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Care and maintenance

Before calling for service, review this list. It may save you both time and expense.
This list includes common occurrences that are not the result of defective
workmanship or materials in this appliance.

Refrigerator control is off.

Refrigerator is in defrost cycle.

Plug at wall outlet is disconnected.

Power outage. Check house lights.

Refrigerator is larger than the previous
one you owned.

Room or outside weather is hot.

Refrigerator has recently been
disconnected for a period of time.

Large amounts of warm or hot food
may have been stored recently.

Doors are opened too frequently or too
long. 

Refrigerator or freezer door may be
slightly open.

Refrigerator control is set too cold.

Refrigerator or freezer gasket is dirty,
worn, cracked, or poorly fitted.

Thermostat is keeping the refrigerator at
a constant temperature.

Set refrigerator control. See setting the
controls. 

This is normal for a fully automatic
defrosting refrigerator. The defrost
cycle occurs periodically.

Make sure plug is tightly pushed into
outlet.

Call local electric company.

This is normal. Larger, more efficient
units run longer in these conditions. 

It is normal for the refrigerator to work
longer under these conditions.

It takes some hours for the refrigerator
to cool down completely.

Warm food will cause the refrigerator to
run longer until the desired temperature
is reached.

Warm air entering the refrigerator
causes it to run longer. Open the door
less often. 

Make sure the refrigerator is level.
Keep food and containers from
blocking door. See problem section.
OPENING/CLOSING of doors. 

Set the refrigerator control to a
warmer setting until the refrigerator
temperature is satisfactory.

Clean or change gasket. Leaks in the
door seal will cause refrigerator to run
longer in order to maintain desired

temperatures.

This is normal. Refrigerator goes on and
off to keep the temperature constant.

Thermostat is keeping the  refrigerator
at a constant temperature.

Freezer control is set too cold

Doors are opened too frequently or too
long.

Door is slightly open. 

Large amounts of warm or hot food
may have been stored recently.

Refrigerator has recently been
disconnected for a period of time.

Refrigerator control is set too warm.

Refrigerator control is set too warm.
Refrigerator control has some effect on
freezer temperature. 

Freezer control is set too warm.

Refrigerator control is set too cold.

Refrigerator control is set too cold.

Meat should be stored at a temperature
just below the freezing point of water (32˚F,
0˚C) for maximum fresh storage time.

This is normal. The refrigerator goes on
and off to keep the temperature constant.

Set the refrigerator control to a colder
setting.

A refrigerator requires some hours to
cool down completely.

Wait until the refrigerator or freezer
has a chance to reach its selected 
temperature.

Warm air enters the refrigerator/ freezer
whenever the door is opened.
Open the door less often.

Set the freezer or refrigerator control to a
colder  setting until the freezer or
refrigerator temperature is satisfactory. 

Set the freezer or refrigerator control to
a colder setting until the freezer or
refrigerator temperature is satisfactory.

It is normal for ice crystals to form due
to the moisture content of meat.

Set the refrigerator control to a
warmer setting

See above solution.

Set the freezer control to a warmer
setting until the freezer temperature is
satisfactory.

Close the door completely.

Care and maintenance

Today’s refrigerators have increased
storage capacity and maintain more
even temperatures.

Refrigerator is touching wall or cabinets.

The weather is hot and humid which
increases the rate of frost buildup
and internal sweating.

Door is slightly open.

Door is opened too often or too long.

Weather is humid.

Door is slightly open,causing cold air
from the inside the refrigerator to meet
warm air from the outside.

Floor is uneven or weak.  
Refrigerator rocks on the floor when it is
moved slightly.

Refrigerator operates at higher pressures
during the start of the ON cycle.

Items placed on the  top of the refrigerator 
are vibrating.

Dishes are vibrating on the shelves in
the refrigerator.

This time, close the door completely.

This is normal in humid weather. 
When humidity is lower, the moisture
should disappear.

See problem section opening/closing of
doors.

Move refrigerator so that it does not
touch the wall or refrigerator.

This is normal.

It is normal for dishes to vibrate slightly.
Move dishes slightly. 
Make sure refrigerator is level and firmly
set on floor.

Be sure floor is level and solid and can
adequately support refrigerator.

Remove items.

It is normal for sound levels to be higher.

This is normal. The sound will level off as
the refrigerator continues to run. 

Open the door less often.

Care and maintenance

Food is touching shelf on top of the
drawer

Track that drawer slides on is dirty.

Ice storage bin is empty.

Freezer temperature is set too warm.

Household water line valve is not open.

Refrigerator or freezer door is not 

closed.

Refrigerator is not level. It rocks on the
floor when it is moved slightly.

Floor is uneven or weak. 
Refrigerator rocks on the floor when it
is moved slightly. 

Refrigerator is touching wall or cabinets.

Interior needs to be cleaned.

Food with strong odor is in the refrigerator.

Some containers and wrapping materials
produce odors.

Food package is keeping door open.

Door was closed too hard, causing other
door to open slightly.

Be sure both doors are closed.

Open household water line valve and
allow sufficient time for ice to be made.
When ice is made, dispenser should
operate.

Turn the freezer control to a higher
setting so that ice cubes will be made.
When the first supply of ice is made,
the dispenser should operate.

Clean drawer and track.

Be sure floor is level and can adequately
support refrigerator. 
Contact carpenter to correct sagging or
sloping floor. 

Move refrigerator..

Keep less food in drawer.

Adjust the height adjusting screw.

Use a different container or brand of
wrapping materials.

Move packages that keep door from
closing.

Close both doors gently.

Cover food completely.

Clean interior with sponge,warm water
and baking soda.

When the first supply of ice is dropped
into the bin, the dispenser should operate.

Care and maintenance