Sony KDL-46HX820 / KDL-55HX820 (serv.man4) Service Manual ▷ View online
KDL-46/55HX820(CH)
77
TROUBLE SHOOTING
3-8. NETWORK MALFUNCTION
1) Wired Network malfunction
Wired Network
on the TV
Connection result
Local Access
Connection result
Cable Connection
OK
NG
OK
NG
Connection result
Internet Access
Proxy setting
NG
B* Board
Check the Ethernet Cable
Ethernet Cable
Check IP address
and Local router setting
Wired Set-up
IP address setting
Check Local router DHCP server
Auto
Manual
OK
NG
KDL-46/55HX820(CH)
78
TROUBLE SHOOTING
2) USB Wireless Network malfunction
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
or even No signal?
Access Point
B* Board
Error Message appear
when the Wireless
Network is selected?
USB Dongle
NO
YES
NO
YES
3) Internal Wireless Network malfunction
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
or even No signal?
Access Point
B* Board
Error Message appear
when the Wireless
Network is selected?
Wireless Module, Harness
NO
YES
NO
YES
KDL-46/55HX820(CH)
79
3-9. CAMERA MALFUNCTION
TROUBLE SHOOTING
Enter Presence
sensor settings
Error Message appear
when the Presences
Sensor setting?
Module optical problem
(change module)
Module, Harness
Is image is clear on
setting menu
at module unit only?
Mechanical
Problem
Yes
No
Presence Sensor Setting:
Press HOME, then select > System Settings > Eco > Presence
Sensor
Press HOME, then select > System Settings > Eco > Presence
Sensor
Yes
No
Error message
image
Setting Menu
KDL-46/55HX820(CH)
80
3-10. 3D MALFUNCTION
TROUBLE SHOOTING
3D malfunction
HEM2 Board
No
No
NG
Yes
Change
Watching environment
Panel (T-con)
[How to confirm IR-output.]
ex) Look IR-LED through CCD/CMOS camera.
IR has been output
on HEM board,
during 3D displaying.
Replace HEM2 board
Symptom
improvement
Check
whether there is
interception thing
between Emitter
and glasses.
No
Yes
Yes
Is 3D glasses
power on?
Power on
or
Charge battery
3D glasses
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