Sony KDL-32HX750 / KDL-32HX753 / KDL-32HX75A / KDL-40HX750 / KDL-40HX753 / KDL-40HX75A / KDL-46HX750 / KDL-46HX753 / KDL-46HX75A / KDL-55HX750 / KDL-55HX753 Service Manual ▷ View online
TROUBLE SHOOTING
3-9. NETWORK MALFUNCTION
1) Wired Network malfunction
Wired Network
on the TV
Connection result
Cable Connection
OK
NG
Check the Ethernet Cable
Ethernet Cable
OK
NG
B* Board
Auto
Connection result
Local Access
OK
NG
Wired Set-up
IP address setting
Check Local router DHCP server
Manual
Connection result
Internet Access
Proxy setting
NG
Check IP address
and Local router setting
93
te et ccess
KDL-32/40/46/55HX750,753,75A
TROUBLE SHOOTING
2) USB Wireless Network malfunction
3) Internal Wireless Network malfunction
Wireless Network
on the TV
Wireless Network
on the TV
Error Message appear
when the Wireless
Network is selected?
USB Dongle
YES
Error Message appear
when the Wireless
Network is selected?
Wireless Module, Harness
NO
YES
Is the radio field
Strength too weak
Access Point
NO
YES
Is the radio field
Strength too weak
or even No signal?
Antenna harness/Access Point
NO
YES
or even No signal?
NO
or even No signal?
B* B d
NO
Segment
Size
B*
G*
B* Board
B* Board
Board
Type
Board
Type
3a
32
BAPS
GL2
3a
40
BAPS
GL6
94
KDL-32/40/46/55HX750,753,75A
3a
46
BAPS
GL6
3a
55
BAPS
GL7
TROUBLE SHOOTING
3-10. 3D MALFUNCTION
3D malfunction
No
IR has been output
on HEM* board,
during 3D displaying
Check
whether there is
interception thing
between Emitter
Yes
Yes
Is 3D glasses
power on?
3D glasses
No
Yes
during 3D displaying.
between Emitter
and glasses.
No
NG
Change
Watching environment
Replace HEM* board
Power on
or
Charge battery
HEM* Board
Panel (T-con)
[How to confirm IR-output.]
ex) Look IR-LED through CCD/CMOS camera.
Symptom
improvement
Segment
Size
B*
Board
Type
G*
Board
Type
HEM* Board
Type
3a
32
BAPS
GL2
HEM3
3a
40
BAPS
GL6
HEM3
95
3a
46
BAPS
GL6
HEM3
3a
55
BAPS
GL7
HEM3
KDL-32/40/46/55HX750,753,75A
TROUBLE SHOOTING
3-11. Skype MALFUNCTION 1/2
Skype malfunction
No
USB plugged?
Insert USB
Yes
Able to run Skype App?
Connect to other
USB port
Insert other Skype unit
or
USB dongle
B* board
Yes
No
OK
NG
OK
NG
OK
NG
-Unplug other USB device
-AC OFF/ON
NG
Spec. USB overload.
B* board
Skype unit
No
Segment
Size
B*
G*
Network connected?
Do network setup
Yes
Board
Type
Board
Type
3a
32
BAPS
GL2
3a
40
BAPS
GL6
96
Next page
KDL-32/40/46/55HX750,753,75A
3a
46
BAPS
GL6
3a
55
BAPS
GL7
Click on the first or last page to see other KDL-32HX750 / KDL-32HX753 / KDL-32HX75A / KDL-40HX750 / KDL-40HX753 / KDL-40HX75A / KDL-46HX750 / KDL-46HX753 / KDL-46HX75A / KDL-55HX750 / KDL-55HX753 service manuals if exist.