Sony KLV-24EX430 Service Manual ▷ View online
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KLV-24EX430
4-433-737-11(1)
21
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Additional Information
Installing the accessories (Wall-Mount Bracket)
To Customers:
For product protection and safety reasons, Sony strongly recommends that installing of your TV be
performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.
performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance and examination of this
product.
product.
Your TV can be installed using the Wall-Mount Bracket SU-WL100 (sold separately).
• Refer to the Instructions supplied with the Wall-Mount Bracket to properly carry out the installation.
• Refer to “Detaching the Table-Top Stand from the TV” (page 5).
~ • Place the TV on the stand, when securing the Mounting Hook.
• Refer to “Detaching the Table-Top Stand from the TV” (page 5).
~ • Place the TV on the stand, when securing the Mounting Hook.
Note when installing
When using the Wall-Mount Bracket, the space between the wall and the TV will be 6 cm. Use this space
to route cables to the TV.
to route cables to the TV.
SU-WL100
SU-WL100
Unit: mm
Figures in the above table may differ slightly depending on the installation.
WARNING
The wall that the TV will be installed on should be capable of supporting a weight of at least four times
that of the TV. Refer to “Specifications” for its weight.
that of the TV. Refer to “Specifications” for its weight.
Sufficient expertise is required for installing these products, especially to determine the strength of the wall for
withstanding the TV’s weight. Be sure to entrust the attachment of these products to the wall to Sony dealers or
licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any
damage or injury caused by mishandling or improper installation.
withstanding the TV’s weight. Be sure to entrust the attachment of these products to the wall to Sony dealers or
licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any
damage or injury caused by mishandling or improper installation.
TV installation dimensions table
Angle (0°)
Angle (20°)
A
B
C
D
E
F
G
H
KLV-24EX430
576
366
50
240
101
215
338
228
Screw
(+PSW 4 × 12)
(+PSW 4 × 12)
Mounting Hook
Thick and
soft cloth
soft cloth
125
A
B
C
D
E
F
G
H
Screen centre point
Continued
22
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KLV-24EX430
4-433-737-11(1)
SU-WL100
~ • Do not bundle the AC adapter for any reason other than to wall-mount the TV.
• Install the Wall-Mount Bracket first, followed by the AC adapter.
WARNING
Make sure that the label is facing outwards when bundling the AC adapter and the wire is not pinched
during hanging to the wall.
during hanging to the wall.
Hook locations diagram/table
Hook location
SU-WL100
KLV-24EX430
b
Bundling the AC adapter
b
a
1
2
1
2
3
4
4
3
6
5
6
23
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KLV-24EX430
4-433-737-11(1)
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Troubleshooting
When the
1
(standby) indicator is flashing,
count how many times it flashes (interval time
is three seconds).
is three seconds).
Press "/1 on the TV to turn it off, disconnect the
AC power cord, and inform your dealer or Sony
service centre of how the indicator flashes
(number of flashes).
AC power cord, and inform your dealer or Sony
service centre of how the indicator flashes
(number of flashes).
When it is not flashing
Check the items listed below. If the problem still
persists, have your TV serviced by qualified
service personnel.
persists, have your TV serviced by qualified
service personnel.
No picture and no sound
• Check the antenna/cable connection.
• Connect the TV to the AC power outlet, and press
• Connect the TV to the AC power outlet, and press
"/1 on the TV. If the 1 (standby) indicator lights up
in red, press "/1.
in red, press "/1.
No picture from the connected equipment
• Turn the connected equipment on.
• Check the connection between the optional
• Check the connection between the optional
equipment and the TV.
• Press
repeatedly to select the desired input.
• Correctly insert the USB/MHL device.
• For USB device: Make sure that the USB device has
• For USB device: Make sure that the USB device has
been properly formatted.
• For MHL device: Ensure that the MHL device is
connected to the HDMI IN 2/MHL jack using an MHL
cable.
cable.
• Operations are not guaranteed for all USB/MHL
devices. Also, operations differ depending on the
features of the USB/MHL device.
features of the USB/MHL device.
Double images or ghosting
• Check the antenna/cable connection, location or
direction.
Only snow and noise appear on the screen
• Check if the antenna is broken or bent.
• Check if the antenna has reached the end of its
• Check if the antenna has reached the end of its
serviceable life (three to five years in normal use,
one to two years at the seaside).
one to two years at the seaside).
Distorted picture (dotted lines or stripes)
• Keep the TV away from electrical noise sources
such as cars, motorcycles, hair-dryers or optional
equipment.
equipment.
• When installing optional equipment, leave some
space between the optional equipment and the TV.
• Check the antenna/cable connection.
• Keep the antenna/cable away from other connecting
• Keep the antenna/cable away from other connecting
cables.
Picture or sound noise when viewing a TV channel
• Adjust “AFT” (Automatic Fine Tuning) to obtain
better picture reception (page 18).
Tiny black points and/or bright points appear on
the screen
the screen
• The screen is composed of pixels. This is not a
malfunction.
Picture contours are distorted
• Change the current setting of “Cinema Drive” to
other settings (page 15).
No colour on programmes
• Select “Reset” (page 15).
No sound, but good picture
• Press 2 +/– or % (Mute).
• Check if the “Speakers” is set to “TV Speakers”
• Check if the “Speakers” is set to “TV Speakers”
(page 16).
No sound or noisy sound
• Check if the TV system setting is appropriate
(page 18).
Some channels are blank
• The channel is for scrambled/subscription service
only. Subscribe to a pay TV service.
• Channel is used only for data (no picture or sound).
• Contact the broadcaster for transmission details.
• Contact the broadcaster for transmission details.
The TV turns off automatically (the TV enters
standby mode)
standby mode)
• Check if the “Sleep Timer” is activated (page 19).
• Check if the “Idle TV Standby” is activated
• Check if the “Idle TV Standby” is activated
(page 20).
Some input sources cannot be selected
• Select “Video Labels” and cancel “Skip” of the input
source (page 20).
The remote does not function
• Replace the batteries.
HDMI equipment does not appear on “BRAVIA
Sync Device List”
Sync Device List”
• Check that your equipment is compatible with
BRAVIA Sync Control.
Cannot select “Off” in “BRAVIA Sync Control”
• If you have connected any audio system that is
compatible with BRAVIA Sync Control, you cannot
select “Off” in this menu. To change the audio output
to the TV speaker, select “TV Speakers” in the
“Speakers” menu (page 16).
select “Off” in this menu. To change the audio output
to the TV speaker, select “TV Speakers” in the
“Speakers” menu (page 16).
The “Parental Lock” password has been forgotten
• Enter 9999 for the PIN code (PIN code 9999 is
always accepted.) (page 19).
Picture
Sound
Channels
General
© 2012 Sony Corporation Printed in Malaysia
Customer support
KLV-24EX430
4-433-737-11(1)
Specifications
Design and specifications are subject to change without notice.
System
Panel system
LCD (Liquid Crystal Display) Panel
TV system
B/G, I, D/K, M
Colour/video system
PAL, PAL60, SECAM, NTSC4.43, NTSC3.58
Channel coverage
Analogue: UHF/VHF/Cable, depending on your country/area selection
Sound output
5 W + 5 W (only for 19.5 V supply)
Input/Output jacks
Antenna (aerial)/cable
75 ohm external terminal for VHF/UHF
/
COMPONENT IN
YP
B
P
R
(Component Video): 1080p (50, 60Hz), 1080i (50, 60Hz), 720p (50, 60Hz), 576p, 576i,
480p, 480i
Audio input (phono jacks)
VIDEO IN 2
Video input (common phono pin with Y input)
HDMI IN 1, 2
Video: 1080p (50, 60Hz), 1080/24p, 1080i (50, 60Hz), 720p (50, 60Hz), 576p, 576i, 480p, 480i,
PC Formats
Audio: Two channel linear PCM: 32, 44.1 and 48kHz, 16, 20 and 24 bits, Dolby Digital
Analogue audio input (stereo minijack) (HDMI IN 1 only, common with PC IN)
Analogue audio input (stereo minijack) (HDMI IN 1 only, common with PC IN)
MHL
(common with HDMI IN 2)
(common with HDMI IN 2)
Video: 1080/24p, 1080i (50, 60Hz), 720p (50, 60Hz), 576p, 576i, 480p, 480i
Audio: Two channel linear PCM: 32, 44.1 and 48kHz, 16, 20 and 24 bits, Dolby Digital
Audio: Two channel linear PCM: 32, 44.1 and 48kHz, 16, 20 and 24 bits, Dolby Digital
/
VIDEO IN 1
Video/Audio input (phono jacks)
AUDIO OUT / i
Audio output (stereo minijack)
Headphones jack
Headphones jack
PC IN
Analogue RGB (Mini D-sub 15-pin)
PC/ HDMI1 AUDIO IN
Audio input (stereo minijack) (common for HDMI IN 1 and PC IN)
USB port
AC adapter input: 19.5 V
Car battery input: 12 V (depends on country)
Car battery input: 12 V (depends on country)
Model Name KLV-
24EX430
Power and others
Power requirements
110-240 V AC, 50/60 Hz
Screen size (measured
diagonally)
diagonally)
Approx. 59.8 cm/24 inches
Display resolution
1,920 dots (horizontal) × 1,080 lines (vertical)
Power consumption
38 W (when using the AC adapter)
Dimensions (Approx.) (w × h × d)
with Table-Top Stand (mm)
with Table-Top Stand (mm)
576 × 399 × 158
without Table-Top Stand (mm)
576 × 366 × 71
Mass (Approx.)
with Table-Top Stand (kg)
with Table-Top Stand (kg)
4.7
without Table-Top Stand (kg)
4.4
Optional accessories
Wall-Mount Bracket: SU-WL100
Operating temperature
0 ºC - 40 ºC
Operating humidity
10 % - 80 % RH (non-condensing)