Sony KDL-55HX950 / KDL-65HX950 Service Manual ▷ View online
KDL-55/65HX950(CH)
93
3-8. TV COMMANDER BUTTONS MALFUNCTION
TROUBLE SHOOTING
1) TV button malfunction
Button malfunction
on the TV
Replace the Harness
between BAPS Board and
Switch Unit
Switch Unit
Harness
Switch Unit change
BAPS Board
NG
NG
Symptom
improvement
improvement
Symptom
improvement
improvement
KDL-55/65HX950(CH)
94
TROUBLE SHOOTING
2) IR remote commander malfunction
TV isn’t controlled
by remote commander
Green LED light
at power indicator
OK
NG
Sensor is broken
HL Board
BAPS Board
OK
NG
Mechanical
(ex. bezel)
Green LED blinks
at power indicator
at power indicator
when using commander
near sensor’s window
Check the Harness
between the BAPS Board
and the HL Board
Exchange the Harness
Exchange the
HL Board
Harness
OK
NG
NG
NG
Symptom
improvement
improvement
Symptom
improvement
improvement
KDL-55/65HX950(CH)
95
TROUBLE SHOOTING
3-9. NETWORK MALFUNCTION
1) Wired Network malfunction
Wired Network
on the TV
Connection result
Local Access
Connection result
Cable Connection
OK
NG
OK
NG
Connection result
Internet Access
Proxy setting
NG
BAPS Board
Check the Ethernet Cable
Ethernet Cable
Check IP address
and Local router setting
Wired Set-up
IP address setting
Check Local router DHCP server
Auto
Manual
OK
NG
KDL-55/65HX950(CH)
96
TROUBLE SHOOTING
2) USB Wireless Network malfunction
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
or even No signal?
Access Point
BAPS Board
Error Message appear
when the Wireless
Network is selected?
USB Dongle
NO
YES
NO
YES
3) Internal Wireless Network malfunction
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
or even No signal?
Antenna harness/Access Point
BAPS Board
Error Message appear
when the Wireless
Network is selected?
Wireless Module, Harness
NO
YES
NO
YES
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