Sony HDR-CX560 / HDR-CX560E / HDR-CX560V / HDR-CX560VE / HDR-CX690E / HDR-CX700 / HDR-CX700E / HDR-CX700V / HDR-CX700VE (serv.man2) Service Manual ▷ View online
HDR-CX560/CX560E/CX560V/CX560VE/CX690E/CX700/CX700E/CX700V/CX700VE_L2
1-1
1. SERVICE NOTE
1-1. POWER SUPPLY DURING REPAIRS
In this unit, about 10 seconds after power is supplied to the battery terminal using the regulated power supply (8.4 V), the power is shut off
so that the unit cannot operate.
These following method is available to prevent this.
so that the unit cannot operate.
These following method is available to prevent this.
Method:
Use the AC power adaptor.
1-2. PRECAUTION ON REPLACING THE VC-624 BOARD
Note the following when replacing the board.
DESTINATION DATA
When you replace to the repairing board, the written destination data of repairing board also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATON DATA WRITE”.
After the board replacement, the error of the built-in recording media may be displayed. In this case, execute the [DESTINATION DATA WRITE]
then the error will be cleared. If it is not cleared with [DESTINATION DATA WRITE], format the built-in recording media.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATON DATA WRITE”.
After the board replacement, the error of the built-in recording media may be displayed. In this case, execute the [DESTINATION DATA WRITE]
then the error will be cleared. If it is not cleared with [DESTINATION DATA WRITE], format the built-in recording media.
USB SERIAL SAVE
When you replace to the repairing board, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “USB SERIAL SAVE” to get the data.
Start the Adjust Manual in the Adjust Station and perform “USB SERIAL SAVE” to get the data.
USB SERIAL No.
The set is shipped with a unique ID (USB Serial No.) written in it.
This ID has not been written in a new board for service, and therefore it must be entered after the board replacement.
Start the Adjust Manual in the Adjust Station and execute the “USB SERIAL No. INPUT”.
This ID has not been written in a new board for service, and therefore it must be entered after the board replacement.
Start the Adjust Manual in the Adjust Station and execute the “USB SERIAL No. INPUT”.
1-3. PRECAUTION ON REPLACING THE MS-455 BOARD
Angular Velocity Sensor
When you replace to the repairing board, write down the sensitivity displayed on the angular velocity sensor SE7501 (PITCH/YAW).
Start the Adjust Manual in the Adjust Station and execute the “GYRO sensor sensitivity adj”.
Start the Adjust Manual in the Adjust Station and execute the “GYRO sensor sensitivity adj”.
Note: The sensor sensitivity of SE7501 (PITCH/YAW) on MS-455 board is written only repair parts.
MS-455 BOARD (SIDE B)
G1
G2
PPP:
PITCH sensor sensitivity
PITCH sensor sensitivity
YYY:
YAW sensor sensitivity
YAW sensor sensitivity
YYY
PPP
MS-455 BOARD (SIDE B)
G1
G2
PPP:
PITCH sensor sensitivity
PITCH sensor sensitivity
YYY:
YAW sensor sensitivity
YAW sensor sensitivity
YYY
PPP
1-4. SELF-DIAGNOSIS FUNCTION
1-4-1. Self-diagnosis Function
When problems occur while the unit is operating, the self-diagnosis
function starts working, and displays on the Viewfinder or the LCD
screen what to do.
This function consists of two display; self-diagnosis display and service
mode display.Details of the self-diagnosis functions are provided in the
Instruction manual.
function starts working, and displays on the Viewfinder or the LCD
screen what to do.
This function consists of two display; self-diagnosis display and service
mode display.Details of the self-diagnosis functions are provided in the
Instruction manual.
1-4-2. Self-diagnosis Display
When problems occur while the unit is operating, the counter of the
Viewfinder or the LCD screen shows a 4-digit display consisting of an
alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “repaired
by:”, “block” in which the problem occurred, and “detailed code”of the
problem.
Viewfinder or the LCD screen shows a 4-digit display consisting of an
alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “repaired
by:”, “block” in which the problem occurred, and “detailed code”of the
problem.
0 0
3 2
C
Repaired by:
Refer to “1-4-3. Self-diagnosis Code Tabl e”.
Indicates the appropriate
step to be taken.
E.g.
13 ....
32 ....Turn on power again.
step to be taken.
E.g.
13 ....
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2 Hz
C : Corrected by customer
E : Corrected by service
E : Corrected by service
engineer
Format the “memory card”.
Viewfinder or LCD screen
0 0
3 2
C
Repaired by:
Refer to “1-4-3. Self-diagnosis Code Tabl e”.
Indicates the appropriate
step to be taken.
E.g.
13 ....
32 ....Turn on power again.
step to be taken.
E.g.
13 ....
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2 Hz
C : Corrected by customer
E : Corrected by service
E : Corrected by service
engineer
Format the “memory card”.
Viewfinder or LCD screen
1-4-3. Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
C
0
4
0
0
Non-standard battery is used.
Use the InfoLITHIUM battery.
C
0
6
0
0
The battery pack temperature is high.
Change the battery pack or place it in a cool place.
C
1
3
0
1
Memory card is unformatted.
Memory card is broken.
Memory card is broken.
Format the memory card.
Insert a new memory card.
Insert a new memory card.
C
1
3
0
2
Access error
Remove the power source. Reconnect it again and operate your cam-
corder again.
corder again.
C
1
3
0
3
Access error (External mdedia)
Turn power off and turn power on again.
C
1
3
0
4
Drive fault (External mdedia)
Turn power off and turn power on again.
C
E
3
2
6
1
6
0
0
0
Difficult to adjust focus
(Cannot initialize focus)
(Cannot initialize focus)
Retry turn the power on by the power switch. If it does not recover,
check the focus MR sensor of lens block (pin e;, ea of CN1001 on the
VC-624 board). If it is OK, check the focus motor drive IC (IC5201 on
the VC-624 board).
check the focus MR sensor of lens block (pin e;, ea of CN1001 on the
VC-624 board). If it is OK, check the focus motor drive IC (IC5201 on
the VC-624 board).
E
2
0
0
0
Flash memory data are rewritten.
Make flash memory data correct value. (Note 1)
E
3
1
0
0
Drive fault
Turn power off and turn power on again.
Note 1: Start the Adjust Manual in the Adjust Station and refer to the “DESTINATON DATA WRITE”.
Note 2: Functions of codes with * mark are not provided in this unit.
Note 2: Functions of codes with * mark are not provided in this unit.
– ENGLISH –
( )
HDR-CX560/CX560E/CX560V/CX560VE/CX690E/CX700/CX700E/CX700V/CX700VE_L2
1-2
– ENGLISH –
1-5. METHOD OF COPING WITH SHIFT LENS ERROR
VC-624 BOARD (SIDE B)
VC-624 BOARD (SIDE A)
IC5501
R5505
C5516
C5515
C5513
C5514
Fig. 1
Measurement points on the VC-624 board
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
E
6
1
1
0
Zoom operations fault
(Cannot initialize zoom lens.)
(Cannot initialize zoom lens.)
Inspect the lens block zoom reset signal (pin ef, eg of CN1001 on
the VC-624 board) when zooming is performed when the zoom lever
is operated, and the zoom motor drive circuit (IC5201 on the VC-624
board) when zooming is not performed.
the VC-624 board) when zooming is performed when the zoom lever
is operated, and the zoom motor drive circuit (IC5201 on the VC-624
board) when zooming is not performed.
E
6
1
1
1
The abnormalities in initialization of the focus
lens and the abnormalities in initialization of
the zoom lens occurred simultaneously.
lens and the abnormalities in initialization of
the zoom lens occurred simultaneously.
Check both C: 32: 60 and E: 61: 10 of the self-diagnosis code.
E
6
1
3
0
Reset position detection error on the stepper
iris initializing
iris initializing
Turn the power on to open lens barrier. Disconnect the battery or power
cord, and then connect again.
Confirm that the iris blades in lens are working.
If iris blades do not working, check the iris motor drive IC in lens
drive block (CN1001 pin ek to ra on VC-624 board).
If iris blades work normally, confirm that they are closing completely
and confirm following item.
･ Case of the iris blades do not close normally Replace the lens
cord, and then connect again.
Confirm that the iris blades in lens are working.
If iris blades do not working, check the iris motor drive IC in lens
drive block (CN1001 pin ek to ra on VC-624 board).
If iris blades work normally, confirm that they are closing completely
and confirm following item.
･ Case of the iris blades do not close normally Replace the lens
block).
･ Case of “E: 61: 30” is appeared and iris blades closed completely.
Confirm that communication with lens block is normal.
･ Case of LCD is not displayed normally Check that connection be-
Confirm that communication with lens block is normal.
･ Case of LCD is not displayed normally Check that connection be-
tween CN6701 on CM-121 board and CN1002 on VC-624 board
by FP-1342 flexible board.
by FP-1342 flexible board.
･ Case of LCD is displayed normally Replace the lens block.
E
6
2
0
0
Handshake correction function does not work
well. (With PITCH angular velocity sensor
output stopped.)
well. (With PITCH angular velocity sensor
output stopped.)
Inspect PITCH angular velocity sensors (SE7501 on the MS-455
board) peripheral circuits.
board) peripheral circuits.
E
6
2
0
1
Handshake correction function does not work
well. (With YAW angular velocity sensor
output stopped.)
well. (With YAW angular velocity sensor
output stopped.)
Inspect YAW angular velocity sensors (SE7501 on the MS-455 board)
peripheral circuits.
peripheral circuits.
E
6
2
0
2
Abnormality of IC for steadyshot.
Refer to [1-5-1. E : 62 : 02 (Abnormality of IC for Steadyshot) Oc-
curred].
curred].
E
6
2
0
3
IC for steadyshot and micro controller com-
munication abnormality among.
munication abnormality among.
Inspect the steadyshot circuit (IC5501 on the VC-624 board).
E
6
2
0
4
I m a g e v i b r a t i o n c o r r e c t i o n d u r i n g
handshake function does not work.
handshake function does not work.
Inspect the image vibration angular velocity sensors (SE7701 on the
VC-624 board) peripheral circuits.
VC-624 board) peripheral circuits.
E
6
2
1
0
Shift lens initializing failure.
Replacement of lens block. (Note 3) If an error occurs again, replace
the VC-624 board.
the VC-624 board.
E
6
2
1
1
Shift lens overheating (Pitch)
Refer to [1-5-2. E : 62 : 11 (Shift Lens Overheating (Pitch)) Oc-
curred].
curred].
E
6
2
1
2
Shift lens overheating (Yaw)
Refer to [1-5-3. E : 62 : 12 (Shift Lens Overheating (Yaw)) Oc-
curred].
curred].
E
6
2
2
0
Abnormality of thermistor.
Refer to [1-5-4. E : 62 : 20 (Abnormality of Thermistor) Occurred].
E
9
1
0
1
Abnormality when flash is beingcharged.
Checking of flash unit or replacement of flash unit.
E
9
1
0
2
Abnormality of flash unit.
Checking of flash unit or replacement of flash unit.
E
9
1
0
3
Abnormality of flash unit Temperature
detection.
detection.
Checking of flash unit or replacement of flash unit.
E
9
2
0
1
Battery current value goes over the max
discharge current
discharge current
Check the remaining battery power because this symptom maybe
depended on the remaining battery level, and confirm whether or
not the symptom is occurred after replacing the battery. If the symp-
tom is still occurred, overhaul inspection is needed. Check each out-
put of DC/DC converter (IC4301 on the VC-624 board) on VC-624
board with connected the DC JACK (CN1007).
(The minimum connection to periphery)
depended on the remaining battery level, and confirm whether or
not the symptom is occurred after replacing the battery. If the symp-
tom is still occurred, overhaul inspection is needed. Check each out-
put of DC/DC converter (IC4301 on the VC-624 board) on VC-624
board with connected the DC JACK (CN1007).
(The minimum connection to periphery)
E
9
4
0
0
Fault of writing or erasing the flash mem-
ory
ory
Inspect the flash memory (IC8101 on the MM-099 board).
E
9
4
0
1
Internal flash memory fault
Inspect the flash memory (IC8101 on the MM-099 board).
E
9
4
0
2
BGM data error
Check the CPU (IC1301 on the VC-624 board).
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
E
9
5
0
0
GPS hardware error
CX560VE/CX560V/CX700VE/CX700V:
Check whether the FP-1358 flexible board is broken,and check
whether it is inserted imperfectly.
If there is no problem the flexible board, inspect or replacement of
the GP392ASSY.
Check whether the FP-1358 flexible board is broken,and check
whether it is inserted imperfectly.
If there is no problem the flexible board, inspect or replacement of
the GP392ASSY.
E
9
6
0
0
Map area mount error
CX560VE/CX560V/CX700VE/CX700V:
Inspect or replacement of the VC-624 board.
Inspect or replacement of the VC-624 board.
E
9
7
0
0
Projector hardware error
Turn power off and turn power on again.
Note 3: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
*
*
HDR-CX560/CX560E/CX560V/CX560VE/CX690E/CX700/CX700E/CX700V/CX700VE_L2
1-3
– ENGLISH –
about 330 msec
Note: The length of low section will vary a little depending on the conditions.
Fig. 2
Change in output voltage of R5505 on the VC-624 board
1-5-1. E : 62 : 02 [Abnormality of IC for Steadyshot] Occurred
Order
Procedure
1
Turn the power OFF.
2
While measuring with an oscilloscope the output voltage of C5513and C5514 in the periphery of IC5501 on the VC-624 board,
turn the power ON to check that the output voltage immediately after the power on change as shown in Fig. 2.
turn the power ON to check that the output voltage immediately after the power on change as shown in Fig. 2.
3
If the output voltage change as shown in Fig. 2, replace the lens block (Note). If it does not change as shown in Fig. 2, inspect
the camera control circuit (IC1301 of VC-624 board) periphery.
the camera control circuit (IC1301 of VC-624 board) periphery.
Note: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
1-5-2. E : 62 : 11 [Shift Lens Overheating (Pitch)] Occurred
Order
AdjustBlock
AdjustCode
Order
1
Start the Adjust Manual in the Adjust Station and execute the [Measure to E:62:11/12] on the
[SERVICE] tab.
[SERVICE] tab.
2
Check if the shift lens moves while setting the order 1.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.
3
While setting the order 1, measure with an oscilloscope the output voltage of C5513 and C5514 in
the periphery of IC5501 on the VC-624 board to check the output voltage varies.
the periphery of IC5501 on the VC-624 board to check the output voltage varies.
4
If the output voltage does not vary, replace the lens block (Note).
When the output voltage varied, proceed to the order 5.
When the output voltage varied, proceed to the order 5.
5
Turn the power OFF.
6
While measuring with an oscilloscope the output voltage of R5505 in the periphery of IC5501 on the
VC-624 board, turn the power ON to check that the output voltage immediately after the power on
change as shown in Fig. 2.
VC-624 board, turn the power ON to check that the output voltage immediately after the power on
change as shown in Fig. 2.
7
If the output voltage change as shown in Fig. 2, replace the lens block(Note).
If it does not change as shown in Fig. 2, inspect the camera control circuit (IC1301 and IC5501of
VC-624 board) periphery.
If it does not change as shown in Fig. 2, inspect the camera control circuit (IC1301 and IC5501of
VC-624 board) periphery.
Note: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
1-5-3.E : 62 : 12 [Shift Lens Overheating (Yaw)] Occurred
Order
AdjustBlock
AdjustCode
Order
1
Start the Adjust Manual in the Adjust Station and execute the [Measure to E:62:11/12] on the [SER-
VICE] tab.
VICE] tab.
2
Check if the shift lens moves while setting the order 1.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.
3
While setting the order 1, measure with an oscilloscope the output voltage of C5515 and C5516 in the
periphery of IC5501 on the VC-624 board to check the output voltage varies.
periphery of IC5501 on the VC-624 board to check the output voltage varies.
4
If the output voltage does not vary, replace the lens block (Note).
When the output voltage varied, proceed to the order 5.
When the output voltage varied, proceed to the order 5.
5
Turn the power OFF.
6
While measuring with an oscilloscope the output voltage of R5505 in the periphery
of IC5501 on the VC-624 board, turn the power ON to check that the output voltage
immediately after the power on change as shown in Fig. 2.
of IC5501 on the VC-624 board, turn the power ON to check that the output voltage
immediately after the power on change as shown in Fig. 2.
7
If the output voltage change as shown in Fig. 2, replace the lens block(Note).
If it does not change as shown in Fig. 2, inspect the camera control circuit (IC1301 and IC5501)
periphery.
If it does not change as shown in Fig. 2, inspect the camera control circuit (IC1301 and IC5501)
periphery.
Note: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
1-5-4. E : 62 : 20 [Abnormality of Thermistor] Occurred
Order
Procedure
1
Turn the power ON.
2
Confirm the connections of flexible flat cables and connectors between the lens block and VC-624 board.
3
In case of no malfunction of connections, replace the lens block with new one (Note) . When the error has occurred in spite of the lens
replacement, replace VC-624 board with new one.
replacement, replace VC-624 board with new one.
Note: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
HDR-CX560/CX560E/CX560V/CX560VE/CX690E/CX700/CX700E/CX700V/CX700VE_L2
1-4
1-6. PRECAUTION ON REPLACING THE BOTTOM CABINET
1-6-1. Precaution on ordering the BOTTOM CABINET
The model display adopts the laser printing method.
Therefore, the Bottom Cabinet for replacement differs depending on
the destination.
As similar displays are provided, choose the suitable one for order.
Therefore, the Bottom Cabinet for replacement differs depending on
the destination.
As similar displays are provided, choose the suitable one for order.
Note: After replacing the Bottom Cabinet, the serial number for it will
be changed to the one exclusive for service use.
Inform a customer of the serial number change and change the
serial number in the repair data.
Inform a customer of the serial number change and change the
serial number in the repair data.
HDR-CX560 (E Model)
Part No.
Description
Part No.
Description
A-1813-462-A CABINET (CX560E23), BOTTOM
Part No.
Description
A-1813-463-A CABINET (CX560KR2), BOTTOM
Part No.
Description
A-1813-464-A CABINET (CX560JE3), BOTTOM
HDR-CX560 (KR Model)
HDR-CX560 (JE Model)
HDR-CX560E (NE Model)
HDR-CX560E (E Model)
HDR-CX560V (JE Model)
HDR-CX560V (US Model)
HDR-CX560V (CND Model)
HDR-CX560V (J Model)
HDR-CX560VE (AEP Model)
HDR-CX690E (AEP Model)
HDR-CX700 (E Model)
HDR-CX700 (KR Model)
HDR-CX700E (NE Model)
HDR-CX700E (E Model)
A-1813-467-A CABINET (CX560CEL), BOTTOM
Part No.
Description
A-1813-466-A CABINET (CX560E34), BOTTOM
Part No.
Description
A-1813-465-A CABINET (CX560JE3P), BOTTOM
Part No.
Description
A-1813-459-A CABINET (CX560U2), BOTTOM
Part No.
Description
A-1818-313-A CABINET (CX560CA2), BOTTOM
Part No.
Description
A-1813-458-A CABINET (CX560J), BOTTOM
Part No.
Description
A-1813-460-A CABINET (CX560CEN), BOTTOM
Part No.
Description
A-1817-500-A CABINET (CX690CEN), BOTTOM
Part No.
Description
A-1813-473-A CABINET (CX700E23), BOTTOM
Part No.
Description
A-1813-474-A CABINET (CX700KR2), BOTTOM
Part No.
Description
A-1813-476-A CABINET (CX700CEL), BOTTOM
Part No.
Description
A-1813-477-A CABINET (CX700E34), BOTTOM
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
HDR-CX700E (HK, JE Model)
Part No.
Description
Part No.
Description
A-1813-475-A CABINET (CX700JE3P), BOTTOM
Part No.
Description
A-1813-478-A CABINET (CX700CN2), BOTTOM
Part No.
Description
A-1813-468-A CABINET (CX700U2), BOTTOM
HDR-CX700E (CH Model)
HDR-CX700V (J Model)
HDR-CX700V (US Model)
HDR-CX700V (CNDModel)
HDR-CX700VE (AEP Model)
HDR-CX700VE (AUS Model)
A-1813-470-A CABINET (CX700CA2), BOTTOM
Part No.
Description
A-1813-469-A CABINET (CX700J), BOTTOM
Part No.
Description
A-1813-471-A CABINET (CX700CEN), BOTTOM
Part No.
Description
A-1813-472-A CABINET (CX700AU2), BOTTOM
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
– ENGLISH –
Click on the first or last page to see other HDR-CX560 / HDR-CX560E / HDR-CX560V / HDR-CX560VE / HDR-CX690E / HDR-CX700 / HDR-CX700E / HDR-CX700V / HDR-CX700VE (serv.man2) service manuals if exist.