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Many washing problems involve poor soil & stain removal, residues of lint and scum,
and fabric damage. For satisfactory washing results, follow these instructions.

• Use correct amount of detergent for load size, amount of soil and

water hardness.

• Use warm or hot water for normal soil.

Different water temperature may be required according to soil
type. (refer to page 12)

• Reduce load size.
• Wash with Jean or Soak(Turbo) & Jean wash cycle for heavy

soiled laundry.

• Separate heavily soiled items from lightly soiled ones.
• Pretreat stain and heavy soil according to directions shown on

page 11.

• Rub the stain with bar soap. Wash.
• Do not overfill fabric softener dispenser and do not pour liquid

fabric softener directly onto fabric. 
See page 14 for more instructions.

• Keep the recommendations against Scrud(waxy buildup). (refer

to scrud page14.)

• Use correct amount of detergent for load size, amount of soil and

water hardness.

• To restore discolored load of whites, use rust remover safe for

fabric.

• Install nonprecipitating water softener or an iron filter in your

water supply system for an ongoing problem.

• Before washing, run water for a few minutes to clear lines.

• Wash lint givers eg towels, flannelette sheets, separately from lint

collectors eg synthetic fabrics and remove tissues in pockets
before wash. See page 11 for sorting and caring before loading.

• Do not overload the washer

• Do not overload the washer.
• Some detergents need to be pre-dissolved, check the detergent

instructions. Try pre-dissolving the detergent.

• Increase water temperature using hot water safe for fabric.
• Use proper amount of detergent.

• Never pour chlorine bleach directly on fabric. 

See page 13 for adding liquid bleach.

• Fasten zippers, hooks, and buckles.
• Remove objects in pockets. See page 11 for caring before

loading.

• Do not overload the washer.

Poor soil
removal

• Not enough detergent
• Wash water temperature

too low.

• Overloading the washer
• Incorrect wash cycle
• Incorrect sorting
• Do not pretreat stain

• Undiluted fabric softener

dispensed directly onto
fabric

• A buildup caused by the

interaction of fabric
softener and detergent can
flake off and mark clothes

• Not enough detergent

• Iron or manganese in

water supply, water pipes,
or water heater

• Incorrect sorting
• Tissues left in pocket
• Overloading the washer

• Overloading the washer
• Undissolved detergent
• Use too much detergent

• Incorrect use of chlorine

bleach.

• Unfastened zippers,

hooks, buckles

• Ribs, tears and broken

threads

• Overloading the washer
• Degradation of fabric

Blue Stains

Holes, tears,
or snags

Black or gray
marks on
clothes

Yellow or
brown rust
stains

Lint

Residue or
detergent

For more detailed information for trouble shooting refer to page 40 to 51. 

ERROR DECISION

CAUSE FOR ERROR

BASIS

OCCURRENCE

REMEDY

ERROR

• Water level does not

rise to the set level
in 40 minutes.

• Wash and rinse 

LED blink.

• Water is not

completely drained
in 10 minutes.

• Rinse and spin 

LED blink.

• Laundry unbalance

during spin.

• Wash, Rinse and

Spin LED blink.

• In the second QC
Mode the following
message is displayed.
• All of process LED

blinks.

• LID is opened in the

course of
intermittent spin,
normal spin or
processing
reservation.

• Wash and Spin 

LED blink.

• SIGNAL

continuously ringing.

• BALL PRESSURE

SENSOR is off.

• All water level 

LED blinks.

• AUTO OFF relay is

out of order.

WATER
SUPPLY
& INLET
VALVE.

DRAINAGE

UNBALANCE

OVER
FLOODING
ERROR

DOOR
OPEN

BALL
PRESSURE
SENSOR

AUTO OFF

• Water faucet is closed?
• Water supply is interrupted.

• Inlet V/V is clogged with dirts.
• Connector has bad contact to

the inlet valve.

• Yellow(YL) 2 pin connector has

bad contact to the P.W.B ASM.

• Is the drain hose located

properly?

• Drain hose is folded or clogged

due to freeze or dirts.

• Bad Drain Motor part or  2 pin

connector to the P.W.B ASM has
bad connection.

• Laundry in the INNER TUB is

filled unevenly.

• Washer is tilted.
• Is the CONNECTOR of Ball

pressure sensor disconnected
or badly touched?

• Check INLET valve

• Lid is opened during intermittent

spin or normal spin?

• Lid is opened while processing

reservation?

• Is placed magnetic in Lid-B 

• Connector the BALL

PRESSURE SENSOR  or
BLUE(BL) 3 pin connector to
P.W.B ASM has bad connection.

• BALL PRESSURE SENSOR is bad.

(In the initial state of QC TEST
MODE, the number on the
DISPLAY is less than 63 or
more than 70)

• BLUE(BL) 1pin connector to

P.W.B ASM has bad connection.

• Open water faucet.
• Wait until water supply is

resumed.

• Clean or replace filter.
• Correct the connector contact.

• Same as above.

• Put the hose lower.

• Unclog the drain hose.
• Replace Drain Motor or correct

the connector contact.

• Try to fill laundry uniformly in the

inner tub.

• Adjust the leg.
• Check B.P SENSOR

CONNECTOR or replace B.P
sensor

• Closed the lid.

• Closed the lid.

• Change the Lid-B.

• Correct the connector contact.

• Replace BALL PRESSURE

SENSOR.

• Correct the connector contact.
• Change PWB ASM.

Where, what & how to check?

Result of Check

Possible Cause

How to repair & settle

1. Check whether connection between

the plug and the electrical is poor

2.  Measure voltage of the electrical.

1. Measure resistance between both 

ends of the power supply cord with 
both the plug pins short-circuited.

2. Check whether every connector in 

the bundle of connectors has a 
good connection.

3. Check resistance of every wire to 

find out a open wire.

1. Check resistance with  power relay 

switch turned on

2. Check the secondary voltage of the 

transfomer.

3. Measure resistance to check 

whether the T.P of the motor is 
blown out.

4. Check whether the fuse is open.

If there are no defects in the above, 

it should be defect of the controller.

If supply voltage is 120% higher than
rating the varistar in the controller may
be broken. Check supply voltage.

Poor

Around rating

0V

Less than 1

Male & female
connectors
separated

Less than 0.5

More than 1.0

10~14V

0V

motor is hot

Open

Over 120%

voltage than 
rating check

Defect of the 
electrical

No defect

Defect of household
power supply

No defect

Open circuit of the
power supply cord

Poor connection.

Wire is opened.

No defect

Poor contact

No defect

Coil is open

T.P blown out

Defect of the fuse

Change the electrical.

Call for power supply 

company

Change the power 
supply cord.

Remove the cause to 
give strain and 
reconnect them.

Change the lead wire.

Change the Auto Off 
Switch

Change the

transfomerformer.

Remove cause to 
overload the motor

Change the fuse.
CAUTION
Check the fuse rating
AC100~127V:125V 12A
AC220~240V:250V   6A

Change the controller

if all the electrical parts 
have no defects.

Where, what & how to check?

Result of Check

Possible Cause

How to repair & settle

1. Measure mains voltage at the wall 

outlet

2.  Meaure voltage at the extended 

outlet that the washer is plugged in 
if the extended outlet is used and 
voltage at the electrical outlet

is normal in the above.

1. Measure the secondary voltage of 

the transfomer.

1. Defect of LED.
2. Defect of LED driving circuit.
3. Defect of micom.

Less than 85%
of the rating.

Less than 85%
of the rating

Less than

AC 10V

Low voltage. 

The dia of the lead 
wire is smaller or 
many loads are 
connected at the 
same outlet

Defect of the
transfomer.

Defect of controller.

To explain that it is 
caused by low voltage in 
electric supply and
recommend using a 
transfomer if voltage has
been continuously low.

To use a transfomer 
having a enough
capacity if using 
a transfomer.

Change the controller.

Change the controller.

Where, what & how to check?

Result of Check

Possible Cause

How to repair & settle

1. Measure voltage of the outlet that the 

washer is plugged into during wash and 
spin.

2. Reset symptom happens at specific 

time zone repeatedly.

3. Check whether a transfomerlent

power cut happens.
(Fluorescent lamp is 
transfomeriently blinked.)

Less than 
80% of the rating.

Mains voltage is too
low or size of a lead
wire is too small.

External noise 
inrushed.

Explain that it is caused 
by low voltage in electric 
mains and recommend
using a suitable size of
leads.

Explain it is caused by 
using environment.
(It happens when 
equipment with high 
frequency is used 
around)

Explain it is a problem of 
electric supply 
environment.