Panasonic KX-FL403UA Service Manual ▷ View online
6.5.5.3. COPY AND FAX
No.
Symptom
Cause
Countermeasure
1
NO DOCUMENT FEED
(NO DOCUMENT
FEED,DOCUMENT JAM
and MULTIPLE
DOCUMENT FEED.)
(P.107)
(NO DOCUMENT
FEED,DOCUMENT JAM
and MULTIPLE
DOCUMENT FEED.)
(P.107)
Failed the document sensor lever
Replace the document sensor lever
Failed the document sensor
Go to DOCUMENT SENSOR (P.161)
Dirty or failed the separation roller
Clean or replace the separation roller
Dirty or failed the separation rubber
Clean or replace the separation rubber
Failed the separation spring
Replace the separation spring
DOCUMENT JAM (NO
DOCUMENT
FEED,DOCUMENT JAM
and MULTIPLE
DOCUMENT FEED.)
(P.107)
DOCUMENT
FEED,DOCUMENT JAM
and MULTIPLE
DOCUMENT FEED.)
(P.107)
Dust or scratch on the document paper path
Clean the document paper path
Failed the gear
Check the gear
Failed the ADF motor
Go to SCAN (ADF) MOTOR (P.141)
Failed the ADF cover open switch lever
Replace the ADF cover open switch lever
MULTIPLE DOCUMENT
FEED(NO DOCUMENT
FEED,DOCUMENT JAM
and MULTIPLE
DOCUMENT FEED.)
(P.107)
FEED(NO DOCUMENT
FEED,DOCUMENT JAM
and MULTIPLE
DOCUMENT FEED.)
(P.107)
Dirty or failed the separation roller
Clean or replace the separation roller
Dirty or failed the separation rubber
Clean or replace the separation rubber
Failed the separation spring
Replace the separation spring
2
SKEW (ADF) (P.109)
Dust or scratch on the document paper path
Clean the document paper path
Failed the document feed roller
Replace the document feed roller
Failed the document guide
Replace the document guide
3
THE SENT FAX DATA IS
SKEWED (P.110)
SKEWED (P.110)
The cause of ADF
Go to SKEW (ADF)(P.109)
The cause of scanner glass
----
Problem with the other FAX machine
4
THE
RECEIVED
FAX
DATA IS SKEWED (P.110)
The cause of printing
Go to SKEW (ADF)(P.109)
Problem with the other FAX machine
5
THE
RECEIVED
OR
COPIED
DATA
IS
EXPANDED (P.111)
Dirty or failed the drive roller (at ADF)
Clean or replace the drive roller
Dirty or failed the document feed roller (at ADF) Clean or replace the document feed roller
Dirty or failed the separation roller (at ADF)
Dirty or failed the separation roller (at ADF)
Clean or replace the separation roller
Failed CIS movement (at SG)
Replace the belt or the gear or the shaft or the ADF motor
6
BLACK
OR
WHITE
VERTICAL
LINE
IS
COPIED (P.112)
Dirty or failed the white plate (2 places)
Clean or replace the white plate
Dirty or failed the glass board
Clean or replace the glass board
The cause of printing
Go to DARK OR WHITE VERTICAL LINE (P.94)
Failed CIS
Go to CIS (Contact Image Sensor) SECTION (P.143)
7
AN ABNORMAL IMAGE IS
COPIED (P.113)
COPIED (P.113)
Dirty or failed the white plate (2 places)
Clean or replace the white plate
Dirty or failed the glass board
Clean or replace the glass board
Dirty or failed the drive roller (at ADF)
Clean or replace the drive roller
Dirty or failed the document feed roller (at ADF) Clean or replace the document feed roller
Dirty or failed the separation roller (at ADF)
Dirty or failed the separation roller (at ADF)
Clean or replace the separation roller
Failed CIS movement (at SG)
Replace the belt or the gear or the shaft or the ADF motor
Failed CIS
Go to CIS (Contact Image Sensor) SECTION (P.143)
The cause of printing
Go to DARK OR WHITE VERTICAL LINE (P.94)
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KX-FL403UA
6.5.5.4. Others
No.
Symptom
Cause
Countermeasure
1
Cannot print legal size
Not selected the legal mode
Select the legal mode in the user programming mode
2
´CHECK
DRUM´ on
the
LCD
The drum unit can not be detected.
•
•
•
•
Drum Sensor trouble
•
•
•
•
Mechanical shutter trouble
Go to DRUM SENSOR (P.183)
Go to LSU (Laser Scanning Unit) SECTION (P.179)
Go to LSU (Laser Scanning Unit) SECTION (P.179)
3
´CHANGE DRUM´ on the
LCD
LCD
The toner sensor cannot detect the toner
sensor signal.
sensor signal.
Go to TONER SENSOR.... “TONER EMPTY”, “TONER
LOW”, “CHANGE DRUM” (P.187)
LOW”, “CHANGE DRUM” (P.187)
4
´OUT OF PAPER´ on the
LCD
LCD
Failed the paper sensor lever
Replace the paper sensor lever
Failed the paper sensor
Go to PAPER SENSOR..... “OUT OF PAPER” (P.185)
5
´COVER
OPEN´
on
the
LCD
Failed the top cover open switch lever
Replace the top cover open switch lever
Failed the top cover open switch
Go to TOP COVER OPEN SWITCH (P.183)
6
CALL SERVICE 1´ on the
LCD
LCD
The polygon motor of LSU is unusually
Check the connector and LSU and the digital board
7
CALL SERVICE 2´ on the
LCD
LCD
The laser of LSU is unusually
Check the connector and LSU and the digital board
8
CALL SERVICE 3´ on the
LCD
LCD
The fuser temperature is unusually
Check the connector and the fuser and the thermistor and the
digital board
digital board
9
CALL SERVICE 4´ on the
LCD
LCD
The fan motor is unusually
Check the connector and the fan motor and the digital board
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KX-FL403UA
6.5.6. CALL SERVICE TROUBLESHOOTING GUIDE
Call Service related error is most frequent.
Call Service 1 ----- Polygon doesn’t rotate......... Refer to LSU (Laser Scanning Unit) SECTION (P.179).
•
•
•
•
First, listen to the sound. If rotation sound isn´t heard, check 24V line, POLON signal and POLCLK signal. If even a little of
sound is heard, check XREADY signal.
sound is heard, check XREADY signal.
Call Service 2 ----- Laser isn´t output.......... Refer to LSU (Laser Scanning Unit) SECTION (P.179)
•
•
•
•
This can be judged only by referring to signal. Check 5V line, XHSYNC, XAPC, XVIDEO, XLDON.
Call Service 3 ----- Detection of fixing temperature.......... Refer to HEAT LAMP CONTROL CIRCUIT (P.193)
•
•
•
•
*Service mode *655 tells the detection number and 3 latest temperatures of the thermistor. The cause distinction code of
the Call Service 3 and the thermistor temperature is displayed. Maximum 3 latest temperatures are displayed showing the
newest on the left. [AABB CCDD EEFF] AA, CC and EE show the cause distinction code and BB, DD and FF show their
temperature.
the Call Service 3 and the thermistor temperature is displayed. Maximum 3 latest temperatures are displayed showing the
newest on the left. [AABB CCDD EEFF] AA, CC and EE show the cause distinction code and BB, DD and FF show their
temperature.
Cause distinction code
00: means that CALL SERVICE 3 has not been appeared.
01: means that it did not reach 56°C within 22 seconds since the heater was turned ON.
03: means that it did not reach the secondary stabilizing temperature (160°C) within 35 seconds from 56°C.
04: means that it became T2-40deg (120°C or below) after T2; the secondary stabilizing temperature (160°C). (The heater
has burnt out.)
has burnt out.)
05: means that it became over 220°C.
06: means that during printing the SHORT of the thermistor (AD: 01h or below) was detected.
07: means that the thermistor´s SHORT (AD:00h) and OPEN (AD: F9h or over) were detected.
Call Service 4 ----- Rotation of Fan.......... Refer to FAN MOTOR SECTION (P.176)
•
•
•
•
Connector isn’t inserted firmly, dust is caught in and the fan is broken.
Call service 6 ----- Detection of Charger error.......... Refer to the HVPS (High Voltage Power Supply) SECTION (P.191)
•
•
•
•
Breaking of charger’s wire of developing machine and/or loose connection of High voltage terminals (CHRG, GRID).
•
•
•
•
First, replace the Drum unit even so, it doesn’t function check the high voltage power supply.
* As for Call Services 1, 2 4 and 6, turn the power OFF then ON to restart.
<Note>
Once “CALL SERVICE3” is displayed, the unit does not disappear until the Factory Setup or Service Function #529 is executed.
Therefore Service Function #529 should be executed before the confirmation, and #529 should be done after the countermeasure.
Therefore Service Function #529 should be executed before the confirmation, and #529 should be done after the countermeasure.
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KX-FL403UA
6.5.6.1. CALL SERVICE 1
"CALL SERVICE 1" means that the polygon motor inside the LSU does not rotate.
The rotation of the polygon motor is detected by IC106-32pin (XREADY).
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KX-FL403UA
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