Sony KD-84X9000 Service Manual ▷ View online
XBR/KD-84X9000 Series(WW)
93
TROUBLE SHOOTING
3-8. NETWORK MALFUNCTION
1) Wired Network malfunction
Wired Network
on the TV
Connection result
Local Access
Connection result
Cable Connection
OK
NG
OK
NG
Connection result
Internet Access
Proxy setting
NG
BAPS Board
Check the Ethernet Cable
Ethernet Cable
Check IP address
and Local router setting
Wired Set-up
IP address setting
Check Local router DHCP server
Auto
Manual
OK
NG
XBR/KD-84X9000 Series(WW)
94
TROUBLE SHOOTING
2) USB Wireless Network malfunction
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
Access Point
BAPS Board
Error Message appear
when the Wireless
Network is selected?
USB Dongle
NO
YES
NO
YES
3) Internal Wireless Network malfunction
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
Antenna harness/Access Point
BAPS Board
Error Message appear
when the Wireless
Network is selected?
Wireless Module, Harness
NO
YES
NO
YES
XBR/KD-84X9000 Series(WW)
95
Skype malfunction
USB plugged?
Insert USB
Able to run Skype App?
Spec. USB overload.
Connect to other
USB port
BAPS board
Insert other Skype unit
or
USB dongle
Skype unit
BAPS board
Network connected?
Do network setup
Yes
No
Yes
No
No
OK
NG
OK
NG
OK
NG
Next page
Yes
3-9. Skype MALFUNCTION 1/2 (Except China model)
-Unplug other USB device
-AC OFF/ON
TROUBLE SHOOTING
NG
XBR/KD-84X9000 Series(WW)
96
Far end
Video/Audio quality?
Network speed
or
far end system issue
Auto-Focus work?
Sound quality?
No video?
Manual Focus work?
Check Auto-Focus area
Enough network speed?
Skype unit
Call Skype sound test
Far end setting/system
Move unit away
from speaker
Skype unit
Sound
quality
No video
Previous page
OK
NG
No
Yes
No
Yes
No
Yes
Yes
NG
TROUBLE SHOOTING
3-9. Skype MALFUNCTION 2/2 (Except China model)
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