Sony KDL-22EX355 / KDL-32EX355 / KDL-32EX356 / KDL-40EX455 / KDL-40EX456 Service Manual ▷ View online
SERVICE / TRAINING MANUAL
LCD Digital Color TV
AZ3FK
Chassis
Segment: P-2L
9-883-889-04
Self Diagnosis
Supported model
Version Date
Subject
1.0
6/4/2012
Original Manual Release Date
2.0
6/5/2012
Added Main Board Part Numbers for KDL-32EX356 and KDL-40EX456 models.
Replaced page 17.
3.0
7/11/2012
Added instructions for Reattaching the Bezel to the LCD Panel and updated
Service Adjustments section. Reissue entire manual.
4.0
7/18/2012
Updated Service Adjustments section. Replaced pages 27 - 35.
ORIGINAL MANUAL ISSUE DATE: 6/2012
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE / TRAINING MANUAL
LCD Digital Color TV
AZ3FK
Chassis
Segment: P-2L
9-883-889-04
Self Diagnosis
Supported model
KDL-32EX355
MODEL LIST
MODEL
COMMANDER
DESTINATION
MODEL
COMMANDER
DESTINATION
9-883-889-04
KDL-22EX355 RM-YD081
CHILE/PERU
KDL-22EX355 RM-YD081
VENEZUELA
KDL-32EX355 RM-YD081
CHILE/PERU
KDL-32EX355 RM-YD081
VENEZUELA
KDL-32EX356 RM-YD081
CHILE/PERU
KDL-40EX455 RM-YD081
CHILE/PERU
KDL-40EX455 RM-YD081
VENEZUELA
KDL-40EX456 RM-YD081
CHILE/PERU
KDL-22EX355/32EX355/32EX356/40EX455/40EX456 i
TABLE OF CONTENTS
Cautions and Warnings ...................................................................................ii
Section 1 - Features and Overview ................................................................1
Section 1 - Features and Overview ................................................................1
Features ........................................................................................................1
Specifications ................................................................................................1
Chassis Overview ..........................................................................................3
Overall Circuit Description .............................................................................4
Specifications ................................................................................................1
Chassis Overview ..........................................................................................3
Overall Circuit Description .............................................................................4
Main Board ...............................................................................................4
Power Supply Board .................................................................................4
IR Board ....................................................................................................4
Switch Unit ................................................................................................4
LCD Panel Assembly ................................................................................5
Power Supply Board .................................................................................4
IR Board ....................................................................................................4
Switch Unit ................................................................................................4
LCD Panel Assembly ................................................................................5
Section 2 - Troubleshooting ...........................................................................6
Overview .......................................................................................................6
Updating the Software ..............................................................................6
Self Diagnosis Function .................................................................................6
Standby LED Blink Count .........................................................................6
Viewing the Self Check Diagnosis History ................................................7
Viewing the Self Check Diagnosis History ................................................7
Triage Chart ...................................................................................................8
Section 3 - Flow Charts and Diagrams ..........................................................9
Block Diagram ...............................................................................................9
No Power .....................................................................................................10
Standby LED Blinking ..................................................................................12
No Video ......................................................................................................13
No Power .....................................................................................................10
Standby LED Blinking ..................................................................................12
No Video ......................................................................................................13
Section 4 - Disassembly/Part Number Information ....................................15
Table-Top Stand and Rear Cover Removal .................................................15
Main Board (A) and Power Supply Board (GE22/GL5/GL8) Removal ........16
Main Board (A) and Power Supply Board (GE22/GL5/GL8) Removal ........16
KDL-22EX355 Only ................................................................................16
KDL-32EX355/32EX356/40EX455/40EX456 Only .................................17
KDL-32EX355/32EX356/40EX455/40EX456 Only .................................17
LCD Brackets and LCD Panel Removal ......................................................18
KDL-22EX355 Only ................................................................................18
KDL-32EX355/32EX356/40EX455/40EX456 Only .................................19
KDL-32EX355/32EX356/40EX455/40EX456 Only .................................19
Reattaching the Bezel to the LCD Panel ................................................20
Cleaning the LCD Panel .........................................................................20
Cleaning the LCD Panel .........................................................................20
Connectors ..................................................................................................21
Screws ........................................................................................................21
Accessories and Packaging ........................................................................22
Optional Accessories ...................................................................................22
Wire Dressing ..............................................................................................23
Screws ........................................................................................................21
Accessories and Packaging ........................................................................22
Optional Accessories ...................................................................................22
Wire Dressing ..............................................................................................23
Section 5 - Updates and Adjustments .........................................................24
Overview .....................................................................................................24
Software Updates for Customers ................................................................24
Software Updates for Servicers ...................................................................24
Software Updates for Customers ................................................................24
Software Updates for Servicers ...................................................................24
Software Update Responsibility ..............................................................25
Checking the Software Version ...............................................................25
Examples of Software Correctable Symptoms .......................................25
Checking the Software Version ...............................................................25
Examples of Software Correctable Symptoms .......................................25
Overview .....................................................................................................26
Updating the Software .................................................................................26
Accessing Service Adjustment Mode ..........................................................26
Completing Service Requirements When Replacing the Main Board .........27
Updating the Software .................................................................................26
Accessing Service Adjustment Mode ..........................................................26
Completing Service Requirements When Replacing the Main Board .........27
Viewing the Status Information ...............................................................27
Selecting the Panel ID Code ...................................................................28
Adding the Serial Number .......................................................................29
Adding The Model Name ........................................................................30
Selecting the Panel ID Code ...................................................................28
Adding the Serial Number .......................................................................29
Adding The Model Name ........................................................................30
Completing Service Requirements When Replacing the LCD Panel ..........31
Verifying the Panel ID Code ....................................................................32
Resetting Panel Operation Time .............................................................32
Resetting Panel Operation Time .............................................................32
Accessing Factory Adjustment Mode ..........................................................33
Adjusting the Color Temperature ............................................................34
Appendix A: Encryption Key Components ............................................... A-1