Panasonic DMR-EH49EEA / DMR-EH59EEA Service Manual ▷ View online
17
7 Service Mode
7.1.
Self-Diagnosis and Special Mode Setting
7.1.1.
Self-Diagnosis Functions
Self-Diagnosis Function provides information for errors to service personnel by “Self-Diagnosis Display” when any error has
occurred.
U**, H** and F** are stored in memory and held.
You can check latest error code by transmitting [0] [1] of Remote Controller in Service Mode.
Automatic Display on FL will be cancelled when the power is turned off or AC input is turned off during self-diagnosis display is ON.
occurred.
U**, H** and F** are stored in memory and held.
You can check latest error code by transmitting [0] [1] of Remote Controller in Service Mode.
Automatic Display on FL will be cancelled when the power is turned off or AC input is turned off during self-diagnosis display is ON.
Error Code
Diagnosis contents
Description
Monitor Display
Automatic FL display
U30
Remote control code error
Display appears when main unit and remote
controller codes are not matched.
controller codes are not matched.
No display
“*” is remote controller code of the
main unit.
Display for 5 seconds.
main unit.
Display for 5 seconds.
U50
(For EG
only)
(For EG
only)
Antenna Short
U50 is displayed when a short circuit was
detected at Antenna Input while "Active
Antenna" of "Connection" of "FUNCTION
MENU" is ON, And then "Active Antenna" is
compulsorily switched to "Off".
detected at Antenna Input while "Active
Antenna" of "Connection" of "FUNCTION
MENU" is ON, And then "Active Antenna" is
compulsorily switched to "Off".
"A short circuit was
detected at the
antenna input.
Please check your
antenna."
detected at the
antenna input.
Please check your
antenna."
U59
Abnormal inner temperature
detected
detected
Display appears when internal temperature of
deck reaches limit temperature.
The power is turned off forcibly.
For 30 minutes after this, all key entries are
disabled. (Fan motor operates at the highest
speed for the first 5 minutes. For the remain-
ing 25 minutes, fan motor is also stopped.)
The event is saved in memory as well.
deck reaches limit temperature.
The power is turned off forcibly.
For 30 minutes after this, all key entries are
disabled. (Fan motor operates at the highest
speed for the first 5 minutes. For the remain-
ing 25 minutes, fan motor is also stopped.)
The event is saved in memory as well.
No display
“U59 is displayed for 30 minutes.
U61
The unit is carrying out its
recovery process.
recovery process.
No display
U71
HDMI incompatible error
(HDCP incompatible)
(HDCP incompatible)
Display this error when the equipment (com-
patible with DVI such as TV, amplifier etc.)
connected to the unit by HDMI is incompatible
with HDCP.
*HDCP=High-bandwidth Digital Content Pro-
tection
patible with DVI such as TV, amplifier etc.)
connected to the unit by HDMI is incompatible
with HDCP.
*HDCP=High-bandwidth Digital Content Pro-
tection
No display
U72
HDMI connection error
(communication error)
(communication error)
This error is displayed when there are any
communication problems with the unit and the
equipments (TV, amplifier etc.) connected to
the unit by HDMI. (or when there is a problem
with the HDMI cable)
communication problems with the unit and the
equipments (TV, amplifier etc.) connected to
the unit by HDMI. (or when there is a problem
with the HDMI cable)
No display
U72 display disappears when
error has been solved by Power
OFF/ON of connecting equipment
or by inserting/removing of HDMI
cable.
error has been solved by Power
OFF/ON of connecting equipment
or by inserting/removing of HDMI
cable.
U73
HDMI connection error
(authentication error)
(authentication error)
When authentication error occurs while the
equipments (TV, amplifier etc.) are connected
by HDMI. (or when there is a problem with the
HDMI cable)
equipments (TV, amplifier etc.) are connected
by HDMI. (or when there is a problem with the
HDMI cable)
No display
U73 display disappears when
error has been solved by Power
OFF/ON of connecting equipment
or by inserting/removing of HDMI
cable.
error has been solved by Power
OFF/ON of connecting equipment
or by inserting/removing of HDMI
cable.
U76
HDMI connection error
HDMI cannot be output because you are con-
nected to a model that does not support copy-
right protection.
nected to a model that does not support copy-
right protection.
No display
18
U80
ST Microprocessor
Communication Error on Timer
Bus
Communication Error on Timer
Bus
Display appears when ST Microprocessor
Communication Error on Timer Bus occurs.
Communication Error on Timer Bus occurs.
No display
U80 is displayed till Power Key is
pressed.
pressed.
U81
ST Microprocessor
Communication Error on UART
Communication Error on UART
Display appears when ST Microprocessor
Communication Error on DART occurs.
Communication Error on DART occurs.
No display
U81 is displayed till Power Key is
pressed.
pressed.
U88
The unit is carrying out its
recovery process.
recovery process.
No display
U99
Hang-up
Displayed when communication error has
occurred between Main microprocessor and
Timer microprocessor.
occurred between Main microprocessor and
Timer microprocessor.
No display
Displayed is left until the [POWER]
key is pressed.
key is pressed.
H19 02
Inoperative fan motor
When inoperative fan motor is detected after
powered on, the power is turned off automati-
cally.
The event is saved in memory.
powered on, the power is turned off automati-
cally.
The event is saved in memory.
No display
No display
F00
No error information
Initial setting for error code in memory
(Error code Initialization is possible with error
code initialization and main unit initialization.)
(Error code Initialization is possible with error
code initialization and main unit initialization.)
No display
No display
F58
Drive hardware error
When drive unit error is detected, the event is
saved in memory.
saved in memory.
No display
No display
F34
Initialization error when main
microprocessor is started up
for program recording
microprocessor is started up
for program recording
When initialization error is detected after start-
ing up main microprocessor for program
recording, the power is turned off automati-
cally.
The event is saved in memory.
ing up main microprocessor for program
recording, the power is turned off automati-
cally.
The event is saved in memory.
No display
No display
F74
HDMI Device Key Communica-
tion error.
tion error.
HDMI connection could not be authenticated
due to a transfer malfunction.
Factor of HDMI Device key-road failure
due to a transfer malfunction.
Factor of HDMI Device key-road failure
• When HDMI LSI is damaged.
• When the bus line of I2C doesn't operate
• When the bus line of I2C doesn't operate
normally.
• When device key information recorded is
damaged.
No display
F75
HDMI Device Key Information
error
error
HDMI connection could not be authenticated
due to an internal data malfunction.
Factor of HDMI Device key-road failure
due to an internal data malfunction.
Factor of HDMI Device key-road failure
• When HDMI LSI is damaged.
• When the bus line of I2C doesn't operate
• When the bus line of I2C doesn't operate
normally.
• When device key information recorded is
damaged.
No display
UNSUP-
PORT
PORT
Unsupported disc error
*An unsupported format disc was played,
although the drive starts normally.
*The data format is not supported, although
the media type is supported.
*Exceptionally in case of the disc is dirty.
although the drive starts normally.
*The data format is not supported, although
the media type is supported.
*Exceptionally in case of the disc is dirty.
“This disc is
incompatible.”
incompatible.”
Display for 5 seconds.
The character indication flows
sideways.
sideways.
NO READ Disc read error
*A disc is flawed or dirty.
*A poor quality failed to start.
*The track information could not be read.
*A poor quality failed to start.
*The track information could not be read.
“Cannot read.
Please check the
disc.”
Please check the
disc.”
Error Code
Diagnosis contents
Description
Monitor Display
Automatic FL display
19
7.1.2.
Special Modes Setting
HARD
ERR
ERR
Drive error
The drive detected a hard error.
“DVD drive error.”
Display for 5 seconds.
The character indication flows
sideways.
sideways.
SELF
CHECK
CHECK
Restoration operation
Since the power cord fell out during a power
failure or operation, it is under restoration
operation.
*It will OK, if a display disappears automati-
cally. If a display does not disappear, there is
the possibility that defective Digital P.C.B. /
RAM drive.
failure or operation, it is under restoration
operation.
*It will OK, if a display disappears automati-
cally. If a display does not disappear, there is
the possibility that defective Digital P.C.B. /
RAM drive.
No display
The character indication flows
sideways.
sideways.
PLEASE
WAIT
WAIT
Unit is in termination process
Unit is in termination process now.
“BYE” is displayed and power will be turned
off.
In case “Quick Start” of setup menu is ON, it
is displayed in restoration operation for AC
off.
“BYE” is displayed and power will be turned
off.
In case “Quick Start” of setup menu is ON, it
is displayed in restoration operation for AC
off.
No display
The character indication flows
sideways.
sideways.
UNFOR-
MAT
MAT
Unformatted disc error
You have inserted an unformatted DVD-RAM
or DVD-RW that is unformatted or recorded
on other equipment.
or DVD-RW that is unformatted or recorded
on other equipment.
The character indication flows
sideways.
sideways.
IR ERR
IR communication error
[IR ERR] is displayed when communication
between Timer microprocessor and IR micro-
processor fails.
between Timer microprocessor and IR micro-
processor fails.
No display
No REC
Recording is impossible
[No REC] is displayed when recording is
impossible due to the defect, dirt or wound of
media.
impossible due to the defect, dirt or wound of
media.
No display
HDD
ERROR
ERROR
[HDD ERR] is displayed when
start up of HDD was failed.
(Except error of setting of
Power on Stand-by)
start up of HDD was failed.
(Except error of setting of
Power on Stand-by)
a) When normal start up was failed.
b) When start up at HDD boot was failed.
c) When start up from state of P-OFF was
failed.
d) When start up from state of HDD SLEEP
was failed.
[HDD ERR] is displayed when above each
start up of HDD was failed.
*In case b), tray opens automatically and
[HDDERR] is displayed until version up disc is
inserted.
b) When start up at HDD boot was failed.
c) When start up from state of P-OFF was
failed.
d) When start up from state of HDD SLEEP
was failed.
[HDD ERR] is displayed when above each
start up of HDD was failed.
*In case b), tray opens automatically and
[HDDERR] is displayed until version up disc is
inserted.
No display
HDD
NG
Power on Stand-by setting
error
error
[HDD NG] is displayed when power on Stand-
by setting of HDD is NG or when HDD which
power on Stand-by is not set to is used.
Please try to replace HDD with genuine HDD
as service parts.
by setting of HDD is NG or when HDD which
power on Stand-by is not set to is used.
Please try to replace HDD with genuine HDD
as service parts.
No display
Item
FL display
Key operation
Mode name
Description
Front Key
TEST Mode
*All the main unit's parameters (include tuner)
are initialized.
are initialized.
Press [STOP], [CH UP] and [OPEN/
CLOSE] keys simultaneously for
five seconds when power is off.
CLOSE] keys simultaneously for
five seconds when power is off.
Rating password
The audiovisual level setting password is ini-
tialized to “Level 8”.
tialized to “Level 8”.
Open the tray, set DRIVE SELECT
to DVD, and press [REC] and
[PLAY] simultaneously for 5 sec-
onds.
to DVD, and press [REC] and
[PLAY] simultaneously for 5 sec-
onds.
Service Mode
Setting every kind of modes for servicing.
*Details are described in “7.1.3. Service
Modes at a glance”.
*Details are described in “7.1.3. Service
Modes at a glance”.
When the power is off, press [CH
UP], [OPEN/CLOSE] and [REC]
keys simultaneously for 5 seconds.
UP], [OPEN/CLOSE] and [REC]
keys simultaneously for 5 seconds.
Error Code
Diagnosis contents
Description
Monitor Display
Automatic FL display
20
Forced disc eject
Removing a disc that cannot be ejected.
The tray will open and unit will shift to P-off
mode.
*When Timer REC is ON or EXT-LINK is ON,
execute " Forced disc eject " after releasing
Timer REC or EXT-LINK.
*This command is not effective during "Child
lock" is ON.
While Demonstration Lock is being set, this
Forced disc eject function is not accepted.
The tray will open and unit will shift to P-off
mode.
*When Timer REC is ON or EXT-LINK is ON,
execute " Forced disc eject " after releasing
Timer REC or EXT-LINK.
*This command is not effective during "Child
lock" is ON.
While Demonstration Lock is being set, this
Forced disc eject function is not accepted.
The display before execution
leaves.
leaves.
When the power is off, press
[STOP] and [CH UP] keys simulta-
neously for 5 seconds.
[STOP] and [CH UP] keys simulta-
neously for 5 seconds.
Child lock/unlock
Set or release “Child
Lock”.
Press [OK] and [RETURN] by
remote controller simultaneously
until [X-HOLD] is displayed.
remote controller simultaneously
until [X-HOLD] is displayed.
NTSC/PAL system select To switch PAL/NTSC alternately.
The display before execution
leaves.
leaves.
While the power is on (E-E mode),
press [STOP] and [OPEN/CLOSE]
simultaneously for 5 seconds.
press [STOP] and [OPEN/CLOSE]
simultaneously for 5 seconds.
Forced power-off
When the power button is not effective while
power is ON, turn off the power forcibly.
*When Timer REC is ON or EXT-LINK is ON,
execute “Forced Power-off” after releasing
Timer REC or EXT-LINK.
power is ON, turn off the power forcibly.
*When Timer REC is ON or EXT-LINK is ON,
execute “Forced Power-off” after releasing
Timer REC or EXT-LINK.
Display in P-off mode.
Press [Power] key over than 4 sec-
onds.
onds.
Aging
Perform sequence of modes as * Aging
Description shown below continually.
Description shown below continually.
Display following the then mode.
When the power is ON, press
[STOP], [POWER] and [OPEN/
CLOSE] simultaneously for over 5
seconds and less than 10 seconds.
[STOP], [POWER] and [OPEN/
CLOSE] simultaneously for over 5
seconds and less than 10 seconds.
NOTE1:
If Unit has not turned into Aging
mode by operations shown above,
execute TEST MODE once and re-
execute operation shown above.
(*All the main unit’s parameters
include tuner are initialized by TEST
mode.)
mode by operations shown above,
execute TEST MODE once and re-
execute operation shown above.
(*All the main unit’s parameters
include tuner are initialized by TEST
mode.)
NOTE2:
If the unit has hung-up because of
pressing keys for over 10 seconds,
once turn off the power, and re-exe-
cute this command.
*When releasing Aging mode, press
[POWER] key.
pressing keys for over 10 seconds,
once turn off the power, and re-exe-
cute this command.
*When releasing Aging mode, press
[POWER] key.
Item
FL display
Key operation
Mode name
Description
Front Key
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