Sony KDL-55HX950 / KDL-55HX955 / KDL-65HX950 / KDL-65HX955 Service Manual ▷ View online
TROUBLE SHOOTING
2) USB Wireless Network malfunction
3) Internal Wireless Network malfunction
Wireless Network
on the TV
Wireless Network
on the TV
Error Message appear
when the Wireless
Network is selected?
USB Dongle
YES
Error Message appear
when the Wireless
Network is selected?
Wireless Module, Harness
YES
Network is selected?
NO
Network is selected?
NO
Is the radio field
Strength too weak
or even No signal?
or even No signal?
Access Point
YES
Is the radio field
Strength too weak
or even No signal?
or even No signal?
Antenna harness/Access Point
YES
BAPS Board
NO
BAPS Board
NO
Segment
Size
B*
Board
G*
Board
G*
Board
Type
Type
Type
2b-1N
55
BAPS
G6D
G13
97
2b-1N
65
BAPS
G14
G15
KDL-55/65HX950, 955
TROUBLE SHOOTING
3-10. 3D MALFUNCTION
3D malfunction
No
IR has been output
Check
whether there is
Yes
Yes
o
No
Yes
IR has been output
on HEM* board,
during 3D displaying.
whether there is
interception thing
between Emitter
and glasses.
No
es
es
Is 3D glasses
power on?
3D glasses
NG
Change
Replace HEM* board
Power on
or
Watching environment
[How to confirm IR-output.]
ex) Look IR-LED through CCD/CMOS camera.
Replace HEM* board
Symptom
improvement
or
Charge battery
HEM* Board
Panel (T-con)
98
KDL-55/65HX950, 955
TROUBLE SHOOTING
3-11. Skype MALFUNCTION 1/2
Skype malfunction
USB plugged?
Insert USB
Yes
No
Able to run Skype App?
Connect to other
USB
t
Insert other Skype unit
or
B* board
Yes
No
NG
NG
NG
-Unplug other USB device
AC OFF/ON
NG
yp
pp
S
USB
l
d
USB port
B* b
d
USB dongle
Sk
i
Yes
OK
OK
OK
-AC OFF/ON
Spec. USB overload.
B* board
Skype unit
Network connected?
Do network setup
No
Segment
Size
B*
Board
G*
Board
G*
Board
Next page
Yes
Type
Type
Type
2b-1N
55
BAPS
G6D
G13
99
p g
2b-1N
65
BAPS
G14
G15
KDL-55/65HX950, 955
TROUBLE SHOOTING
3-11. Skype MALFUNCTION 2/2
Sound
li
Previous page
Far end
Video/Audio quality?
Auto-Focus work?
Sound quality?
No video?
Call Skype sound test
Move unit away
from speaker
quality
No video
OK
NG
No
Yes
No
Yes
NG
Network speed
or
f
d
i
Enough network speed?
Far end setting/system
Skype unit
No video
OK
NG
Yes
Yes
far end system issue
No
Yes
Manual Focus work?
Skype unit
Yes
Check Auto-Focus area
100
KDL-55/65HX950, 955
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