Sony XBR-65X900B Service Manual ▷ View online
XBR-65X900B 1
SWITCH
UNIT
POWER SUPPLY
(G7B BOARD)
K BOARD
T CON
LD BOARD
SMART CORE
MAIN BOARD
(BAXF BOARD)
TUNER BOARD
(TUS BOARD)
XBR-65X900B
SMART CORE BLOCK
HSC2 BOARD
WIRELESS
LAN CARD
BT MODULE
BOARD LAYOUT
SECTION 1 - SPECIFICATIONS AND LAYOUTS
XBR-65X900B 2
SECTION 1 - SPECIFICATIONS AND LAYOUTS
WIRE DRESSING
XBR-65X900B
SMART CORE BLOCK
XBR-65X900B 3
DIAGNOSING THE ERROR
Before servicing the Television:
1. Verify the TV has the symptom the customer indicated.
2. Check to see if the latest Software is installed.
a. If not, install the latest version.
3. Determine the replacement part required.
VIEWING THE SELF CHECK DIAGNOSIS HISTORY
When an error is detected, the Self Check screen records the number of
times the error occurred. This is helpful in confirming past occurrences of
an error and for determining if an error is intermittent when the customer is
not sure what is causing the television to shut down. If the screen displays
a “0”, no error has occurred.
an error and for determining if an error is intermittent when the customer is
not sure what is causing the television to shut down. If the screen displays
a “0”, no error has occurred.
1. Press
POWER
to turn on the TV and then turn it off again.
2. Press the following buttons on the
Remote Commander within 1
second of each other:
DISPLAY
Channel
5
Volume
-
Power
I/0
NOTE:
This differs from accessing Service Adjustments Mode (Volume +).
SECTION 2 - TROUBLESHOOTING
Self Diagnosis
Supported model
SELF CHECK
000 RESERVED
--------------------- --------------------- --------------------- 00
000 RESERVED
--------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT
--------------------- --------------------- --------------------- 00
003 AUD_PROT
--------------------- --------------------- --------------------- 00
003 HDMI_EQ
--------------------- --------------------- --------------------- 00
003 TU_DEMOD
--------------------- --------------------- --------------------- 00
004 VLED
--------------------- --------------------- --------------------- 00
004 LD_ERR
--------------------- --------------------- --------------------- 00
005 HFR_ERR
--------------------- --------------------- --------------------- 00
005 TCON_ERR
120123132522 120123113645 --------------------- 02
005 P_ID-ERR
--------------------- --------------------- --------------------- 00
006 BACKLITE
--------------------- --------------------- --------------------- 00
007 TEMP_ERR
--------------------- --------------------- --------------------- 00
007 FAN_ERR
--------------------- --------------------- --------------------- 00
010 EMITTER
--------------------- --------------------- --------------------- 00
101 VPC_WDT
--------------------- --------------------- --------------------- 00
102 MEPS_WDT
--------------------- --------------------- --------------------- 00
103 HOST_WDT
--------------------- --------------------- --------------------- 00
104 STBY_WDT
--------------------- --------------------- --------------------- 00
00345 000333 06789
Total operation time by hour (MAX:65535)
Boot count (MAX:65535)
Panel operation time by hour (MAX:65535)
Total operation time by hour (MAX:65535)
Boot count (MAX:65535)
Panel operation time by hour (MAX:65535)
StandBy LED
Blink Count
Diagnosis
Item
Date and Time Display*
Error Count
(00-99)
*Format of Error History = YYMMDDhhmmss example 120123132522= Jan 23, 2012 13:25:22 (1:25:22PM)
NOTE: date and time must be set for this to work
SAMPLE SELF CHECK DIAGNOSIS PAGE
XBR-65X900B 4
SECTION 2 - TROUBLESHOOTING
TRIAGE CHART
Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location.
1. Confirm the symptom from the customer.
Red Dot: (Primary) Most likely defective part.
2. Select that symptom from the chart.
Blue Triangle: (Secondary) Possible defective part.
3. Bring the primary component listed for that symptom.
5. Chart Color Code.
No
Power
Remote
Audio Skype
Smart
Core
2X 3X 4X 5X 6X 7X 8X 9X
No White
Power
LED
Steady
lines or
dots
No Video
One of
Inputs
No Video
All Inputs
No Remote
Wireless
can't
connect
Bluetooth
can't
connect
No
Audio
No LED
(IR RC)
MAIN BOARD
▲
▲ ▲
▲
▲
▲
▲
▲
▲
▲
▲
TUNER BOARD
▲
▲
▲
▲
▲
K BOARD
▲
POWER SUPPLY
▲
▲
H BOARD
SPEAKER
▲
CAMERA MODULE
▲
▲
▲
▲
▲
▲
▲
▲
▲
▲
▲
▲
MIC MODULE
WIFI
Problem
POWER
POWER
AUDIO
LOCAL I2C
4K
UNIQUE
(ROGUE/
SCORPIO
4K FRC)
LD
TCON
BACK-
LIGHT
TEMP
SOFT-
WARE
4. Follow the associated flowcharts in the Training Manual to isolate the board.
Board Reference
Symptoms - Shutdown. Power LED blinking
red diagnostics sequences
Video
Network
*NOTE: REFER TO LCD PANELS SERVICE MANUAL IN REFERENCE LIBRARY DATABASE
FOR CORRECT REPLACEMENT PARTS BASED ON SERIAL NUMBER.
Can’t
work
BT MODULE
LD BOARD
LVDS FFC
TCON
LCD PANEL
To access the most recent version of the Triage documents for the models listed in this manual, login into the Sony Authorized Service Portal
at
http://www.sony.com/asp
.
Click on the first or last page to see other XBR-65X900B service manuals if exist.