Sony KV-34FV310 (serv.man2) Service Manual ▷ View online
40
Operating Instructions
Remote Control
Programming The Remote Control
Problem
Possible Remedies
I cannot operate the
remote control
remote control
❏
Press TV (FUNCTION) when operating your TV.
❏
Check the orientation of the batteries.
❏
Batteries could be weak. Replace them (page 2).
❏
Move the TV three to four feet away from fluorescent lights.
I cannot change
channels with the
remote control
channels with the
remote control
❏
Make sure you have not inadvertently switched your TV from the
channel 3 or 4 setting if you are using another device to change
channels.
channel 3 or 4 setting if you are using another device to change
channels.
❏
If you are using another device to control channels, be sure that
you have pressed the FUNCTION button for that device. For
example, if you are using your VCR to control channels, be sure to
press the VCR/DVD FUNCTION button (page 4).
you have pressed the FUNCTION button for that device. For
example, if you are using your VCR to control channels, be sure to
press the VCR/DVD FUNCTION button (page 4).
I lost the remote
control
control
❏
You can use the front panel controls to access your menus, change
channels, adjust the volume, or change video inputs (page 2).
Contact your nearest Sony Dealer to order a replacement, please
call our Sony Direct Accessory and Part Center at 1-800-488-7669
(U.S. residents only).
channels, adjust the volume, or change video inputs (page 2).
Contact your nearest Sony Dealer to order a replacement, please
call our Sony Direct Accessory and Part Center at 1-800-488-7669
(U.S. residents only).
Problem
Possible Remedies
More than one code
is listed
is listed
❏
Try entering them one by one until you come to the correct code
for your component.
for your component.
I entered the wrong
code number
code number
❏
If you enter a new code number, the code number you previously
entered at that setting is erased.
entered at that setting is erased.
I cannot operate a
component with the
remote control
component with the
remote control
❏
Use the component's own remote control.
When I changed the
batteries, the code
numbers changed
back to the factory
settings
batteries, the code
numbers changed
back to the factory
settings
❏
You must reprogram the remote control.
01US01COV-BR2.book Page 40 Thursday, May 29, 2003 8:49 AM
Other Information
41
Video
Audio
Problem
Possible Remedies
No picture, no
sound
sound
❏
Make sure the power cord is plugged in.
❏
If a red light is flashing on the front of your TV for more than a
few minutes, disconnect and reconnect the power cord. If the
problem continues, call your local service center.
few minutes, disconnect and reconnect the power cord. If the
problem continues, call your local service center.
❏
Check the TV/VIDEO setting: when watching TV, set it to TV;
when watching video equipment, set it to VIDEO 1, 2, 3, 4 or 5
(page 4).
when watching video equipment, set it to VIDEO 1, 2, 3, 4 or 5
(page 4).
❏
Make sure you have inserted the batteries correctly into the
remote control (page 2).
remote control (page 2).
❏
Try another channel to rule out station trouble.
Poor or no picture,
good sound
good sound
❏
Adjust the Picture setting in the Video menu (page 30).
❏
Adjust the Brightness setting in the Video menu (page 30).
❏
Check the antenna and/or cable connections (page 11).
No color
❏
Adjust the Color setting in the Video menu (page 30).
Only snow appears
on the screen
on the screen
❏
Check the Cable setting in the Channel menu (page 33).
❏
Check the antenna and/or cable connections (page 11).
❏
Make sure the channel selected is currently broadcasting.
Dotted lines or
stripes
stripes
❏
Adjust the antenna.
❏
Move the TV away from other electronic equipment. Some
electronic equipment creates electrical noise, which can interfere
with TV reception.
electronic equipment creates electrical noise, which can interfere
with TV reception.
Double images or
ghosts
ghosts
❏
Check your outdoor antenna or call your cable service.
Problem
Possible Remedies
Good picture, no
sound
sound
❏
Press
so that Muting disappears from the screen (page 3).
❏
Check your Audio settings. Your TV may be set to Auto SAP in
the MTS feature (page 31).
the MTS feature (page 31).
❏
Make sure the speaker option is set to On in the Audio Menu.
❏
Press
to adjust your TV's volume.
01US01COV-BR2.book Page 41 Thursday, May 29, 2003 8:49 AM
42
Operating Instructions
Channels
Picture in Picture (PIP)
Problem
Possible Remedies
I cannot receive
higher number
channels (UHF) when
using an antenna
higher number
channels (UHF) when
using an antenna
❏
Make sure Cable is set to Off in the Channel menu (page 33).
❏
Perform Auto Program to add channels that are not presently in
the memory (page 23).
the memory (page 23).
Cable stations don’t
seem to work
seem to work
❏
Make sure Cable is set to On in the Channel menu (page 33).
❏
Perform Auto Program to add channels that are not presently in
the memory (page 23).
the memory (page 23).
I cannot get anything
but TV
but TV
❏
Be sure that you did not set the video in the Setup menu (page 37)
to skip your video inputs. If a video input has been set to Skip, it
will be skipped when you press the TV/Video buttons for either
the main or PIP pictures.
to skip your video inputs. If a video input has been set to Skip, it
will be skipped when you press the TV/Video buttons for either
the main or PIP pictures.
Problem
Possible Remedies
The remote control
doesn’t work in PIP
mode
doesn’t work in PIP
mode
❏
Press the TV FUNCTION button. You may have inadvertently
pressed the VCR/DVD FUNCTION button, which changes the
PIP buttons to VCR mode (page 26).
pressed the VCR/DVD FUNCTION button, which changes the
PIP buttons to VCR mode (page 26).
There is no window
picture or it is just
static
picture or it is just
static
❏
Be sure your PIP window picture is set to a video source/channel
that has a program airing.
that has a program airing.
❏
You may be tuned to a video input with nothing connected to it.
Try cycling through your video inputs using the yellow PIP TV/
VIDEO button with the red dot (page 26).
Try cycling through your video inputs using the yellow PIP TV/
VIDEO button with the red dot (page 26).
I get the same
program in the
window picture as in
the main picture
program in the
window picture as in
the main picture
❏
Both may be set to the same channel. Try changing channels in
either the main picture or the window picture (page 26).
either the main picture or the window picture (page 26).
❏
Your TV may be set up to select all your channels through a cable
box. The cable box will only unscramble one signal at a time, so
you cannot use the PIP feature. If possible, run a direct cable to the
VHF/UHF jack on your TV. This will only work if your cable
system provides an unscrambled signal (page 13).
box. The cable box will only unscramble one signal at a time, so
you cannot use the PIP feature. If possible, run a direct cable to the
VHF/UHF jack on your TV. This will only work if your cable
system provides an unscrambled signal (page 13).
I cannot see VIDEO
4-5 (Y,
4-5 (Y,
P
B
, P
R
) in PIP
❏
Connected equipment in VIDEO 4-5 (Y, P
B
, P
R
) is not visible in PIP.
01US01COV-BR2.book Page 42 Thursday, May 29, 2003 8:49 AM
Other Information
43
Specifications
Design and specifications are subject to change without notice.
Television system
PAL-M/PAL-N/NTSC
Channel coverage
VHF: 2-13/UHF: 14-69/CATV: 1-125
Antenna
75-ohm external antenna terminal for VHF/UHF
Picture tube
FD Trinitron
®
tube
Power requirements
120-220V, 50/60 Hz
Supplied accessories
Size AA (R6) batteries (2)
Remote Control RM-Y181 (1)
Remote Control RM-Y181 (1)
Inputs/outputs
Optional accessories
TV Stand: SU-32F1 for KV-34FV310
SU-36F1 for KV-38FV310
PR, 2 audio
PR, 2 audio
KV-34FV310
Screen size
Visible screen size: 803 mm (32 inches) measured diagonally
Actual screen size: 863.6 mm (34 inches) measured diagonally
Actual screen size: 863.6 mm (34 inches) measured diagonally
Speaker output
7.5 W x 2, 15 W subwoofer
Power consumption
235 W in use 1 W in standby
Dimensions (W/H/D)
898 x 682 x 584 mm (35
3
/
8
x 26
7
/
8
x 23 inches)
Mass
79.1 kg (174.4 lbs)
KV-38FV310
Screen size
Visible screen size: 911mm (36 inches) measured diagonally
Actual screen size: 965.2 mm (38 inches) measured diagonally
Actual screen size: 965.2 mm (38 inches) measured diagonally
Speaker output
7.5 W x 2, 15 W subwoofer
Power consumption
235 W in use 1 W in standby
Dimensions (W/H/D)
1020 x 760 x 640 mm (40
1
/
4
x 30 x 25
1
/
4
inches)
Mass
103.4 kg (228 lbs)
Inputs
1 video, 1 audio (front)
Outputs
2 video, 2 audio (rear)
1 AUDIO OUT
2 S VIDEO (1 front, 1 rear)
1 MONITOR OUT
2 RF
2 Y, PB, PR, 2 audio
2 Y, PB, PR, 2 audio
01US07ADD-BR.fm Page 43 Monday, June 9, 2003 11:10 AM
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