Sony KV-32HQ150B Service Manual ▷ View online
- 9 -
Error diagnostics are used to diagnose if parts of the chassis are faulty. Some errors can be safety critical. In this case the TV set is put into
standby.
standby.
An error is communicated by:
•
Flashing the LED red at the front of the TV
•
Via the error monitor service menu
•
Via the Customer Service Menu (CSM)
•
Via an external error reader connected to the service connector
The most important errors are signalled via this method.
This is also the only way that safety critical errors can be communicated since the TV will be in standby.
This is also the only way that safety critical errors can be communicated since the TV will be in standby.
The LED sequence below is an example of Error Code 3. An error is determined by the number of short red flashes of the LED in between a
longer solid green LED indication.
longer solid green LED indication.
1. LED Errors
AE-7A SELF DIAGNOSTIC SOFTWARE
0.3 s
0.3 s
3 s
Start sequence
Start sequence
The following table displays the supported error codes.
D
E
L
R
O
R
R
E
E
D
O
C
N
O
I
T
P
I
R
C
S
E
D
R
O
R
R
E
Y
T
I
R
O
I
R
P
1
0
e
g
d
e
l
w
o
n
k
c
a
S
C
R
I
S
r
o
f
d
e
s
u
y
d
a
e
r
l
a
s
i
t
i
s
a
n
o
i
t
a
c
i
f
i
t
o
n
r
o
r
r
e
r
o
f
d
e
s
u
t
o
N
t
s
e
h
g
i
H
2
0
)
n
o
i
t
c
e
t
o
r
P
t
n
e
r
r
u
C
r
e
v
O
(
P
C
O
3
0
)
n
o
i
t
c
e
t
o
r
P
e
g
a
t
l
o
V
r
e
v
O
(
P
V
O
4
0
n
o
i
t
c
e
t
o
r
P
l
a
c
i
t
r
e
V
5
0
)
e
d
o
M
n
o
i
t
c
u
d
o
r
P
n
i
d
e
l
b
a
s
i
d
,
s
0
3
r
e
t
f
a
s
t
r
a
t
s
k
c
e
h
c
(
B
K
A
e
l
b
a
t
s
n
U
6
0
n
o
i
t
c
e
t
o
r
P
l
a
t
n
o
z
i
r
o
H
7
0
)
n
o
i
t
c
e
t
o
r
P
r
e
k
a
e
p
S
(
P
U
A
8
0
r
o
r
r
E
0
s
u
B
r
e
p
i
V
C
2
I
9
0
r
o
r
r
E
1
s
u
B
r
e
p
i
V
C
2
I
0
1
r
o
r
r
E
0
s
u
B
2
M
C
2
I
1
1
r
o
r
r
E
1
s
u
B
2
M
C
2
I
2
1
r
o
r
r
E
M
V
N
2
M
3
1
r
o
r
r
E
M
V
N
r
e
p
i
V
4
1
r
o
r
r
E
y
r
o
m
e
M
h
s
a
l
F
r
e
p
i
V
5
1
r
o
r
r
E
d
r
a
o
B
N
6
1
r
o
r
r
E
d
r
a
o
B
A
7
1
r
o
r
r
E
d
r
a
o
B
B
8
1
r
o
r
r
E
d
r
a
o
B
J
9
1
)
e
c
a
f
r
e
t
n
I
n
o
m
m
o
C
-
9
9
0
2
D
X
C
(
r
o
r
r
E
d
r
a
o
B
1
A
0
2
)
0
7
1
2
A
X
C
(
d
n
e
k
c
a
B
1
2
)
3
6
1
2
A
X
C
(
r
e
d
o
c
e
D
r
u
o
l
o
C
e
u
g
o
l
a
n
A
2
2
)
8
1
1
7
A
A
S
(
r
e
d
o
c
e
D
r
u
o
l
o
C
l
a
t
i
g
i
D
n
i
a
M
3
2
)
G
1
1
4
3
P
S
M
(
r
o
s
s
e
c
o
r
P
d
n
u
o
S
t
s
e
w
o
L
LED code 1 has the highest priority.
Errors found corresponding to LED error codes 2-4 will put the TV into standby under all conditions.
However, an error corresponding to LED error code 5 (Unstable AKB) will only put the TV into standby in service mode – the LED will flash
in production mode without the TV going into standby.
However, an error corresponding to LED error code 5 (Unstable AKB) will only put the TV into standby in service mode – the LED will flash
in production mode without the TV going into standby.
- 10 -
2. Error Monitor Menu
The error monitor is displayed by:
•
Entering TT command TT99, or
•
Executing the following key sequence when the TV set is in standby:
(DISPLAY
ON SCREEN)
ON SCREEN)
+
5
(DIGIT 5)
-
(VOLUME -)
(TV)
i
The error monitor displays the following information:
•
The last 5 errors that are stored in flash
•
The current error
•
The operating time of the TV set
Error detection can also be enabled or disabled from this menu.
E r r o r M o n i t o r
E r r o r D e t e c t i o n
O n
E r r o r 1
N o E r r o r
E r r o r 2
N o E r r o r
E r r o r 3
N o E r r o r
E r r o r 4
N o E r r o r
E r r o r 5
N o E r r o r
O p e r a t i n g T i m e
H o u r s
:
0 0 0 0 1 3
M i n s :
3 0
Up: Down: Back: Edit: Page 1/1
- 11 -
3. Error Reader Display
If no menu can be shown, the Error Reader can display the current error.The error reader display is connected to the service connector to read
actual error codes. The part number for the error reader display is S-188-900-10. Once an error has been detected it will then be displayed on the
two digit error reader. The errors displayed refer to the above table.
actual error codes. The part number for the error reader display is S-188-900-10. Once an error has been detected it will then be displayed on the
two digit error reader. The errors displayed refer to the above table.
The following error messages are displayed in the error monitor. The error code is displayed in the external error reader.
e
d
o
C
r
o
r
r
E
e
g
a
s
s
e
M
r
o
r
r
E
h
0
0
0
d
e
r
u
c
c
O
r
o
r
r
E
o
N
h
1
0
0
2
M
0
C
2
I
,
r
o
r
r
E
s
u
B
h
2
0
0
2
M
1
C
2
I
,
r
o
r
r
E
s
u
B
h
3
0
0
r
e
p
i
V
0
C
2
I
,
r
o
r
r
E
s
u
B
h
4
0
0
r
e
p
i
V
1
C
2
I
,
r
o
r
r
E
s
u
B
h
0
0
1
d
r
a
o
B
-
N
h
1
0
1
c
e
D
l
o
C
n
i
a
M
,
8
1
1
7
A
A
S
.
B
-
N
h
2
0
1
c
e
D
l
o
C
b
u
S
,
8
1
1
7
A
A
S
.
B
-
N
h
3
0
1
l
e
b
a
n
A
,
0
1
5
8
X
N
P
.
B
-
N
h
4
0
1
M
O
R
P
E
E
r
e
p
i
V
.
B
-
N
h
5
0
1
C
I
S
A
E
M
.
B
-
N
h
6
0
1
C
I
S
A
B
I
C
I
.
B
-
N
h
7
0
1
p
x
E
t
r
o
P
,
4
7
5
8
F
C
P
.
B
-
N
h
8
0
1
M
V
N
2
M
,
2
3
C
4
2
T
S
.
B
-
N
h
0
0
2
d
r
a
o
B
-
A
h
1
0
2
r
e
n
u
T
.
a
n
a
n
i
a
M
,
0
0
1
1
U
T
.
B
-
A
h
2
0
2
F
I
.
a
n
a
n
i
a
M
,
0
0
1
1
U
T
.
B
-
A
h
3
0
2
r
e
n
u
T
.
a
n
a
b
u
S
,
0
0
2
1
U
T
.
B
-
A
h
4
0
2
F
I
.
a
n
a
b
u
S
,
0
0
2
1
U
T
.
B
-
A
h
5
0
2
d
n
e
k
c
a
B
,
0
7
1
2
A
X
C
.
B
-
A
h
6
0
2
.
v
n
o
C
.
n
y
D
,
0
7
0
8
A
X
C
.
B
-
A
h
7
0
2
C
A
D
.
l
f
e
D
,
1
4
1
8
8
B
M
.
B
-
A
h
8
0
2
h
c
t
i
w
S
o
e
d
i
V
1
7
1
2
A
X
C
.
B
-
A
h
9
0
2
.
p
x
E
t
r
o
P
,
5
7
8
1
A
X
C
.
B
-
A
h
A
0
2
.
c
o
r
P
d
n
u
o
S
,
G
1
1
4
3
P
S
M
.
B
-
A
h
B
0
2
C
T
R
,
3
9
5
8
C
F
P
.
B
-
A
h
C
0
2
L
L
P
r
e
n
u
T
g
i
D
,
0
0
1
4
U
T
.
B
-
A
h
D
0
2
M
D
F
O
C
g
i
D
,
0
0
1
4
U
T
.
B
-
A
h
E
0
2
p
x
E
t
r
o
P
,
4
7
5
8
F
C
P
.
B
-
A
h
0
0
3
d
r
a
o
B
-
B
h
1
0
3
c
e
D
l
o
C
a
n
A
,
3
6
1
2
A
X
C
.
B
-
B
h
2
0
3
b
m
o
C
D
3
,
4
8
0
3
D
X
C
.
B
-
B
h
0
0
4
d
r
a
o
B
-
J
h
1
0
4
h
c
t
i
w
S
V
A
n
i
a
M
,
5
5
8
1
A
X
C
.
B
-
4
J
h
2
0
4
h
c
t
i
w
S
V
A
b
u
S
,
9
4
1
2
A
X
C
.
B
-
4
J
h
0
0
5
k
n
i
L
V
A
8
8
0
2
D
X
C
/
d
r
a
o
B
-
F
h
0
0
6
t
n
I
m
m
o
C
,
8
8
0
2
D
X
C
/
d
r
a
o
B
-
1
A
TV
Error Reader
SONY
-
ETS
ERD
- 1
Due to the limited count of digits the Error Reader displays the message sequentially. The following example shows the definition of this
sequence:
sequence:
•
Start new error sequence [ .]
•
Display of 1st error part 1 [ 4 .]
•
Display of 1st error part 2 [ 0 1 .] Error Code = 401h
•
Display of 2nd error part 1 [ 6 .]
•
Display of 2nd error part 2 [ 0 1 .] Error Code = 601h
- 12 -
Getting star
ted
6
5
A
u
tomaticall
y tuning the TV
Not
e
:
If y
ou need to re-enter the ‘A
utomatic T
u
ning’ pr
ocedure
a
t
a
n
y time
, y
ou can do so b
y
p
ressing
the A
uto Star
t up b
utton (ref
er to page 7)
1.
When
y
o
u
s
wi
tch
on
the
TV f
o
r the
fi
rst time
th
e So
n
y
log
o
a
ppe
ars on
the
TV scre
en f
o
llo
w
ed b
y
the
L
ang
uage
/C
ountr
y men
u wi
th
the
w
o
rd
‘E
ngli
s
h’ hig
h
lig
hted. Press
the
V
or
v
b
u
ttons on the
remo
te con
tro
l to
h
ighl
igh
t y
o
ur requ
ired
lang
uage
. Press the
OK
b
u
tt
on
to
co
nf
ir
m y
o
ur
ch
oice
. F
rom
no
w
on
al
l me
n
u
s ap
pea
r
in
y
o
ur cho
sen
lan
gua
ge
.
2.
The w
o
rd
C
ountr
y
i
s
n
o
w hig
h
lig
hted. Press th
e
V
or
v
b
utto
ns to
choose
the
co
untr
y
in
which
y
o
u are u
s
ing the TV
. It is impo
rt
an
t to sel
ect the
cor
rect countr
y to ens
ure correct
T
e
lete
x
t displa
ys
. Press the
OK
bu
tt
o
n
to
confir
m y
o
ur choice
.
The pi
ctu
re
ro
ta
tio
n prompt appe
ars
. Sometimes th
e Ear
th
’s na
tu
ral
mag
netism ca
n cause the
scre
en to look tilted.
a)
If
n
o
co
rre
c
ti
on is re
qui
re
d,
p
re
ss
the
OK
bu
tt
o
n
.
b)
If
some correction is
required,
press the
V
or
v
b
u
tton to rotate
the
picture o
v
er a r
a
n
ge of
-5
to +5
. Press
the
OK
b
u
tt
on t
o
store
.
The
picture
ce
ntr
ing
pr
ompt a
ppea
rs
. This a
llo
ws
y
o
u to a
d
ju
st the
v
e
rt
ic
a
l positio
n of the disp
la
y
if
it
is
no
t centralised
.
a)
If
n
o
co
rre
cti
on is re
qui
re
d,
p
re
ss
the
OK
bu
tt
o
n
.
b)
If some
correction
is
requ
ired, p
ress the
V
or
v
b
u
tton to
set the
ne
w
position
. Press the
OK
b
u
tton to
store
.
The au
to
tu
ne prompt sc
re
en app
ears.
Press th
e
OK
button to se
lect
Yes
.
The
autotune
pro
c
e
dure
beg
ins, tunin
g
a
ll the
avai
labl
e cha
nne
ls.
A
d
ispla
y the
n
ap
pears o
n
th
e TV scree
n to inform you o
f the
tun
ing
p
rogress.
If no
cha
nne
ls are
foun
d, a
disp
lay a
ppe
ars on
scree
n a
s
ki
ng
you
to
co
nfi
rm you
r ae
ri
al is conne
cte
d
.
Ch
eck
the
ae
rial is conn
ecte
d correctl
y
then press
the
OK
butto
n to
rep
eat th
e
tun
ing pro
ce
ss.
Once tunin
g
is
comp
lete
, the ‘Prog
ra
mme Sor
ting
’
p
rompt
ap
pea
rs
.
If
y
o
u
w
ish to ch
ang
e the
order
of
th
e stored
chan
nels
, pre
ss
th
e
OK
bu
tt
o
n
a
nd ref
er to
page
15 f
o
r instr
u
ctions
. If y
ou d
o
no
t wi
sh to
sor
t the
ch
anne
ls a
t
th
is time
, pre
s
s
th
e
MENU
b
u
tton to
retur
n
to
no
rm
al
o
peration.
3.
T
o
vie
w prog
ramme
s
, press the
PR
OG+/-
b
u
tton
or the n
u
mbered
b
u
tt
on
s on
t
h
e rem
ot
e co
nt
rol.
6
Finding y
our video c
hannel
If y
ou
conn
ecte
d a
VCR
to
y
our
TV
when
f
o
llo
win
g the
‘Co
nne
ctin
g a
n
a
e
ria
l a
nd a
VCR to th
e TV’ instr
uction
s
, y
ou no
w ne
ed to
find
y
o
ur
vi
deo cha
nnel
.
1.
Press the
PR
OG+/-
b
u
tton
on
th
e remote
contro
l
until
the
pi
cture
fro
m
th
e
pre-re
co
rded tape
a
ppea
rs on
scree
n.
No
tes:
If y
ou wish to mo
v
e y
our video cha
nnel to a diff
erent prog
ramme n
umber
, ref
e
r to
‘Prog
ramme Sor
ting
’ on p
age 15.
If y
ou ha
v
e co
nnected y
our VCR using a scar
t lead,
press the
b
utton
re
peatedly
on
the remote
cont
rol until the
picture from t
he pre-recorded
tape
appea
rs on the TV
screen.
A
u
to
tu
ne promp
t
Lan
guage
/Cou
nt
ry
men
u
9
Basic operation
P
A
P displa
y
Picture and Picture (P
AP)
Th
is f
e
a
tu
re
divi
des the
scre
en i
n
tw
o
f
o
r
w
a
tch
ing
tw
o ch
anne
ls sim
u
ltane
ously
. Y
o
u
can sele
ct which
p
ictu
re
y
o
u wish to
b
e
acti
v
e
b
y
pressing
the
B
or
b
b
u
tton. The
activ
e picture will
be hig
h
lighted.
The s
oun
d
from
the
activ
e picture can be hea
rd
th
rough
the
TV l
oudsp
eak
ers
.
1.
Press th
e
b
u
tton to
e
n
ter
P
AP mode
.
2.
Re
fe
r
to the tab
le
b
e
lo
w f
o
r e
x
plan
ation
s
of each op
ti
on.
3.
Press th
e
b
u
tton to
e
x
it P
AP mode
.
Selecting
so
un
d f
o
r the
h
e
ad
ph
on
es
Y
o
u
can
set
th
e ‘He
adp
hone
s Set-up’
feature
to
per
mane
ntly
o
u
tp
ut th
e soun
d fro
m
the
picture di
spla
y
ed i
n
th
e Rig
ht hand
screen
,
or
to
ou
tp
ut the
soun
d from
whiche
v
e
r pi
ctu
re
y
o
u
sel
ect to
be a
c
tiv
e
in
th
e P
AP mode
(re
fer to the ‘
S
ound
Adj
ustme
nt’ men
u
on
p
age
1
4).
Ch
an
gi
ng
th
e
c
h
an
ne
l of the
scr
eens
Press the
PR
OG +/-
b
u
ttons
to
chan
ge
th
e cha
nne
l of the
sel
ected screen, or press the
V
or
v
b
u
tton
to
ch
ange
the
cha
nne
l of the
non
-se
lected
scre
en. Alter
n
a
tiv
ely
, press the
b
u
tton to vi
e
w pictures fro
m eq
uip
m
e
n
t
con
nected to
the
A
V
soc
k
e
ts
of the
TV
.
Selecting
scr
eens
Press the
B
or
b
b
u
tto
n to sel
ect the screen y
o
u
wi
sh
to vie
w
.
Zo
omi
n
g the
scr
eens
Press the
B
or
b
b
u
tton to sel
ect th
e screen
y
o
u wi
sh
to
z
oom.
Right scre
en
se
le
cted:
Press
the
b
b
u
tt
on t
o
z
oom.
Left s
c
re
en
se
le
cted:
Press the
B
b
u
tt
on t
o
z
oom.
No
te:
T
o retur
n the
z
oomed
scree
n to
nor
mal
siz
e
,
select the
opposite
screen, then press and hold
the
B
or
b
b
utt
on
u
ntil both scre
ens are
the same
siz
e
.
The oper
ating instr
uctions mentioned here are par
tial abstr
acts from the
‘Oper
ating
Instr
uction Manual’.
The page n
umbers of the
‘Oper
ating Instr
uction Man
ual’
remain
as in the manual.
SECTION 1
GENERAL
Click on the first or last page to see other KV-32HQ150B service manuals if exist.