DOWNLOAD Sony KV-PF21DK7 Service Manual ↓ Size: 2.02 MB | Pages: 54 in PDF or view online for FREE

Model
KV-PF21DK7
Pages
54
Size
2.02 MB
Type
PDF
Document
Service Manual
Brand
Device
TV
File
kv-pf21dk7.pdf
Date

Sony KV-PF21DK7 Service Manual ▷ View online

 17 
KV
-PF21N70/PF51P40/PF21P70/PF21Q40
RM-915
RM-952
RM-952
RM-952
KV
-PF21Q70/PF21M70/PF21DK7
RM-952
RM-952
RM-952
20
Additional Information
C
• Snowy
• Distorted
• Noisy/
picture
picture
distorted
sound
Wall antenna
terminal
UHF
VHF
Booster
VCR
Check the antenna direction.
Incorrect antenna direction may cause:
Check the antenna
type.
Wrong type of antenna
may cause:
• No picture
• Snowy picture
Check connection
on the wall
antenna terminal.
Loose connection may
cause:
• Snowy picture
• Distorted sound
Check if you need
booster to increase
signal level.
Too strong signal level
may cause:
• Distorted picture
• Noisy sound
Troubleshooting Shortcuts
(KV-PF51P40 only)
For better viewing, please check the following connections.
Antenna connection
21
Additional Information
P166 SECTEXT   166   FR1  MAR   03:59:09
Fom Singapore
To PARIS
To OSAKA
To ROMA
To SYDNEY
Day   Dep/Arr       Flight    Alrcraft
1.6   220/0588     SQ28       747
   2   2130/1225   PA115      L15 
   3   2115/1330   SQ26       747
2.7   2130/0745   SQ24       747
   4   2300/0915   AZ487     747
2.5   1000/1715   SQ6         747
4.6   0930/2015   CX522     L10 
   1   2210/0610   SQ21A    747 
   2   2100/0835   SQ21A    747
Check connection
on the VCR and on
the TV.
Loose connection may
cause:
• Snowy picture
• Distorted sound
• No picture
For more information, please see
“Troubleshooting” on page 22, 23 and
24 or consult your dealer for
guidance.
Check connection on
the AC socket.
Loose connection may cause:
• no power
• no picture with no sound
AC Connection
Connection
to TV
• Double image
Missing
picture
Teletext
characters
(KV-PF21P41 only)
 18 
KV
-PF21N70/PF51P40/PF21P70/PF21Q40
RM-915
RM-952
RM-952
RM-952
KV
-PF21Q70/PF21M70/PF21DK7
RM-952
RM-952
RM-952
18
Additional Information
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
Troubleshooting (except KV-PF21DK7/PF51P40)
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Possible cause
Symptom
Solutions
• Check the antenna cable and connection
on the TV, VCR and on the wall. (page 4)
• Press SELECT until “MANUAL
PROGRAM” appears on the screen then
preset the channel again. (page 9)
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is
in use.
• If the sound of all the channels are
noisy, check the TV system (TV SYS)
setting (page 10), then press AUTO
PROGR to preset the channels again
(page 8).
• If the sound of some channels are noisy,
select the channel, then select the
appropriate TV system (TV SYS).
(page 10)
• Check the power cord, antenna and the
VCR connections.
• Press u (power).
• Press U (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
• Connection is loose or the
cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction is
inappropriate.
• Signal transmission is low.
• Broadcast signals are too
strong.
• The TV system setting or
channel presetting is
inappropriate or
incomplete.
• The power cord, antenna
or VCR is not connected.
• The TV is not turned on.
18
Additional Information
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
Troubleshooting (KV-PF21DK7 only)
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Possible cause
Symptom
Solutions
• Check the antenna cable and connection
on the TV, VCR and on the wall. (page 4)
• Press SELECT until “MANUAL
PROGRAM” appears on the screen then
preset the channel again. (page 9)
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is
in use.
• If the sound of some channels are noisy,
select the channel, then select the
appropriate TV system (TV SYS).
(page 10)
• Check the power cord, antenna and the
VCR connections.
• Press u (power).
• Press U (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
• Connection is loose or the
cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction is
inappropriate.
• Signal transmission is low.
• Broadcast signals are too
strong.
• The TV system setting is
inappropriate.
• The power cord, antenna
or VCR is not connected.
• The TV is not turned on.
 19 
KV
-PF21N70/PF51P40/PF21P70/PF21Q40
RM-915
RM-952
RM-952
RM-952
KV
-PF21Q70/PF21M70/PF21DK7
RM-952
RM-952
RM-952
22
Additional Information
Snowy picture
Noisy sound
Distorted picture
Noisy sound
No picture
No sound
Troubleshooting (KV-PF51P40)
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Possible cause
Symptom
Solutions
• Check the antenna cable and connection
on the TV, VCR and on the wall. (page 4)
• Press SELECT until “MANUAL
PROGRAM” appears on the screen then
preset the channel again. (page 9)
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is
in use.
• Check the power cord, antenna and the
VCR connections.
• Press u (power).
• Press U (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
• Connection is loose or the
cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction is
inappropriate.
• Signal transmission is low.
• Broadcast signals are too
strong.
• The power cord, antenna
or VCR is not connected.
• The TV is not turned on.
19
Additional Information
Possible cause
Symptom
Solutions
continued
Good picture
No sound
Dotted lines or stripes
Double images or
“ghosts”
N
o
 color
Abnormal color patches
• Press ¸ + to increase the volume level.
• Press ¤ to cancel the muting.
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
(page 10)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Press SELECT until “COLOR” appears
on the screen, then press + or – to adjust
the color level. (page 15)
• Press SELECT until “COL SYS ” appears
on the screen, then check the color
system setting (usually set this to
“AUTO”). (page 9).
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other
electrical equipment away from the TV.
Do not move the TV while the TV is
turned on. Press U  (main power) on
the TV to turn off the TV for about five
minutes, then turn it on again.
• The volume level is too low.
• The sound is muted.
• There is local interference
from cars, neon signs, hair
dryers, power generators,
etc.
• Broadcast signals are
reflected by nearby
mountains or buildings.
• The antenna direction is
inappropriate.
• Use of a booster is
inappropriate.
• The color level setting is
too low.
• The color system setting is
inappropriate.
• The antenna direction is
inappropriate.
• The magnetic disturbance
from external speakers or
other equipment, or the
direction of the earth’s
magnetic field may affect
the TV.
 20 
KV
-PF21N70/PF51P40/PF21P70/PF21Q40
RM-915
RM-952
RM-952
RM-952
KV
-PF21Q70/PF21M70/PF21DK7
RM-952
RM-952
RM-952
20
Additional Information
Lines moving across the
TV screen.
The 
u
 indicator on your
TV flashes red a number
of times between
3-second intervals.
TV cabinet creaks.
A “boom” sound is heard
when the TV is turned on.
Troubleshooting (continued)
Possible cause
Symptom
Solutions
• Use the fine tuning (FINE) function.
(page 10)
• Contact your nearest Sony service
center. (page 17)
• There is interference from
external sources, e.g.,
heavy machineries, nearby
broadcast station.
• Your TV may need service.
• Changes in room
temperature sometimes
make the TV cabinet
expand or contract,
making a noise. This does
not indicate a malfunction.
• The TV’s demagnetizing
function is working. This
does not indicate a
malfunction.
24
Additional Information
“100” appears on the top
of the screen and there is
no Teletext display.
(not used this models)
Teletext display is
incomplete
(snowy picture or double
images).
(not used this models)
Lines moving across the
TV screen.
The 
u
 indicator on your
TV flashes red a number
of times between
3-second intervals.
TV cabinet creaks.
A “boom” sound is heard
when the TV is turned on.
Possible cause
Symptom
Solutions
––
• Check the antenna cable and connection
on the TV, VCR, and at the wall. (page 4)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Use the fine tuning (FINE) function.
(page 10)
• Use the fine tuning (FINE) function.
(page 10)
• Contact your nearest Sony service
center. (page 19)
• The channel carries no
Teletext broadcast.
• Connection is loose or the
cable is damaged.
• The antenna direction is
inappropriate.
• Signal transmission is too
low.
• There is interference from
external sources, e.g.,
heavy machineries, nearby
broadcast station.
• Your TV may need service.
• Changes in room
temperature sometimes
make the TV cabinet
expand or contract,
making a noise. This does
not indicate a malfunction.
• The TV’s demagnetizing
function is working. This
does not indicate a
malfunction.
Troubleshooting (continued) (KV-PF51P40)
Page of 54
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