LG AWD-12312RD Service Manual ▷ View online
ERROR
SYMPTOM CAUSE
8
9
10
• MAIN PWB ASSEMBLY is out of order
Replace the MAIN PWB ASSEMBLY
• Winding in the STATOR ASSEMBLY is short-circuited.
Replace the STATOR ASSEMBLY
• “ ” is dispplayed during a high spin
Replace the LEAD WIRE ASSEMBLY (MOTOR)
• The connector in the LEAD WIRE ASSEMBLY is not connected to
the connnector of STATOR ASSEMBLY
Reconnect or repair the connector
• The hall sensor is out of order/defective.
Replace the STATOR ASSEMBLY
• The Dry Heater is out of order
Replace the Dry Heater
• The Connector of the Dry Heater is not connected properly to the
connector in the Main PWB ASSEMBLY
Reconnect or repair the connector
• The Dry fan motor is out of order
Replace the fan Motor.
CURRENT
ERROR
MOTOR
ERROR
DRY
HEATOR
ERROR
1
6
1
7
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION
8. ERROR DIAGNOSIS AND CHECKLIST
SYMPTOM
GUIDE FOR SERVICE CALL
NO POWER
Water inlet trouble
YES
YES
YES
NO
NO
YES
NO
NO
Is the power plug connected firmly to
120V~ outlet?
Power failure? or Breaker opened?
Visit to check
Is " " displayed?
Is the tap opened?
Is the tap frozen?
Is the water supply shut-off?
Is filter in the inlet valve clogged with
foreign material?
Visit to check
Clean the filter of
inlet valve
inlet valve
1
8
SYMPTOM
• Door does not open
• Error displayed on
the program
• Error displayed on
the program
• DRAIN TROUBLE
GUIDE FOR SERVICE CALL
NO
YES
NO
YES
Started with door opened?
NO
YES
Is the drain pump filter clogged with foreign
material such as pin, coin and etc.?
Is the drain hose frozen with water,
kinked or crushed?
Visit to check
Close the door
Visit to check
Check if the door switch is O K.
Is " " displayed?
Clean up
the filter.
the filter.
.
1
9
SYMPTOM GUIDE FOR SERVICE CALL
Suds overflow from the
appliance.
(In this condition, wash and
spin do not operate
normally)
YES
YES
YES
YES
YES
MAX
max
M
A
X
Detergent
for wash
Fabric
softener
Liquid
Bleach
Is low-sudsing detergent for the drum
washing machine used?
Is the proper amount of detergent used
as recommended?
Reduce the amount of detergent.
Is softener put in the correct compartment of
the drawer?
Is the drawer closed during wash?
Is the cap clogged?
Explain proper use of liquid laundry products.
< Clean the compartment for softener >
Visit to check
LOW-SUDSING
This appliance has the automatic suds sensing function which
operates during high-sudsing for good rinse and preventing
overflow.
operates during high-sudsing for good rinse and preventing
overflow.
When high suds are sensed, suds removing function such as
drain, water input and pause will operate without rotating the
drum.
drain, water input and pause will operate without rotating the
drum.
• Liquid laundry products
do not flow in.
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