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Model
KDL-32R300C KDL-32R303C KDL-32R304C KDL-32R305C KDL-32R306C KDL-32R320C KDL-32R327C KDL-40R350C KDL-40R353C KDL-40R355C KDL-40R377C KLV-32R302C KLV-40R352C
Pages
108
Size
7.24 MB
Type
PDF
Document
Service Manual
Brand
Device
TV / COMMON
File
kdl-32r300c-kdl-32r303c-kdl-32r304c-kdl-32r305c-kd.pdf
Date

Sony KDL-32R300C / KDL-32R303C / KDL-32R304C / KDL-32R305C / KDL-32R306C / KDL-32R320C / KDL-32R327C / KDL-40R350C / KDL-40R353C / KDL-40R355C / KDL-40R377C / KLV-32R302C / KLV-40R352C Service Manual ▷ View online

Troubleshooting
3-5. Audio
3-5-7. USB No Sound (a)
START
Do a Factory Setting
USB device, OK?
Change USB device
NG
Sound
Sound
Do a Factory Setting
USB source, OK?
Change USB source/channel
OK
NG
No Sound
No Sound
No Sound
No Sound
Sound
Sound
Raster sound, OK?
Refer “Speaker No Sound”
OK
NG
No Sound
No Sound
USB Playback, OK?
Refer  “USB Problem”
NG
OK
Correct UI setting
OK
UI setting, OK?
(Music, Video)
NG
Sound
Sound
Change B*2-board
Change B*2-board
OK
No Sound
No Sound
41
DONE
START
3-5. Audio
3-5-7. USB No Sound (b)
Do a Factory Setting
Sound
Sound
No Sound
No Sound
Sound
Sound
*Confirm USB audio 
format
Change to 
supported format
NG
No Sound
No Sound
Check USB thumbdrive
Condition
Change USB 
thumbdrive
NG
No Sound
No Sound & USB format OK
Sound
Sound
No Sound
No Sound & USB condition OK
Main IC (IC5000) or Audio IC (IC4500) 
problem
Change B‐board
*Confirm with OSD on bottom panel, 
if playback not support.
*Please refer to IM for detail supported USB
audio format.
DONE
42
Troubleshooting
3-6. Video Problem
3-6-1. Video Analog Signal Path (BA2 & BE2)
MT5565
AA15:Y0P
AA16:CVBS1P
o
nent
AA15:Y0P
Y15:PB0P
AB16:PR0P
&
 Comp
o
Y4:GPIO9
Video 
&
AA4:GPIO4
43
3-6. Video Problem
3-6-2. No Picture BA2/BE2 (a)
Video 
No Picture
Check if input OSD 
is GREY OUT
OK if it i hi hli ht d
Check J3001  
Connection, 
VIDEOB DET
NG
No Picture BA2/BE2
NG
OK if it is highlighted
VIDEOB_DET
At R3015
OK
OK
Check wave between 
C3011 (Ref1) and IC5000
** 
Detailed check all parts
at CVBS1P signal path 
[VD3004/R3022]
NG
OK (Vpp: 1 V)
NG (Vpp: 0 V)
OK
OK (Vpp: 1 V)
Ref1
MT5565 [IC5000] 
bl
J3001 Connector 
J3001 Connectivity 
P t B k
**
 OK Condition : No part short-circuited
*
 OK Condition : No solder splash can be seen
Problem
300 Co ec o
Problem
y
Problem
Parts Broken
44
NG Condition : Part short-circuited
 NG Condition : Solder splash can be seen 
Page of 108
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