LG WM2688HWMA Service Manual ▷ View online
20
SYMPTOM
GUIDE FOR SERVICE CALL
Door error
Drain trouble
Was the load too large?
Visit to service.
Visit to service.
2
1
SYMPTOM
GUIDE FOR SERVICE CALL
Suds overflow from the
appliance.
(In this condition, wash and
spin do not operate normally)
appliance.
(In this condition, wash and
spin do not operate normally)
YES
YES
YES
YES
SOFTENER
MAX
Is a HE (High Efficiency) detergent used?
Is the proper amount of detergent used
as recommended?
as recommended?
Recommend to reduce the amount
of detergent.
of detergent.
Is liquid laundry product put in the correct
compartment of the dispenser?
compartment of the dispenser?
Is the cap clogged?
Explain proper use of liquid laundry products.
Clean the compartment.
Visit to service.
This appliance has an automatic suds sensing function which
prevents overflow.
prevents overflow.
When excessive suds are sensed, the suds removing
implementations such as drain, water input, pause will operate,
without rotating the drum.
implementations such as drain, water input, pause will operate,
without rotating the drum.
Liquid laundry products do not
flow in.
flow in.
2
2
NO
YES
YES
YES
YES
NO
NO
NO
NO
YES
Connector
SB
SB
BL
YL
BL
BL
YL
WH
WH
WH
WH
WH
SB
RD
RD
BL
RD
YL
BK
BK
WH
SB
SB
SB
BL
YL
BL
BL
YL
WH
WH
WH
WH
WH
SB
RD
RD
BL
RD
YL
BK
BK
WH
SB
Is the supplied voltage 120 V AC?
Is the voltage between the 2 FILTER ASSEMBLY
connectors 120 V AC?
connectors 120 V AC?
Is the LED (1) on?
Are the connectors (2) on the PWB loose?
Is wire of the DISPLAY PWB ASSEMBLY
broken?
broken?
Replace DISPLAY PWB ASSEMBLY
or repair wire.
or repair wire.
Check the fuse or reset
the circuit breaker.
the circuit breaker.
Replace the FILTER
ASSEMBLY (CIRC).
ASSEMBLY (CIRC).
Replace MAIN PWB
ASSEMBLY.
ASSEMBLY.
Reconnect.
Replace the MAIN PWB
ASSEMBLY.
ASSEMBLY.
NO POWER
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING
1. Be careful of electric shock if disconnecting parts while troubleshooting.
2. First of all, check the connection of each electrical terminal with the wiring diagram.
3. If you replace the MAIN PWB ASSEMBLY, reinsert the connectors correctly.
CAUTION
2
3
YES
YES
YES
NO
NO
Unbalance Part
Base Packing
Level
Tighten
Tighten
Have all the transit bolts and base packing
been removed?
been removed?
Remove the transit bolts
and Base packing.
and Base packing.
Move the washer or
reinforce the floor.
reinforce the floor.
Is the washer installed on a solidly constructed
floor?
floor?
Check if the washer is perfectly level as follows:
Check the leveling of the washer with a Level
and check that the washer is stable.
and check that the washer is stable.
Put an unbalance part (rubber) inside of drum
and start QC test mode and run in high spin
(Refer to section 7-2).
When the machine is spinning in high speed,
verify that it is stable.
and start QC test mode and run in high spin
(Refer to section 7-2).
When the machine is spinning in high speed,
verify that it is stable.
VIBRATION & NOISE IN SPIN
If it is not stable, adjust feet accordingly. After
the washer is level, tighten the lock nuts up
against of the base of the washer. All lock nuts
must be tightened.
the washer is level, tighten the lock nuts up
against of the base of the washer. All lock nuts
must be tightened.
If you do not have the unbalance part, put 4.5 to
6.5 lbs (2 to 3 kg) of clothing. Once loaded,
press power, Rinse+Spin and the start/pause
button in sequence.
When the machine is spinning in high speed,
verify that it is stable.
6.5 lbs (2 to 3 kg) of clothing. Once loaded,
press power, Rinse+Spin and the start/pause
button in sequence.
When the machine is spinning in high speed,
verify that it is stable.
Click on the first or last page to see other WM2688HWMA service manuals if exist.