Sony KV-32FQ80B (serv.man2) Service Manual ▷ View online
- 1 -
KV-32FQ80B
RM-936
FR SCC-Q83K-A
KV-32FQ80E
RM-936
ESP SCC-Q81M-A
KV-32FQ80K
RM-936
OIRT SCC-Q82G-A
KV-32FQ80U
RM-936
UK SCC-Q84H-A
KV-36FQ80B
RM-936
FR SCC-Q83J-A
KV-36FQ80
E
RM-936
ESP SCC-Q81L-A
KV-36FQ80
K
RM-936
OIRT SCC-Q82F-A
SUPPLEMENT - 1
SUBJECT : ADDITION OF CUSTOMER SERVICE MENU PAGES
SERVICE MANUAL
AE-6A
CHASSIS
MODEL
COMMANDER DEST CHASSIS NO.
MODEL
COMMANDER DEST CHASSIS NO.
R
9-927-425-81
Sony Corporation
Sony UK
Service Promotions Dept
English
02JP7100-1
Printed in U.K.
© 2002.10
A Customer Service Menu has been added to these models.
These pages will be added after the connector pages. This
supplement shows the functions and how to access the menu.
These pages will be added after the connector pages. This
supplement shows the functions and how to access the menu.
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CUSTOMER SERVICE MENU
The Customer Service menu is provided in order to assist fault diagnosis when the customer reports a problem. The menu
can be invoked by the customer on request from the service technician or dealer during a telephone conversation. The
customer is then able to provide information regarding the current status of the set. The information gained can then help to
increase the number of problems that are solved on the first call out by the service engineer and also reduce the amount of
“No problem found” cases. The Customer Service Menu will be read only, preventing the customer from modifying the state
of the TV at this time.
can be invoked by the customer on request from the service technician or dealer during a telephone conversation. The
customer is then able to provide information regarding the current status of the set. The information gained can then help to
increase the number of problems that are solved on the first call out by the service engineer and also reduce the amount of
“No problem found” cases. The Customer Service Menu will be read only, preventing the customer from modifying the state
of the TV at this time.
1.
Entering the Customer Service Menu
The customer service menu can be entered by simultaneously pressing the Menu
key on the Commander and the volume minus local key on the TV.
key on the Commander and the volume minus local key on the TV.
2.
Description of Information available
The following information is available from the Customer Service Menu:
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2.1 Item 1: Model
Displays the model name of the TV stored in NVM
· KV-29FQ76, KV-32FQ80, KV-36FQ80, KV-36FS76
· KD-32NX200, KD-32NS200, KD-36NX200, KD-36NS200, KD-32DX150
2.2 Item 2: Chassis name
Displays the chassis name
· AE6(A), AE6D Next
2.3 Item 3: SW Version:
Displays the analogue software version the TV is running
· e.g. V690B3
2.4 Item 4: Brightness level
Displays the current NVM setting of the brightness level of the picture.
· Range : 0 63
2.5 Item 5: Contrast level
Displays the current NVM setting of the contrast level of the picture.
· Range : 0 63
2.6 Item 6: Colour level
Displays the current NVM setting of the colour level of the picture.
· Range : 0 63
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2.7 Item 7: Sharpness level
Displays the current NVM setting of the sharpness level of the picture.
· Range : 0 63
2.8 Item 8: Noise reduction
Displays the current NVM setting of the Noise Reduction.
· Valid data : High, Mid, Low, Auto or Off
2.9 Item 9: DRC mode
Displays the current NVM setting of the DRC Mode.
· Valid data : Off, DRC 50, DRC 10
2.10 Item 10 : Auto Format
Displays the current NVM setting of Auto Format.
· Valid data : Off, On
2.11 Item 11 : Format Correction
Displays the current NVM setting of Format Correction.
· Valid data : Off, On
2.12 Item 12: Audio system:
Displays information about the audio system of the selected source.
Note: For AE6D Next this displays information about the analogue signal only
Note: For AE6D Next this displays information about the analogue signal only
· Sound muted: No sound.
· Mono: Mono sound received.
· NICAM stereo: NICAM encoded stereo sound signal received.
· Dual A: Channel A of a bilingual broadcast received.
· Dual B: Channel B of a bilingual broadcast received.
· Mono: Mono sound received.
· NICAM stereo: NICAM encoded stereo sound signal received.
· Dual A: Channel A of a bilingual broadcast received.
· Dual B: Channel B of a bilingual broadcast received.
2.13 Item 13: Sound effect
Displays information about the current sound effect and graphic equaliser settings.
· Valid data : Personal, Dolby V, Dynamic, Natural
2.14 Item 14: Speaker Volume
Displays the current loudspeaker volume setting.
· Range : 0 63
2.15 Item 15: Headphone volume
Displays the current headphone volume setting.
· Range : 0 63
2.16 Item 16: Speaker Balance
Displays the current speaker balance setting.
· Range : -30 (full left) 0 (centre) +30 (full right)
Display
