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KV-27FV310
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Service Manual
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TV
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kv-27fv310.pdf
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Sony KV-27FV310 Service Manual ▷ View online

— 6 —
KV-27FV310/29FV310/32FV310/36FV310
SAFETY CHECK-OUT
After correcting the original service problem, perform the following 
safety checks before releasing the set to the customer:
1.  Check the area of your repair for unsoldered or poorly soldered 
connections. Check the entire board surface for solder splashes and 
bridges.
2.  Check the interboard wiring to ensure that no wires are “pinched” or 
touching high-wattage resistors.
3.  Check that all control knobs, shields, covers, ground straps, and 
mounting hardware have been replaced. Be absolutely certain that 
you have replaced all the insulators.
4.  Look for unauthorized replacement parts, particularly transistors, 
that were installed during a previous repair. Point them out to the 
customer and recommend their replacement.
5.  Look for parts which, though functioning, show obvious signs of 
deterioration. Point them out to the customer and recommend their 
replacement.
6.  Check the line cords for cracks and abrasion. Recommend the 
replacement of any such line cord to the customer.
7.  Check the B+ and HV to see if they are specified values. Make sure 
your instruments are accurate; be suspicious of your HV meter if 
sets always have low HV.
8.  Check the antenna terminals, metal trim, “metallized” knobs, screws, 
and all other exposed metal parts for AC leakage. Check leakage as 
described below.
Leakage Test
The AC leakage from any exposed metal part to earth ground and from 
all exposed metal parts to any exposed metal part having a return to 
chassis, must not exceed 0.5 mA (500 microamperes). Leakage current 
can be measured by any one of three methods.
1.  A commercial leakage tester, such as the Simpson 229 or RCA 
WT-540A. Follow the manufacturers’ instructions to use these 
instructions.
2.  A battery-operated AC milliampmeter. The Data Precision 245 digital 
multimeter is suitable for this job.
3.  Measuring the voltage drop across a resistor by means of a VOM 
or battery-operated AC voltmeter. The “limit” indication is 0.75 V, 
so analog meters must have an accurate low voltage scale. The 
Simpson’s 250 and Sanwa SH-63TRD are examples of passive 
VOMs that are suitable. Nearly all battery-operated digital multimeters 
that have a 2 VAC range are suitable (see Figure A).
How to Find a Good Earth Ground
A cold-water pipe is a guaranteed earth ground; the cover-plate retaining 
screw on most AC outlet boxes is also at earth ground. If the retaining 
screw is to be used as your earth ground, verify that it is at ground by 
measuring the resistance between it and a cold-water pipe with an 
ohmmeter. The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- 
light (not a neon lamp) between the hot side of the receptacle and the 
retaining screw. Try both slots, if necessary, to locate the hot side on the 
line; the lamp should light at normal brilliance if the screw is at ground 
potential (see Figure B).
To Exposed Metal
 Parts on Set
AC Voltmeter
(0.75 V)
Earth Ground
0.15 
µF
1.5 k
Trouble Light
AC Outlet Box
Ohmmeter
Cold-water Pipe
Figure A. Using an AC voltmeter to check AC leakage.
Figure B. Checking for earth ground.
— 7 —
KV-27FV310/29FV310/32FV310/36FV310
SELF-DIAGNOSTIC FUNCTION
Display of Standby/Timer LED Flash Count
3 times
2 times
4 times
5 times
9 times
10 times
LED ON 0.3 sec.
LED OFF 0.3 sec.
LED OFF
3 sec.
 
Diagnostic Item   
Flash Count*
 
+B Overcurrent 
 
2 times
 
+B Overvoltage 
 
3 times
 
V-STOP   
 
4 times
 
IK (AKB)   
 
5 times
 
Zero Cross 
 
9 times
 
9V  
 
 
10 times
*One flash count is not used for self-diagnostic.
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY/TIMER LED will automatically begin to flash. The number 
of times the LED flashes translates to a probable source of the problem. A definition of the STANDBY/TIMER LED flash indicators is listed in the 
instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the Remote Commander can be used to review 
the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
Diagnostic Test Indicators
When an error occurs, the STANDBY/TIMER LED will flash a set number of times to indicate the possible cause of the problem. If there is more than 
one error, the LED will identify the first of the problem areas.
Results for all of the following diagnostic items are displayed on screen. If the screen displays a “0”, an error has occurred.
Self Diagnosis
Supported model
Diagnostic Item 
No. of times 
STANDBY / TIMER  
lamp flashes 
Probable Cause Location 
Detected Symptoms 
Power does not turn on  
Does not light 
  Power cord is not plugged in. 
  Fuse is burned out (F601). (GK Board) 
  Power does not come on. 
  No power is supplied to the TV. 
  AC Power supply is faulty. 
+B overcurrent (OCP)* 
2 times 
  H.OUT (Q502) is shorted. (A Board) 
  IC702 is shorted. (C Board) 
  Power does not come on. 
  Load on power line shorted. 
+B overvoltage (OVP) 
3 times 
  IC501 is faulty. (A Board) 
  If a high is supplied to pin 2 of IC501. 
(A Board) 
  Has entered standby mode. 
V-Stop 
4 times 
  +12V is not supplied. (A Board) 
  IC561 is faulty. (A Board) 
  Has entered standby state after 
horizontal raster. 
  Vertical deflection pulse is stopped. 
  Power line is shorted or power 
supply is stopped. 
IK (AKB) 
5 times 
  Video OUT (IC561) is faulty. (A Board) 
  IC702 is faulty. (C Board) 
  Screen (G2) is improperly adjusted. ** 
  No raster is generated. 
  CRT Cathode current detection 
reference pulse output is small. 
Zero Cross 
9 times 
  No zero cross pulses on pin 45 
IC1001. (A Board) 
  Power does not come on. 
9V Check  
10 times 
  Relay failed (RY600) 
  Power does not come on. 
*  If a +B overcurrent is detected, stoppage of the vertical deflection is detected simultaneously. The symptom that is diagnosed first 
by the microcontroller is displayed on the screen. 
** Refer to Screen (G2) Adjustments in Section 2-4 of this manual 
— 8 —
KV-27FV310/29FV310/32FV310/36FV310
Stopping the Standby/Timer LED Flash
Turn off the power switch on the TV main unit or unplug the power cord from the outlet to stop the STANDBY/TIMER LAMP from flashing.
Self-Diagnostic Screen Display
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past 
occurrences of failure on the screen for confirmation.
To Bring Up Screen Test
In standby mode, press buttons on the Remote Commander sequentially, in rapid succession, as shown below:
DISPLAY     Channel  5    Sound volume  -     Power ON.
Numeral “0” means that no fault was detected.
Numeral “1” means a fault was detected one time only.
  SELF DIAGNOSIS
  2:  +B OCP 
0
  3:  +B OVP 
0
  4:  VSTOP 
0
  5:  AKB 
1
  9:  ZCD 
0
  10:  9VON 
0
  101: WDT 
0
    Serial: xxxxxxx
    Model: xxxxxxx
Handling of Self-Diagnostic Screen Display
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen during repairs. When you 
have completed the repairs, clear the result display to “0”.
Unless the result display is cleared to “0”, the self-diagnostic function will not be able to detect subsequent faults after completion of the repairs.
Clearing the Result Display
To clear the result display to “0”, press buttons on the Remote Commander sequentially when the diagnostic screen is displayed, as shown below:
 
ENTER
Channel 8
Quitting the Self-Diagnostic Screen
To quit the entire self-diagnostic screen, turn off the power switch on the Remote Commander or the main unit.
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— 9 —
KV-27FV310/29FV310/32FV310/36FV310
+B overcurrent (OCP) 
Occurs when an overcurrent on the +B (135V) line is detected by pin 48 of IC001 (A Board). If the voltage of pin 48 of IC001 (A Board) is less than 1V 
when V.SYNC is more than seven verticals in a period, the unit will automatically turn off. 
+B over voltage (OVP) 
Occurs when a high is felt on pin 2 of IC501 (A Board).
V-STOP 
Occurs when an absence of the vertical defl ection pulse is detected by pin 31 of IC301 (A Board). Power supply will shut down when waveform interval 
exceeds 2 seconds. 
IK (AKB) 
If the RGB levels* do not balance within 2 seconds after the power is turned on, this error will be detected by IC301 (A Board). TV will stay on, but 
there will be no picture.
*(Refers to the RGB levels of the AKB detection Ref pulse that detects 1K).
Zero Cross
Check Q691 collector (GK Board) 7.5V STBY goes to 0V when the set is turned on. 
9V Check
Check Q691 collector (GK Board) 7.5V STBY goes to 0V when the set is turned on.
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