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32

You want to restore the TV's
factory settings

A red light keeps flashing on the
TV for more than a few seconds

TV makes a noise when turned on

Screen is not lit and there is no
sound

Poor or no picture (screen  lit),
good sound

Good picture, no sound

No color

Only snow and noise appear on
the screen

• Your TV may need service.

• This is a normal function of your TV.

• Power cord may not be plugged in.
• Remote control batteries may not be inserted correctly.
• TV/VIDEO setting may be incorrect.
• Current program may exceed PARENTAL

CONTROL  settings.

• VIDEO menu settings may not be adjusted correctly.
• Antenna/cable connections may be faulty.
• VIDEO LABEL inputs may be set to WEB. (This

label darkens the screen for ideal WebTV viewing)

• Sound may be set to MUTING.
• Your TV may be set to SAP.
• SPEAKER may not be set correctly.

• Color settings may not be adjusted correctly.

• CABLE may not be set correctly in the CHANNEL

SET UP menu.

• Antenna/cable connections may not be correct.
• TV may be set to AUX mode.

• First, turn the TV on. Then while pressing the RESET

button on the remote control, press the POWER button
on the TV. The TV will turn itself off and then back on.
When the TV turns on again, all settings will be reset, and
the initial setup screen will appear.

• Call your local Sony service center.

• Check your power cord.
• Re-insert the batteries in your remote control.
• Press TV/VIDEO until you receive a channel.
• Check your PARENTAL CONTROL settings, (page 28).

• Readjust your VIDEO menu settings, (page 19).
• Check your VIDEO LABEL settings, (page 22).

• Press MUTING.
• Check the MTS setting in the AUDIO menu, (page 20).
• Check your SPEAKER settings, (page 20).

• Adjust the COLOR settings in the VIDEO menu, (page 19).

• Ensure that you have selected the correct CABLE mode in

the CHANNEL SET UP menu, (page 23).

• Press ANT on your remote control to change the input

mode, (page 15).

Consult the table below; it suggests solutions to specific problems.

33

• CABLE setting may not be correct

in the CHANNEL SET UP menu.

• CABLE setting may not be correct

in the CHANNEL SET UP menu.

• Volume may not be adjusted on

your cable box.

• CHANNEL FIX settings may not

be correct.

Supplied accessories

Remote control RM-Y168 (KV-32FS10,

36FS10 only), RM-Y171 (KV-27FV15,
32FV15, 36FV15 only)(1)

Batteries size AA (R6) (2)

Optional accessories

Connecting cables

RK-74A, RK-G69HG, VMC-10HG,
VMC-720M, VMC-810S/820S, YC-15V/
30V

TV Stand SU-27FD2, SU-32FD2, SU-36FD2

U/V mixer EAC-66

• Ensure that CABLE is set to OFF

in the CHANNEL SET UP menu,
(page 23).

• Use AUTO PROGRAM to add

receivable channels that are not
presently in TV memory, (page 23).

• Ensure that CABLE is set to OFF

in the CHANNEL SET UP menu,
(page 23).

• Use AUTO PROGRAM to add

receivable channels that are not
presently in TV memory, (page 23).

• Use the remote control supplied

with the cable box.

• Check your CHANNEL FIX

settings, (page 23).

• In the password screen, enter the

following master password: 4357.
The master password cannot
be used to unlock currently
blocked channels.

Cannot receive upper
channels (UHF) when
using an antenna

Cannot receive any
channels when using
cable

Cannot gain enough
volume when using a
cable box

TV is fixed to one
channel

Lost password for
PARENTAL
CONTROL

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Coated earth ground strap

 Do not use sharp objects which may cause damage to the sur-

face of the anode-cap.

 Do not squeeze the rubber covering too hard to avoid damaging

the anode-cap. A material fitting called a shatter-hook terminal is
built into the rubber.

 Do not force turn the foot of the rubber cover. This may cause

the shatter-hook terminal to protrude and damage the rubber.

 Turn up one side of the rubber cap in

the direction indicated by arrow 

.

 When one side of the rubber cap sepa-

rates from the anode button, the anode-
cap can be removed by turning the rub-
ber cap and pulling it in the direction of
arrow 

.

 Use your thumb to pull the rubber cap

firmly in the direction indicated by
arrow 

.

WARNING: High voltage remains in the CRT even after the power is disconnected. To avoid electrical shock, discharge CRT before

attempting to remove the anode-cap. Short between anode and coated earth ground strap of CRT.

After removing the anode, short circuit the anode of the picture tube and the anode cap to either the metal chassis, CRT
shield, or carbon painted on the CRT.

High voltage remains in the CRT even
after the power is disconnected.

To avoid electrical shock, discharge CRT
before attempting to remove the anode-
cap. Short between anode and coated
earth ground strap of CRT.

Four screws

(Tapping screw 7)

 Chassis

 G/GA board

A board

 AK board

 Anode-cap

Cushion

 Deflection yoke

Neck assy

UX/UY board

 Picture tube

 C board