents.)
(The unit can copy documents.)
Troubleshooting
Problem with the electric circuit.
5
The fax fails either to transmit or receive when making a
long distance or an international call.
(The unit can copy documents.)
long distance or an international call.
(The unit can copy documents.)
Detailed description of the
possible causes (Similar to
troubleshooting items No.2
and No.3.)
possible causes (Similar to
troubleshooting items No.2
and No.3.)
Problem with the service line.
6
The fax image is poor when transmitting or receiving
during a long distance or an international call.
during a long distance or an international call.
7
No.1-No.5
The troubleshooting
procedure for each error
code will be printed on the
communication result
report.
procedure for each error
code will be printed on the
communication result
report.
53
KX-FPC95 / KX-FPC96
2.3.5.1. DEFECTIVE FACSIMILE SECTION
2.3.5.1.1. TRANSMIT PROBLEM
CROSS REFERENCE:
1.15.3 MAINTENANCE(P.29)
2.3.4 ADF (Auto Document Feed) SECTION(P.40)
2.3.10 OPERATION PANEL SECTION(P.91)
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KX-FPC95 / KX-FPC96
2.3.5.1.2. SOMETIME THERE IS A TRANSMIT PROBLEM
Note:
"596: Transmit level set" represents a service code. (Refer to 2.4.4 SERVICE FUNCTION TABLE(P.105).)
55
KX-FPC95 / KX-FPC96
2.3.5.1.3. RECEIVE PROBLEM
First confirm whether the recording paper is installed properly or not before starting troubleshooting. (Refer to "Remarks".)
Note:
"596: Transmit level set" represents a service code. (Refer to 2.4.4 SERVICE FUNCTION TABLE(P.105).)
Remarks:
Regarding the reception problem, we have investigated the conceivable causes in the flow chart except for the software-related
errors. However, some troubles may occur due to the software-related problems such as "OUT OF PAPER" when the fax
switches to the memory receiving mode and the memory capacity becomes full of the unprintable data. In this case, error
messages [MEMORY FULL] and its main cause, for example "CHECK PAPER" are displayed on the LCD. Once you solve the
main problem, [MEMORY FULL] will be cancelled and the reception problem will be resolved.
errors. However, some troubles may occur due to the software-related problems such as "OUT OF PAPER" when the fax
switches to the memory receiving mode and the memory capacity becomes full of the unprintable data. In this case, error
messages [MEMORY FULL] and its main cause, for example "CHECK PAPER" are displayed on the LCD. Once you solve the
main problem, [MEMORY FULL] will be cancelled and the reception problem will be resolved.
LCD display messages indicating the error causes are shown below.
CHECK PAPER
COVER OPEN
UNIT OVERHEATED (COVER OPEN, etc.)...Reset the unit.
PAPER JAMMED
CHECK FILM
Please refer to 2.2 USER RECOVERABLE ERRORS (P.32) for the above items. If it turns out to be a hardware deformity,
please check each sensor. (Refer to 2.5 TEST FUNCTIONS (P.117).)
please check each sensor. (Refer to 2.5 TEST FUNCTIONS (P.117).)
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KX-FPC95 / KX-FPC96
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