DOWNLOAD LG WM2020CW Service Manual ↓ Size: 11.57 MB | Pages: 52 in PDF or view online for FREE

Model
WM2020CW
Pages
52
Size
11.57 MB
Type
PDF
Document
Service Manual
Brand
Device
Washing Machine
File
wm2020cw.pdf
Date

LG WM2020CW Service Manual ▷ View online

20
ERROR
SYMPTOM
CAUSE
LOCKED
MOTOR
ERROR
7
EEPROM
ERROR
8
POWER
FAILURE
 9
• The connector (3-pin, male, white) in the MOTOR HARNESS
is not connected to the connector (3-pin, female, white) of
STATOR ASSEMBLY.
• The electric contact between the connectors (3-pin, male,
white) in the MOTOR HARNESS and 4-pin, female, white
connector in the MAIN PWB ASSEMBLY is bad or unstable.
• The MOTOR HARNESS between the STATOR ASSEMBLY
and MAIN PWB ASSEMBLY is cut (open circuited).
• The hall sensor is out of order/defective.
• EEPROM is out of order.
Displayed only when the START/PAUSE button is first 
pressed in the Load Test Mode.
• After the power supply is stopped while washing machine is
working, the power is supplied rapidly
21
8-3. TROUBLESHOOTING WITH ERROR
INLET VALVE ERROR
Is                 displayed?
When you press both
CUSTOM button and
PRE-WASH button
simultaneously,
is the water level frequency
below 24.6 kHz?
(Refer to 7-3.)
Is filter inlet valve clogged
with foreign material?
Is the connector connected to
inlet valve assembly
disconnected or
disassembled?
Is resistance between
each terminal of INLET
VALVE ASSEMBLY
0.8-1.2 k
Ω?
(Refer to 9-5 inlet valve
assembly)
Clean or
replace the filter.
Check the AIR
CHAMBER
and the tube
(clogged).
Yes
No
No
Yes
Yes
Reconnect or
repair
the connector.
Replace the
INLET VALVE
ASSEMBLY.
Yes
Yes
Is the voltage of the inlet
valve connector 120 V AC?
(Check the all terminal of
INLET VALVE ASSEMBLY
while the power is on.)
Replace the
INLET VALVE
ASSEMBLY.
No
Yes
Is the connector connected to
MAIN PWB assembly
disconnected or dis-
assembled?(NA4, BL3, BL4)
Reconnect or
repair
the connector.
No
Yes
Yes
Is Electrical connection
correct?
(Refer to 9-5 wiring diagram)
Replace the
MAIN HARNESS.
No
No
After checking connector,
is the water level frequency
below 24.6 kHz?
(Refer to 7-3)
Replace the MAIN PWB
ASSEMBLY.
[Note] Environmental safety check list
1) No water tap leakage
2) No water tap freeze
3) No entanglement of water supply hose
4) No water shortage
5) No shrinkage on water supply hose due to
a possible misuse of hot and cold water
6) No water supply hose leakage
Check the
PRESSURE
SWITCH.
Yes
No
No
DRAIN ERROR
Is                 displayed?
Is the connector connected
to pump motor assembly
disconnected or
disassembled?
Reconnect or
repair
the connector.
Yes
Yes
Drain pump
Connection connector
No
Yes
When you press both
CUSTOM button and
PRE-WASH button
simultaneously, is the
water level frequency
below 26.0 kHz?
(Refer to 7-3)
Check the AIR
CHAMBER,
the tube
(clogged),
and press
switch
Is the coil of the drain
pump too high or low?
(resistance of the coil
is 10-20
Ω)
(Refer to 9-4 Pump motor
assembly)
Replace the
DRAIN 
PUMP
ASSEMBLY.
No
Yes
Is the voltage between
connectors out of range?
(BL4 pin1~ BL3 pin1)
- After remove Terminal
Position Assurance (TPA)
of connector, check as
follows.
- And if you finish to measure
the valve, You should put
TPA as original form.
- Pump running : 120V±5%
- Stopped Motor/Pump : 0~1V Method
1. Press the Power button, while the SPIN SPEED
button and WASH/RINSES button is pressed
simultaneously.
2. Press Start/Pause button.
: 1 time  
Pump slow-speed running
: 2 times  
Pump mid-speed running
: 3 times  
Pump high-speed running
: 4 times  
Stop the Motor/Pump
[Note] Environmental check list
1) The drainage hose must not stay in a lower position.
2) The drainage hose must not be bent or
clogged in any way due to the surrounding
physical configuration.
3) The drainage hose must not get frozen at all times.
4) The drainage pump must not have any improper
substance or material inside that may cause
a machine breakdown.
Replace the
MAIN PWB
ASSEMBLY.
Yes
No
22
23
HEATING ERROR
Is                 displayed?
Is the connector connected
to heater disconnected or
disassembled?
Reconnect or
repair
the connector
Yes
Yes
Is Check heater
resistance out of range?
(12~18 
Ω)
(Refer to 9-6 Heater
assembly.)
Replace the
HEATER
ASSEMBLY
Yes
No
No
Is thermistor resistance
out of range?
(about 39.5 k
Ω at 30
°C
)
(Refer to 9-7 thermistor
assembly)
Replace the
THERMISTOR
ASSEMBLY
Yes
No
Check the trans of water
infiltration into thermistor
terminal.
- Does the water infiltrate
thermistor terminal?
[Note]
Chances that the cause occurs from the
main controller are very little.
Sensing part of the circuit (tE) consists of
only resistors and capacitors.
Replace the
THERMISTOR
ASSEMBLY
Yes
Wash heater
Is the connector connected to
thermistor disconnected or
disassembled?
Reconnect or
repair
the connector
Yes
No
Wash thermistor
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