Sony KV-HW21M80 Service Manual ▷ View online
24
Additional Information
Sony KV-HW21M80J Group A20 (
GB,
FR, PR, AR)_4-099-165-11 (1)
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
Possible cause
Symptom
Solutions
x
Troubleshooting
If you find any problem while viewing your TV, please check the following
guide. If any problem persists, contact your Sony dealer.
guide. If any problem persists, contact your Sony dealer.
Page
22
–
20
–
–
20
22
9
8
• Check the antenna cable and connection
on the TV, VCR and at the wall.
• Check the antenna setup.
Contact a Sony dealer for advice.
• Display the “Channel Setup” menu and
select “Manual Program” to preset the
channel again.
channel again.
• Try using a booster.
• Turn off or disconnect the booster if it is in
use.
• Display the “Channel Setup” menu and
select the appropriate “TV System”.
• Check the power cord, antenna and VCR
connections.
• Press
?/1
(power).
• Press ! (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
turn it on again.
• The connection is loose
or the cable is
damaged.
damaged.
• The antenna setup is
inappropriate.
• Channel presetting is
inappropriate or
incomplete.
incomplete.
• Signal transmission is
low.
• Broadcast signals are
too strong.
• The TV system setting
is inappropriate.
• The power cord,
antenna or VCR is not
connected.
connected.
• The TV is not turned
on.
Troubleshooting guide
01GB08ADV-MIX.p65
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25
Additional Information
Sony KV-HW21M80J Group A20 (
GB,
FR, PR, AR)_4-099-165-11 (1)
Good picture
No sound
No sound or
inappropriate
sound
inappropriate
sound
Dotted lines or
stripes
stripes
Double images or
“ghosts”
“ghosts”
No color
Possible cause
Symptom
Solutions
Page
• The volume level is too
low.
• The sound is muted.
• The Portable Audio
Mode is functioning.
• There is local
interference from cars,
neon signs, hair dryers,
power generators, etc.
neon signs, hair dryers,
power generators, etc.
• Broadcast signals are
reflected by nearby
mountains or
buildings.
mountains or
buildings.
• The antenna setup is
inappropriate.
• Use of a booster is
inappropriate.
• The color level setting
is too low.
• The color system
setting is
inappropriate.
inappropriate.
• The antenna setup is
inappropriate.
• Press 2 + to increase the volume level.
• Press
to cancel the muting.
• Display the “Setup” menu and set the
“Portable Audio Mode” to “Off”.
• Do not use a hair dryer or other
equipment near the TV.
• Check the antenna setup. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (“Fine”) function.
• Check the antenna setup. Contact a Sony
dealer for advice.
• Turn off or disconnect the booster if it is in
use.
• Display the “Picture” menu and select
“Personal” of “Mode”, then adjust the
“Color” level in “Picture Adjustment”.
“Color” level in “Picture Adjustment”.
• Display the “Setup” menu and check the
“Color System” setting (usually set this to
“Auto”).
“Auto”).
• Check the antenna setup. Contact a Sony
dealer for advice.
9
9
21
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15
21
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continue
01GB08ADV-MIX.p65
27/8/03, 2:26 PM
25
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27
Additional Information
Sony KV-HW21M80J Group A20 (
GB,
FR, PR, AR)_4-099-165-11 (1)
Power requirements
Power consumption (W)
Television system
Color system
Channel coverage
B/G
I
D/K
M
8
(Antenna)
Audio output (Speaker)
Number of terminal
(Video)
(Audio)
(Component
Video)
i
(Headphone)
Picture tube
Tube size (cm)
Screen size (cm)
Dimensions (w/h/d, mm)
Mass (kg)
x
Specifications
Design and specifications are subject to change without notice.
Note
110-240 V AC, 50/60 Hz
Indicated on the rear of the TV
B/G, I, D/K, M
PAL, PAL 60, SECAM, NTSC3.58, NTSC4.43
VHF : E2 to E12
UHF : E21 to E69
CATV : S01 to S03, S1 to S41
UHF : E21 to E69
CATV : S01 to S03, S1 to S41
UHF : B21 to B68
CATV : S01 to S03, S1 to S41
CATV : S01 to S03, S1 to S41
VHF : C1 to C12, R1 to R12
UHF : C13 to C57, R21 to R60
CATV : S01 to S03, S1 to S41, Z1 to Z39
UHF : C13 to C57, R21 to R60
CATV : S01 to S03, S1 to S41, Z1 to Z39
VHF : A2 to A13
UHF : A14 to A79
CATV : A-8 to A-2, A to W+4, W+6 to W+84
UHF : A14 to A79
CATV : A-8 to A-2, A to W+4, W+6 to W+84
75-ohm external terminal
5 W + 5 W
Input: 2 Output: 1
Phono jacks; 1 Vp-p, 75 ohms
Input: 2
Output: 1
Phono jacks; 500 mVrms
Input: 1
Phono jacks;
Y: 1 Vp-p, 75 ohms,
sync negative
C
Y: 1 Vp-p, 75 ohms,
sync negative
C
B
: 0.7 Vp-p, 75 ohms
C
R
: 0.7 Vp-p, 75 ohms
Audio: 500 mVrms
Output: 1
Stereo minijack
21 in.
54
Measured diagonally
51
Measured diagonally
630
× 460 × 492
25
Sony Corporation
KV-HW21M80J
01GB08ADV-MIX.p65
27/8/03, 2:26 PM
27
Black
27
Additional Information
Sony KV-HW21M80J Group A20 (
GB,
FR, PR, AR)_4-099-165-11 (1)
Power requirements
Power consumption (W)
Television system
Color system
Channel coverage
B/G
I
D/K
M
8
(Antenna)
Audio output (Speaker)
Number of terminal
(Video)
(Audio)
(Component
Video)
i
(Headphone)
Picture tube
Tube size (cm)
Screen size (cm)
Dimensions (w/h/d, mm)
Mass (kg)
x
Specifications
Design and specifications are subject to change without notice.
Note
110-240 V AC, 50/60 Hz
Indicated on the rear of the TV
B/G, I, D/K, M
PAL, PAL 60, SECAM, NTSC3.58, NTSC4.43
VHF : E2 to E12
UHF : E21 to E69
CATV : S01 to S03, S1 to S41
UHF : E21 to E69
CATV : S01 to S03, S1 to S41
UHF : B21 to B68
CATV : S01 to S03, S1 to S41
CATV : S01 to S03, S1 to S41
VHF : C1 to C12, R1 to R12
UHF : C13 to C57, R21 to R60
CATV : S01 to S03, S1 to S41, Z1 to Z39
UHF : C13 to C57, R21 to R60
CATV : S01 to S03, S1 to S41, Z1 to Z39
VHF : A2 to A13
UHF : A14 to A79
CATV : A-8 to A-2, A to W+4, W+6 to W+84
UHF : A14 to A79
CATV : A-8 to A-2, A to W+4, W+6 to W+84
75-ohm external terminal
5 W + 5 W
Input: 2 Output: 1
Phono jacks; 1 Vp-p, 75 ohms
Input: 2
Output: 1
Phono jacks; 500 mVrms
Input: 1
Phono jacks;
Y: 1 Vp-p, 75 ohms,
sync negative
C
Y: 1 Vp-p, 75 ohms,
sync negative
C
B
: 0.7 Vp-p, 75 ohms
C
R
: 0.7 Vp-p, 75 ohms
Audio: 500 mVrms
Output: 1
Stereo minijack
21 in.
54
Measured diagonally
51
Measured diagonally
630
× 460 × 492
25
Sony Corporation
KV-HW21M80J
01GB08ADV-MIX.p65
27/8/03, 2:26 PM
27
Black