DOWNLOAD Sony HDR-CX330 / HDR-CX330E / HDR-PJ330E / HDR-PJ340 / HDR-PJ340E / HDR-PJ350 / HDR-PJ350E (serv.man2) Service Manual ↓ Size: 4.94 MB | Pages: 19 in PDF or view online for FREE

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HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E_L2

Perform the following procedure to check the Wi-Fi function.

Required equipment: Windows personal computer with Wi-Fi interface

1.  Turn on the power of the unit.
2.  Perform the following operations.
 [MENU]→[Camera/Mic]→[

 Shooting Assist]→[Ctrl with Smartphone]

3.  When preparation for Wi-Fi has been completed, the following screen opens and a password for Wi-Fi connection is displayed.

Ctrl with Smartphone

Operate smartphone to connect to

this device via Wi-Fi.

SSID DIRECT-XXXX:HDR-XXXX

Password XXXXXXXX

Device Name HDR-XXXX

4.  Confirm on the personal computer that the unit is detected as a connectable wireless network.
5.  To further confirm that the unit is connectable, connect the unit to the personal computer and double-click the “current connection” from the icon 

displayed on the notice field, make sure that the unit is displayed in the Wireless internet access column.

When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the Viewfinder or the LCD 
screen what to do.
This function consists of two display; self-diagnosis display and service 
mode display. Details of the self-diagnosis functions are provided in the 
Instruction manual.

When problems occur while the unit is operating, the counter of the 
Viewfinder or the LCD screen shows a 4-digit display consisting of an 
alphabet and numbers, which blinks at 3.2 Hz. This 5-character display 
indicates the “repaired by:”, “block” in which the problem occurred, and 
“detailed code” of the problem.

0 0

3 2

C

Repaired by:

Refer to “1-4-3. Self-diagnosis Code Tabl e”.

Indicates the appropriate

step to be taken.

E.g.
13 ....
32 ....Turn on power again.

Block

Detailed Code

Blinks at 3.2 Hz

C : Corrected by customer

E : Corrected by service

engineer

Format the “memory card”.

Viewfinder or LCD screen

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

C

0

4

0

0

Non-standard battery is used.

Use the InfoLITHIUM battery.

C

0

6

0

0

The battery pack temperature is high.

Change the battery pack or place it in a cool place.

C

1

3

0

1

Memory card is unformatted.
Memory card is broken.

Format the memory card.
Insert a new memory card.

C

1

3

0

2

Access error

Remove the power source. Reconnect it again and operate your cam-
corder again.

C

1

3

0

3

Access error (External media)

Turn power off and turn power on again.

C

1

3

0

4

Drive fault (External media)

Turn power off and turn power on again.

C
E

3

2

6

1

6

0

0

0

Difficult to adjust focus 
(Cannot initialize focus)

Retry turn the power on by the power switch. If it does not recover, check 
the focus drive signal of lens block (pin ek of CN4002 on the VC-1025 
board). If it is OK, check the focus motor drive IC (IC6800 on the VC-
1025 board).

E

2

0

0

0

Flash memory data are rewritten.

Make flash memory data correct value. (Note 1)

E

3

1

0

0

Drive fault

Turn power off and turn power on again.

E

4

1

0

0

Wi-Fi Module Hardware Error

Check that connection between CN4902 on the VC-1025 board and 
CN2301 on the WF-1004 board by FP-2200 flexible board.

E

6

1

1

0

Zoom operations fault 
(Cannot initialize zoom lens.)

Inspect the lens block zoom drive signal (pin eg of CN4002 on the VC-
1025 board when zooming is performed when the zoom lever is operated, 
and the zoom motor drive circuit (IC6800 on the VC-1025 board) when 
zooming is not performed.

*

*
*

(

)

*

Note 1: Start the Adjust Manual in the Adjust Station and refer to the “DESTINATION DATA WRITE”.
Note 2: Functions of codes with * mark are not provided in this unit.

1-3

HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E_L2

C6814 C6815

C6816 C6817

R1401

IC6800

approx. 330 msec

Note: The length of low section will vary a little depending on the conditions.

Note 2: Functions of codes with * mark are not provided in this unit.
Note 3: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

E

6

1

1

1

The abnormalities in initialization of 
the focus lens and the abnormalities in 
initialization of the zoom lens occurred 
simultaneously.

Check both C: 32: 60 and E: 61: 10 of the self-diagnosis code.

E

6

1

3

0

Reset position detection error on the step-
per iris initializing

Turn the power on to open lens barrier. Disconnect the battery or power 
cord, and then connect again.
Confirm that the iris blades in lens are working.
If iris blades do not working, check the iris motor drive IC in lens drive 
block (pin wg, wh of CN4002 on theVC-1025 board).
If iris blades work normally, confirm that they are closing completely 
and confirm following item.
•  Case of the iris blades do not close normally. Replace the lens block.
•  Case of E: “61: 30” is appeared and iris blades closed completely.
  Confirm that communication with lens block is normal.
•  Case of LCD is not displayed normally. Check that connection between 

CN6702 on CM-1004 board and CN4004 on VC-1025 board by FP-
2190 flexible board.

•  Case of LCD is displayed normally. Replace the lens block.

E

6

2

0

0

Handshake correction function does not 
work well. (With PITCH angular velocity 
sensor output stopped.)

Inspect PITCH angular velocity sensors (SE7701 on the JK-1009 board) 
peripheral circuits.

E

6

2

0

1

Handshake correction function does not 
work well. (With YAW angular velocity 
sensor output stopped.)

Inspect YAW angular velocity sensors (SE7701 on the JK-1009 board) 
peripheral circuits.

E

6

2

0

2

Abnormality of IC for steadyshot.

Refer to “1-5-1. E : 62 : 02 (Abnormality of IC for Steadyshot) Occurred”.

E

6

2

0

3

IC for steadyshot and micro controller 
communication abnormality among.

Inspect the steadyshot circuit (IC7711 on the VC-1025 board).

E

6

2

0

4

Image vibration correction during hand-
shake function does not work.

Inspect the image vibration angular velocity sensors (SE7711 on the VC-
1025 board) peripheral circuits.

E

6

2

1

0

Shift lens initializing failure.

Replacement of lens block (Note 3).
If an error occurs again, replace the VC-1025 board.

E

6

2

1

1

Shift lens overheating (Pitch)

Refer to “1-5-2. E : 62 : 11 (Shift Lens Overheating (Pitch)) Occurred”.

E

6

2

1

2

Shift lens overheating (Yaw)

Refer to “1-5-3. E : 62 : 12 (Shift Lens Overheating (Yaw)) Occurred”.

E

6

2

2

0

Abnormality of thermistor.

Refer to “1-5-4. E : 62 : 20 (Abnormality of Thermistor) Occurred”.

E

6

2

3

0

Abnormal CPU

Turn power off and turn power on again.

E

9

1

0

1

Abnormality when flash is being charged.

Turn power off and turn power on again.

E

9

1

0

2

Abnormality of LED Video light.

Turn power off and turn power on again.

E

9

1

0

3

Abnormality of LED Video light Tem-
perature detection.

Turn power off and turn power on again.

E

9

2

0

1

Battery current value goes over the max 
discharge current

Check the remaining battery power because this symptom maybe de-
pended on the remaining battery level, and confirm whether or not the 
symptom is occurred after replacing the battery. If the symptom is still 
occurred, overhaul inspection is needed. Check each output of DC/DC 
converter (IC5100 on the VC-1025 board) with connected the DC JACK 
(CN4007) on the VC-1025 board. 
(The minimum connection to periphery)

E

9

4

0

0

Fault of writing or erasing the flash 
memory

Inspect the flash memory (IC8101 on the MM-102 board).

E

9

4

0

1

Internal flash memory fault

Inspect the flash memory (IC8101 on the MM-102 board).

E

9

4

0

2

BGM data error

Check the CPU (IC6000 on the VC-1025 board).

E

9

5

0

0

GPS hardware error

Turn power off and turn power on again.

E

9

6

0

0

Map area mount error

Turn power off and turn power on again.

E

9

7

0

0

Projector hardware error

Turn power off and turn power on again.

*
*

*

*
*

1-4

HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E_L2

Refer to the following flowchart when repairing or inspecting the projector’s projection function.

If you have received an indication on the projector’s projection function from the customer, check defective part according to the following flow-
chart. 
When a defective part has been clarified, repair the projector according to the check result.

Note 1: The projector unit (copper plate in particular) becomes hot after it is used.
 

When replacing a part of the projector unit, wait until it is cooled down.

 

Wipe the lens gently with a soft cloth such as a cleaning cloth or glass cleaning cloth.

Note 2: Stubborn stains may be removed with a soft cloth such as a cleaning cloth or glass cleaning cloth lightly dampened with water.
 

Never use a solvent such as alcohol, benzene or thinner; acid, alkaline or abrasive detergent; or a chemical cleaning cloth, as they will damage the lens sur-
face.

Indicated defective

projector received

Measure brightness.

(  2)

Yes

No

OK

OK

NG

NG

OK

NG

A

B

Indication on 

brightness

Inspect projector

LED. 

(  1)

  1  Refer to the ADJUST tab of Adjust Manual.
  2  Refer to the SERVICE tab of Adjust Manual.

Inspect projector

LED. 

(  1)

END

-
-
-

-

-

Replace projector unit (light emitting block). (

*1)

Replace PJ board. (

*1)

Replace both projector unit (light emitting block)
and PJ board. (

*1)

Projector Data Input

Fixed value input
Enter the number on the label attached to the unit.

Serial number input
LD40

Syywwnnnnn 

Enter the red part.

Order

Procedure

1

Turn the power OFF.

2

While measuring with an oscilloscope the output voltage of R1401 in the periphery of IC6800 on the VC-1025 board, turn the power 
ON to check that the output voltage immediately after the power on change as shown in Fig. 2.

3

If the output voltage change as shown in Fig. 2, replace the lens block (Note). If it does not change as shown in Fig. 2, inspect the camera 
control circuit (IC6000 of VC-1025 board) periphery.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
 

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Order

Procedure

1

Start the Adjust Manual in the Adjust Station and execute the [Measure to E:62:11/12] on the [SERVICE] tab.

2

Check if the shift lens moves while setting the order 1.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.

3

While setting the order 1, measure with an oscilloscope the output voltage of C6816 and C6817 in the periphery of IC6800 on the VC-
1025 board to check the output voltage varies.

4

If the output voltage does not vary, replace the lens block (Note).
When the output voltage varied, proceed to the order 5.

5

Turn the power OFF.

6

While measuring with an oscilloscope the output voltage of R1401 in the periphery of IC6800 on the VC-1025 board, turn the power 
ON to check that the output voltage immediately after the power on change as shown in Fig. 2.

7

If the output voltage rises to 3V, replace the lens block (Note).
If it does not rises to 3V, inspect the camera control circuit IC6000 and IC6800 on the VC-1025 board periphery.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
 

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Order

Procedure

1

Start the Adjust Manual in the Adjust Station and execute the [Measure to E:62:11/12] on the [SERVICE] tab.

2

Check if the shift lens moves while setting the order 1.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.

3

While setting the order 1, measure with an oscilloscope the output voltage of C6814 and C6815 in the periphery of IC6800 on the VC-
1025 board to check the output voltage varies.

4

If the output voltage does not vary, replace the lens block (Note).
When the output voltage varied, proceed to the order 5.

5

Turn the power OFF.

6

While measuring with an oscilloscope the output voltage of R1401 in the periphery of IC6800 on the VC-1025 board, turn the power 
ON to check that the output voltage immediately after the power on change as shown in Fig. 2.

7

If the output voltage rises to 3V, replace the lens block (Note).
If it does not rises to 3V, inspect the camera control circuit IC6000 and IC6800 on the VC-1025 board periphery.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
 

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Order

Procedure

1

Turn the power ON.

2

Confirm the connections of flexible flat cables and connectors between the lens block and VC-1025 board.

3

In case of no malfunction of connections, replace the lens block with new one (Note) . When the error has occurred in spite of the lens
replacement, replace VC-1025 board with new one.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
 

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E_L2

1-5E

Yes

No

OK

NG

OK

NG

OK

NG

A

B

Indicated defective

projector received

Measure brightness.

(  2)

Measure brightness.

(  2)

Indication on 

brightness

Inspect projector

LED. 

(  1)

  1  Refer to the ADJUST tab of Adjust Manual.
  2  Refer to the SERVICE tab of Adjust Manual.

END

-
-
-

-

-

Replace projector unit (light emitting block). (

*1)

Replace PJ board. (

*1)

Replace both projector unit (light emitting block)
and PJ board. (

*1)

Projector Data Input

Fixed value input
Enter the number on the label attached to the unit.

Serial number input
LD40

Syywwnnnnn 

Enter the red part.