Sony KDL-32HX750 / KDL-32HX751 / KDL-32HX753 / KDL-32HX755 / KDL-32HX757 / KDL-32HX758 / KDL-32HX759 / KDL-40HX750 / KDL-40HX751 / KDL-40HX753 / KDL-40HX755 / KDL-40HX756 / KDL-40HX757 / KDL-40HX758 / KDL-40HX759 / KDL-40HX75G / KDL-46HX750 / KDL-46HX751 / KDL Service Manual ▷ View online
KDL-32/40/46/55HX750,751,753,755,756,757,758,759,75G(AEP/UK/IT/NOR)
117
TROUBLE SHOOTING
3-9. NETWORK MALFUNCTION
1) Wired Network malfunction
Wired Network
on the TV
Connection result
Local Access
Connection result
Cable Connection
OK
NG
OK
NG
Connection result
Internet Access
Proxy setting
NG
B* Board
Check the Ethernet Cable
Ethernet Cable
Check IP address
and Local router setting
Wired Set-up
IP address setting
Check Local router DHCP server
Auto
Manual
OK
NG
KDL-32/40/46/55HX750,751,753,755,756,757,758,759,75G(AEP/UK/IT/NOR)
118
TROUBLE SHOOTING
2) USB Wireless Network malfunction
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
or even No signal?
Access Point
B* Board
Error Message appear
when the Wireless
Network is selected?
USB Dongle
NO
YES
NO
YES
3) Internal Wireless Network malfunction
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
or even No signal?
Antenna harness/Access Point
B* Board
Error Message appear
when the Wireless
Network is selected?
Wireless Module, Harness
NO
YES
NO
YES
KDL-32/40/46/55HX750,751,753,755,756,757,758,759,75G(AEP/UK/IT/NOR)
119
Skype malfunction
USB plugged?
Insert USB
Able to run Skype App?
Spec. USB overload.
Connect to other
USB port
B* board
Insert other Skype unit
or
USB dongle
Skype unit
B* board
Network connected?
Do network setup
Yes
No
Yes
No
No
OK
NG
OK
NG
OK
NG
Next page
Yes
3-10. Skype MALFUNCTION 1/2
-Unplug other USB device
-AC OFF/ON
-AC OFF/ON
TROUBLE SHOOTING
NG
KDL-32/40/46/55HX750,751,753,755,756,757,758,759,75G(AEP/UK/IT/NOR)
120
Far end
Video/Audio quality?
Network speed
or
far end system issue
Auto-Focus work?
Sound quality?
No video?
Manual Focus work?
Check Auto-Focus area
Enough network speed?
Skype unit
Call Skype sound test
Far end setting/system
Move unit away
from speaker
Skype unit
Sound
quality
quality
No video
Previous page
OK
NG
No
Yes
No
Yes
No
Yes
Yes
NG
3-10. Skype MALFUNCTION 2/2
TROUBLE SHOOTING
Click on the first or last page to see other KDL-32HX750 / KDL-32HX751 / KDL-32HX753 / KDL-32HX755 / KDL-32HX757 / KDL-32HX758 / KDL-32HX759 / KDL-40HX750 / KDL-40HX751 / KDL-40HX753 / KDL-40HX755 / KDL-40HX756 / KDL-40HX757 / KDL-40HX758 / KDL-40HX759 / KDL-40HX75G / KDL-46HX750 / KDL-46HX751 / KDL service manuals if exist.