Sony KDL-32EX355 / KDL-40EX455 Service Manual ▷ View online
SERVICE / TRAINING MANUAL
LCD Digital Color TV
AZ3TK
Chassis
Segment: P-2L
9-883-497-02
Self Diagnosis
Supported model
Version Date
Subject
1.0
8/30/2012
Original Manual Release Date.
2.0
10/4/2012
Note added to Part List regarding the Main Board and Tuner on section 4 Dissasembly
/ Part Number Information. Replaced page 16.
ORIGINAL MANUAL ISSUE DATE: 8/2012
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE / TRAINING MANUAL
LCD Digital Color TV
AZ3TK
Chassis
Segment: P-2L
9-883-497-02
Self Diagnosis
Supported model
KDL-40EX455
MODEL LIST
MODEL
COMMANDER
DESTINATION
MODEL
COMMANDER
DESTINATION
9-883-497-02
KDL-32EX355 RM-YD081
ARGENTINA
KDL-40EX455 RM-YD081
ARGENTINA
KDL-32EX355/40EX455 i
TABLE OF CONTENTS
Cautions and Warnings ...................................................................................ii
Section 1 - Features and Overview ................................................................1
Features ........................................................................................................1
Specifications ................................................................................................1
Overall Circuit Description .............................................................................4
Specifications ................................................................................................1
Overall Circuit Description .............................................................................4
Main Board ...............................................................................................4
Power Supply Board .................................................................................4
IR Board ....................................................................................................4
Connector Board .......................................................................................4
Switch Unit ................................................................................................5
LCD Panel Assembly ................................................................................5
Power Supply Board .................................................................................4
IR Board ....................................................................................................4
Connector Board .......................................................................................4
Switch Unit ................................................................................................5
LCD Panel Assembly ................................................................................5
Section 2 - Troubleshooting ...........................................................................6
Overview .......................................................................................................6
Updating the Software ..............................................................................6
Self Diagnosis Function .................................................................................6
Standby LED Blink Count .........................................................................6
Viewing the Self Check Diagnosis History ................................................7
Viewing the Self Check Diagnosis History ................................................7
Triage Chart ...................................................................................................8
Section 3 - Flow Charts and Diagrams ..........................................................9
Block Diagram ...............................................................................................9
No Power .....................................................................................................10
Standby LED Blinking ..................................................................................12
No Video ......................................................................................................13
No Power .....................................................................................................10
Standby LED Blinking ..................................................................................12
No Video ......................................................................................................13
Section 4 - Disassembly/Part Number Information ....................................15
Table-Top Stand and Rear Cover Removal .................................................15
Chassis Assembly Removal ........................................................................16
LCD Panel Removal ....................................................................................17
Chassis Assembly Removal ........................................................................16
LCD Panel Removal ....................................................................................17
Reattaching the Bezel to the LCD Panel ................................................18
Cleaning the LCD Panel .........................................................................18
Cleaning the LCD Panel .........................................................................18
Screws .........................................................................................................19
Connectors ..................................................................................................19
Connectors ..................................................................................................19
KDL-32EX355 Only ................................................................................19
KDL-40EX455 Only ................................................................................19
KDL-40EX455 Only ................................................................................19
Accessories and Packaging ........................................................................20
Optional Accessories ...................................................................................20
Miscellaneous ..............................................................................................20
Remote Commander ...................................................................................20
Wire Dressing ..............................................................................................21
Optional Accessories ...................................................................................20
Miscellaneous ..............................................................................................20
Remote Commander ...................................................................................20
Wire Dressing ..............................................................................................21
Section 5 - Updates and Adjustments .........................................................22
Overview .....................................................................................................22
Software Updates for Customers ................................................................22
Software Updates for Servicers ...................................................................22
Software Updates for Customers ................................................................22
Software Updates for Servicers ...................................................................22
Software Update Responsibility ..............................................................23
Checking the Software Version ...............................................................23
Examples of Software Correctable Symptoms .......................................23
Checking the Software Version ...............................................................23
Examples of Software Correctable Symptoms .......................................23
Accessing Service Adjustment Mode ..........................................................24
Completing Service Requirements When Replacing the Main Board .........25
Completing Service Requirements When Replacing the Main Board .........25
Viewing the Status Information ...............................................................25
Selecting the Panel ID Code ...................................................................26
Adding the Serial Number .......................................................................27
Adding the Model Name .........................................................................28
Selecting the Panel ID Code ...................................................................26
Adding the Serial Number .......................................................................27
Adding the Model Name .........................................................................28
Completing Service Requirements When Replacing the LCD Panel ..........30
Verifying the Panel ID Code ....................................................................30
Resetting Panel Operation Time .............................................................31
Resetting Panel Operation Time .............................................................31
Appendix A: Encryption Key Components ............................................... A-1