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Before servicing ask the customer what the trouble is.
Check the adjustments. (Power supply :220-240V~, Removal of transit bolts etc..)
Check the troubles referring to the troubleshooting.
Decide service steps referring to disassembly instructions.
Then, service and repair.
After servicing, operate the appliance to see whether it works OK or NOT.

7. TROUBLESHOOTING

7-1. BEFORE SVC CHECKING

7-2. LOAD TEST MODE

1 Press and Hold ‘

Option1

’ & ‘

Rinse

’ buttons

and then press ‘

Power

’ button.

2 The washer must be empty and the controls must be in the off state.

3 Press Power with above two buttons pressed and then buzzer will sound.

4 Press the Start/Pause button repeatedly to cycle through the test modes

1
2
3
4
5
6

None 

1 time 

2 times 

3 times 

4 times 

5 times 

6 times 

7 times 

8 times 

9 times 

10 times 

11 times 

12 times 

13 times 

Turns on all lamps and locks the door.

Tumble clockwise.

Low speed Spin.

High speed Spin.

Inlet valve for prewash turns on.

Inlet valve for main wash turns on.

Inlet valve for hot water turns on.

Inlet valve for bleach turns on.

Tumble counterclockwise.

Heater turns on for 3 sec.

Circulation pump turns on.

Drain pump turns on.

Water level Sensor for Steam

Off

rpm (42~50)

rpm (55~65)

rpm (125~155)

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency (25~65)

rpm (42~50)

Water temperature

Water level frequency (25~65)

Water level frequency (25~65)

Water level frequency of TSG (0~255)

-

Number of times the

Start/Pause button is pressed

Check Point

Display Status

7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY 

7-4. HOW TO KNOW TO TEMPERATURE OF EACH THERMISTOR

AT OPERATING CONDITION.

The digits means water level frequency. (10

-1

kHz)

ex) 241 : Water level frequency = 241 x 10

-1

kHz

24.1 kHz

Press the 

Intensive

and 

Option1

button simultaneously.

Press the 

Temp.

and 

Option1

button simultaneously.

Thermistor in tub temperature.

If you press the Start/Pause button in error condition, any error except 

will disappear and the

machine will change into the pause status.
In case of 

, 

, if the error is not resolved within 20 sec., and in case of other errors, 

if the error is not resolved within 4 min., power will be turned off automatically and the error only will be
blinked. But in the case of 

, power will not be turned off.

7-5. ERROR DISPLAY

WATER 

I

NLET

E

RROR

• Not reached to the water level(246) within 8 minutes

after water supplied or not reached to the preset
water level within 25 minutes. 

Page 21

U

NBALANCE

E

RROR

• The appliance is tilted.

• Laundry is gatherd to one side. 

Page 22

WATER 

O

UTLET

E

RROR

• Not fully drained within 10 minutes.

Page 23

OVER

F

LOW

E

RROR

• Water is over flowing (over 8 level).

If "             " is displayed, the drain pump operates

to drain the water automatically.

Page 25

P

RESSURE SENSOR

S/W 

E

RROR

• The sensor pressure switch is out of order.

Page 26

D

OOR OPEN 

E

RROR

• In case of operating the reservation function or the

other function with door opened. Close the door,

then the error display is resolved.

• The door switch is out of order.

Page 27

T

HERMISTOR(HEATING)

E

RROR

• The THERMISTOR is out of order.

Page 28

MOTOR 

L

OCKED

E

RROR

• The connector in the LEAD WIRE ASSEMBLY is 

not connected to the connector of STATOR

ASSEMBLY.

Reconnect or repair the connector.

• The hall sensor is out of order/defective.

Replace the STATOR ASSEMBLY

Page 29

• Water leaks

Page 34

P

OWER 

F

AILURE

• The washer ecperienced a power failure

Page 31

7-6. TROUBLESHOOTING WITH ERROR

Is the water tap closed?

[Note] Environmental safety check list

1. No water tap leakage & freeze.

2. No entanglement of water supply hose.

3. No water shortage.

4. No water supply hose leakage.

5. No the inlet filter clogged.

Check the 

and  open it fully.

When there is water in the tub,
is the water level frequency
over 26.2KHz?

Reconnect or repair the 

.

Or replace the 

.

Replace the 

.

Is the 

connected correctly to 

the 

and the 

?

Or is the 

alright ?

Check the 

and 

(clogged) 

And When you check the water level frequency again, 
if it is over 26.2KHz, you replace 

Replace the 

.

Is the voltage of the inlet valve
connector 230 V AC? 
(Check the all terminal of
INLET VALVE ASSEMBLY
( while the power is on.)

When the washing machine is started, 
is operated the inlet valve?