Sony KD-55X8500A Service Manual ▷ View online
TROUBLE SHOOTING
Update Software
Change the UI
i
3-7. LIGHT SENSOR ERROR
Backlight doesn’t change
h
bi
li h i
Check UI setting for light
OK
Ch k
S f
Update Software
setting to “:ON”
NG
when ambient lighting
level changed
level changed
sensor .
Make sure it is “on”
Make sure it is “on”
Check current Software
NG
Ch k
h th
h
i
OK
NG
Check whether harness is
Connected on HIF and
Connected on HIF and
HSF Board
Connect the Harness
properly
OK
Check whether harness is
Connected on HSF and
Connected on HSF and
B Board
NG
OK
Change Smart Core
Problem with Smart Core
HSF or HIF
or HSF HIF harness
OK
Ch
B* B
d
NG
or HSF‐HIF harness
Change
HSF‐B* board harness
OK
117
Change B* Board
NG
HSF-B* board Harness
problem
KD-55/65 X8500A/ X8504A
TROUBLE SHOOTING
3-8. NETWORK MALFUNCTION
1) Ethernet (Wired)
[Network Set-up]
>[Wired Set-up]
[
p]
on the TV
Connection Results
Cable Connection
OK
Connection Results
Local Access
Connection Results
Internet Access
OK
B board
OK
Proxy setting
Failed
Failed
Failed
Wired Set-up
IP address setting
Auto
Check
Local router
DHCP server
Check cable
B board
OK
Ethernet Cable
Manual
Check IP address
&
Local router setting
NG
118
KD-55/65 X8500A/ X8504A
TROUBLE SHOOTING
2) Internal Wireless Network malfunction
Wireless Network
th TV
on the TV
Is the radio field
Error Message appear
No
No
Strength too weak
or even No signal?
or even No signal?
Bxx Board
when the Wireless
Network is selected?
H d
d f t
t d
Yes
Yes
*1
3) USB Wireless
Network
malfunction
Access Point
Hardware defect suspected.
Go to the next page
*1
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
or even No signal?
Bxx Board
Error Message appear
when the Wireless
Network is selected?
Yes
No
No
Yes
Access Point
USB Dongle
Yes
Yes
119
KD-55/65 X8500A/ X8504A
TROUBLE SHOOTING
From previous page
*1
OK
Check harness
connection is OK
between HW and Bxx
connection is OK
between HW and Bxx
Loose harness
NG
Connect properly
between HW and Bxx
OK
Ch
NG
NG
NG
NG
Change harness
Change
Wi-Fi module
Wi-Fi module
NG
Change Bxx board
OK
OK
Change HW board
NG
Change harness
between Bxx board
and HW board
between Bxx board
and HW board
OK
HW board
Wi-Fi module
Main Harness
If Wi-Fi malfunction happens,
•
•
Wi-Fi module
•
HSC board
•
HSC board
•
Harness between HSC and Bxx
•
Bxx board
are suspected.
120
KD-55/65 X8500A/ X8504A
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