Sony HDR-CX220 / HDR-CX220E / HDR-CX230 / HDR-CX230E / HDR-CX280 / HDR-CX280E / HDR-CX290 / HDR-CX290E / HDR-CX320 / HDR-CX320E / HDR-CX380 / HDR-CX380E / HDR-CX390 / HDR-CX390E / HDR-PJ220 / HDR-PJ220E / HDR-PJ230 / HDR-PJ230E / HDR-PJ320E / HDR-PJ380 / HDR-P Service Manual ▷ View online
1-3
HDR-CX220/CX220E/CX230/CX230E/CX280/CX280E/CX290/CX290E/CX320/CX320E/CX380/CX380E/CX390/CX390E/PJ220/PJ220E/PJ230/PJ230E/PJ320E/PJ380/PJ380E/PJ390/PJ390E_L2
6) Click the [File Update] button in the window.
7) A file selection screen opens. Select the Destination Data file to be added and click the [Open] button.
8) When the file has been successfully added, the following window opens.
9) Check the Destination Ver. window and confirm that the version has been updated.
Destination Ver. window
– ENGLISH –
1-4. SELF-DIAGNOSIS FUNCTION
1-4-1. Self-diagnosis Function
When problems occur while the unit is operating, the self-diagnosis
function starts working, and displays on the LCD screen what to do.
This function consists of two display; self-diagnosis display and service
mode display. Details of the self-diagnosis functions are provided in the
Instruction manual.
function starts working, and displays on the LCD screen what to do.
This function consists of two display; self-diagnosis display and service
mode display. Details of the self-diagnosis functions are provided in the
Instruction manual.
1-4-2. Self-diagnosis Display
When problems occur while the unit is operating, the counter of the LCD
screen shows a 4-digit display consisting of an alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “repaired
by:”, “block” in which the problem occurred, and “detailed code”of the
problem.
screen shows a 4-digit display consisting of an alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “repaired
by:”, “block” in which the problem occurred, and “detailed code”of the
problem.
0 0
3 2
C
Repaired by:
Refer to “1-4-3. Self-diagnosis Code Tabl e”.
Indicates the appropriate
step to be taken.
E.g.
13 ....
32 ....Turn on power again.
13 ....
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2 Hz
C : Corrected by customer
E : Corrected by service
engineer
Format the “memory card”.
LCD screen
1-4-3. Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
C
0
4
0
0
Non-standard battery is used.
Use the InfoLITHIUM battery.
C
0
6
0
0
The battery pack temperature is high.
Change the battery pack or place it in a cool place.
C
1
3
0
1
Memory card is unformatted.
Memory card is broken.
Memory card is broken.
Format the memory card.
Insert a new memory card.
Insert a new memory card.
C
1
3
0
2
Access error
Remove the power source. Reconnect it again and operate your cam-
corder again.
corder again.
C
1
3
0
3
Access error (External media)
Turn power off and turn power on again.
C
1
3
0
4
Drive fault (External media)
Turn power off and turn power on again.
C
E
3
2
6
1
6
0
0
0
Difficult to adjust focus
(Cannot initialize focus)
(Cannot initialize focus)
Retry turn the power on by the power switch. If it does not recover,
check the focus MR sensor signal of lens block (pin ek of CN1003 on
the VC-1010 board). If it is OK, check the focus motor drive IC (IC5501
on the VC-1010 board).
check the focus MR sensor signal of lens block (pin ek of CN1003 on
the VC-1010 board). If it is OK, check the focus motor drive IC (IC5501
on the VC-1010 board).
E
2
0
0
0
Flash memory data are rewritten.
Make flash memory data correct value. (Note 1)
E
3
1
0
0
Drive fault
Turn power off and turn power on again.
Note 1: Start the Adjust Manual in the Adjust Station and refer to the “DESTINATION DATA WRITE”.
Note 2: Functions of codes with * mark are not provided in this unit.
Note 2: Functions of codes with * mark are not provided in this unit.
*
*
*
( )
*
1-4
HDR-CX220/CX220E/CX230/CX230E/CX280/CX280E/CX290/CX290E/CX320/CX320E/CX380/CX380E/CX390/CX390E/PJ220/PJ220E/PJ230/PJ230E/PJ320E/PJ380/PJ380E/PJ390/PJ390E_L2
– ENGLISH –
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
E
6
1
1
0
Zoom operations fault
(Cannot initialize zoom lens.)
Inspect the lens block zoom MR sensor signal (pin eg of CN1003 on
the VC-1010 board when zooming is performed when the zoom lever
is operated, and the zoom motor drive circuit (IC5501 on the VC-1010
board) when zooming is not performed.
E
6
1
1
1
The abnormalities in initialization of the focus
lens and the abnormalities in initialization of
the zoom lens occurred simultaneously.
Check both C: 32: 60 and E: 61: 10 of the self-diagnosis code.
E
6
1
3
0
Reset position detection error on the stepper
iris initializing
Turn the power on to open lens barrier. Disconnect the battery or power
cord, and then connect again.
Confirm that the iris blades in lens are working.
If iris blades do not working, check the iris motor drive IC in lens drive
block (pin wg, wh of CN1003 on theVC-1010 board).
If iris blades work normally, confirm that they are closing completely
and confirm following item.
・ Case of the iris blades do not close normally Replace the lens block).
・ Case of “E: 61: 30” is appeared and iris blades closed completely.
・ Case of the iris blades do not close normally Replace the lens block).
・ Case of “E: 61: 30” is appeared and iris blades closed completely.
Confirm that communication with lens block is normal.
・ Case of LCD is not displayed normally Check that connection be-
・ Case of LCD is not displayed normally Check that connection be-
tween CN6702 on CM-1004 board and CN1008 on VC-1010 board
by FP-2059 flexible board.
・ Case of LCD is displayed normally Replace the lens block.
E
6
2
0
0
Handshake correction function does not work
well. (With PITCH angular velocity sensor
output stopped.)
Inspect PITCH angular velocity sensors (SE7501 on the MS-1004
board) peripheral circuits.
E
6
2
0
1
Handshake correction function does not work
well. (With YAW angular velocity sensor
output stopped.)
Inspect YAW angular velocity sensors (SE7501 on the MS-1004 board)
peripheral circuits.
E
6
2
0
2
Abnormality of IC for steadyshot.
Refer to “1-5-1. E : 62 : 02 (Abnormality of IC for Steadyshot) Oc-
curred”.
E
6
2
0
3
IC for steadyshot and micro controller com-
munication abnormality among.
Inspect the steadyshot circuit (IC5501 on the VC-1010 board).
E
6
2
0
4
Image vibration correction during handshake
function does not work.
Inspect the image vibration angular velocity sensors (SE7701 on the
VC-1010 board) peripheral circuits.
E
6
2
1
0
Shift lens initializing failure.
Replacement of lens block (Note 3).
If an error occurs again, replace the VC-1010 board.
E
6
2
1
1
Shift lens overheating (Pitch)
Refer to “1-5-2. E : 62 : 11 (Shift Lens Overheating (Pitch)) Occurred”.
E
6
2
1
2
Shift lens overheating (Yaw)
Refer to “1-5-3. E : 62 : 12 (Shift Lens Overheating (Yaw)) Occurred”.
E
6
2
2
0
Abnormality of thermistor.
Refer to “1-5-4. E : 62 : 20 (Abnormality of Thermistor) Occurred”.
E
9
1
0
1
Abnormality when flash is being charged.
Check or replace the LED Flash/Video light or charging capacitor.
(Note 4)
E
9
1
0
2
Abnormality of LED Video light.
Check or replace the LED Flash/Video light or charging capacitor.
(Note 4)
E
9
1
0
3
Abnormality of LED Video light Tempera-
ture detection.
Check or replace the LED Flash/Video light or charging capacitor.
(Note 4)
E
9
2
0
1
Battery current value goes over the max
discharge current
Check the remaining battery power because this symptom maybe
depended on the remaining battery level, and confirm whether or
not the symptom is occurred after replacing the battery. If the symp-
tom is still occurred, overhaul inspection is needed. Check each
output of DC/DC converter (IC4301 on the VC-1010 board) with
connected the DC JACK (J901) on the VC-1010 board.
(The minimum connection to periphery)
E
9
4
0
0
Fault of writing or erasing the flash mem-
ory
Inspect the flash memory (IC8101 on the MM-102 board).
Note 3: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
Note 4: After repair, be sure to perform “1-6. PROCESS AFTER FIXING FLASH ERROR”.
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
E
9
4
0
1
Internal flash memory fault
Inspect the flash memory (IC8101 on the MM-102 board).
E
9
4
0
2
BGM data error
Check the CPU (IC1301 on the VC-1010 board).
E
9
5
0
0
GPS hardware error
Turn power off and turn power on again.
E
9
6
0
0
Map area mount error
Turn power off and turn power on again.
E
9
7
0
0
Projector hardware error
Turn power off and turn power on again.
1-5. METHOD OF COPING WITH SHIFT LENS ERROR (CX28[]/CX29[]/CX3[][]/PJ3[][] Model)
VC-1010 BOARD (SIDE A)
C5513
C5514
C5515
C5516
R5505
IC5501
Fig. 1
Measurement points on the VC-1010 board
*
*
1-5
HDR-CX220/CX220E/CX230/CX230E/CX280/CX280E/CX290/CX290E/CX320/CX320E/CX380/CX380E/CX390/CX390E/PJ220/PJ220E/PJ230/PJ230E/PJ320E/PJ380/PJ380E/PJ390/PJ390E_L2
– ENGLISH –
approx. 330 msec
Note: The length of low section will vary a little depending on the conditions.
Fig. 2
Change in output voltage of R5505 on the VC-1010 board
1-5-1. E : 62 : 02 [Abnormality of IC for Steadyshot] Occurred
Order
Procedure
1
Turn the power OFF.
2
While measuring with an oscilloscope the output voltage of R5505 in the periphery of IC5501 on the VC-1010 board, turn the
power ON to check that the output voltage immediately after the power on change as shown in Fig. 2.
power ON to check that the output voltage immediately after the power on change as shown in Fig. 2.
3
If the output voltage change as shown in Fig. 2, replace the lens block (Note). If it does not change as shown in Fig. 2, inspect
the camera control circuit (IC1301 of VC-1010 board) periphery.
the camera control circuit (IC1301 of VC-1010 board) periphery.
Note: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
1-5-2. E : 62 : 11 [Shift Lens Overheating (Pitch)] Occurred
Order
AdjustBlock
AdjustCode
Procedure
1
Start the Adjust Manual in the Adjust Station and execute the [Measure to E:62:11/12] on the
[SERVICE] tab.
[SERVICE] tab.
2
Check if the shift lens moves while setting the order 1.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.
3
While setting the order 1, measure with an oscilloscope the output voltage of C5513 and C5514 in
the periphery of IC5501 on the VC-1010 board to check the output voltage varies.
the periphery of IC5501 on the VC-1010 board to check the output voltage varies.
4
If the output voltage does not vary, replace the lens block (Note).
When the output voltage varied, proceed to the order 5.
When the output voltage varied, proceed to the order 5.
5
Turn the power OFF.
6
While measuring with an oscilloscope the output voltage of R5505 in the periphery of IC5501 on the
VC-1010 board, turn the power ON to check that the output voltage immediately after the power on
change as shown in Fig. 2.
VC-1010 board, turn the power ON to check that the output voltage immediately after the power on
change as shown in Fig. 2.
7
If the output voltage rises to 3V, replace the lens block (Note).
If it does not rises to 3V, inspect the camera control circuit (IC1301 and IC5501 of VC-1010 board)
periphery.
If it does not rises to 3V, inspect the camera control circuit (IC1301 and IC5501 of VC-1010 board)
periphery.
Note: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
1-5-3.E : 62 : 12 [Shift Lens Overheating (Yaw)] Occurred
Order
AdjustBlock
AdjustCode
Procedure
1
Start the Adjust Manual in the Adjust Station and execute the [Measure to E:62:11/12] on the [SER-
VICE] tab.
VICE] tab.
2
Check if the shift lens moves while setting the order 1.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.
3
While setting the order 1, measure with an oscilloscope the output voltage of C5515 and C5516 in
the periphery of IC5501 on the VC-1010 board to check the output voltage varies.
the periphery of IC5501 on the VC-1010 board to check the output voltage varies.
4
If the output voltage does not vary, replace the lens block (Note).
When the output voltage varied, proceed to the order 5.
When the output voltage varied, proceed to the order 5.
5
Turn the power OFF.
6
While measuring with an oscilloscope the output voltage of R5505 in the periphery
of IC5501 on the VC-1010 board, turn the power ON to check that the output voltage
immediately after the power on change as shown in Fig. 2.
of IC5501 on the VC-1010 board, turn the power ON to check that the output voltage
immediately after the power on change as shown in Fig. 2.
7
If the output voltage rises to 3V, replace the lens block (Note).
If it does not rises to 3V, inspect the camera control circuit (IC1301 and IC5501 of VC-1010 board)
periphery.
If it does not rises to 3V, inspect the camera control circuit (IC1301 and IC5501 of VC-1010 board)
periphery.
Note: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
1-5-4. E : 62 : 20 [Abnormality of Thermistor] Occurred
Order
Procedure
1
Turn the power ON.
2
Confirm the connections of flexible flat cables and connectors between the lens block and VC-1010 board.
3
In case of no malfunction of connections, replace the lens block with new one (Note) . When the error has occurred in spite of the lens
replacement, replace VC-1010 board with new one.
replacement, replace VC-1010 board with new one.
Note: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
1-6
HDR-CX220/CX220E/CX230/CX230E/CX280/CX280E/CX290/CX290E/CX320/CX320E/CX380/CX380E/CX390/CX390E/PJ220/PJ220E/PJ230/PJ230E/PJ320E/PJ380/PJ380E/PJ390/PJ390E_L2
– ENGLISH –
1-6. NOTE ON REPLACING PROJECTOR UNIT
(PJ220/PJ220E/PJ230/PJ230E/PJ320E/PJ380/PJ380E/PJ390/PJ390E)
Refer to the following flowchart when repairing or inspecting the projector’s projection function.
If you have received an indication on the projector’s projection function from the customer, check defective part according to the following flow-
chart.
When a defective part has been clarified, repair the projector according to the check result.
chart.
When a defective part has been clarified, repair the projector according to the check result.
Note 1: The projector unit (copper plate in particular) becomes hot after it is used.
When replacing a part of the projector unit, wait until it is cooled down.
Note 2: Wipe the lens gently with a soft cloth such as a cleaning cloth or glass cleaning cloth.
Stubborn stains may be removed with a soft cloth such as a cleaning cloth or glass cleaning cloth lightly dampened with water.
Never use a solvent such as alcohol, benzene or thinner; acid, alkaline or abrasive detergent; or a chemical cleaning cloth, as they will damage the lens sur-
face.
face.
Projector problem checking procedure (other than indication on brightness)
Indicated defective
projector received
Measure brightness.
( 2)
Yes
No
OK
OK
NG
NG
OK
NG
A
B
Indication on
brightness
Inspect projector
LED.
( 1)
1 Refer to the ADJUST tab of Adjust Manual.
2 Refer to the SERVICE tab of Adjust Manual.
2 Refer to the SERVICE tab of Adjust Manual.
Inspect projector
LED.
( 1)
END
-
-
-
-
-
-
-
Replace projector unit (light emitting block). (*1)
Replace PJ board. (*1)
Replace both projector unit (light emitting block)
and PJ board. (*1)
Replace PJ board. (*1)
Replace both projector unit (light emitting block)
and PJ board. (*1)
Projector Data Input
Fixed value input
Enter the number on the label attached to the unit.
Serial number input
LD40
Enter the number on the label attached to the unit.
Serial number input
LD40
Syywwnnnnn
Enter the red part.
Projector problem checking procedure (indication on brightness)
Yes
No
OK
NG
OK
NG
OK
NG
A
B
Indicated defective
projector received
Measure brightness.
( 2)
Measure brightness.
( 2)
Indication on
brightness
Inspect projector
LED.
( 1)
1 Refer to the ADJUST tab of Adjust Manual.
2 Refer to the SERVICE tab of Adjust Manual.
2 Refer to the SERVICE tab of Adjust Manual.
END
-
-
-
-
-
-
-
Replace projector unit (light emitting block). (*1)
Replace PJ board. (*1)
Replace both projector unit (light emitting block)
and PJ board. (*1)
Replace PJ board. (*1)
Replace both projector unit (light emitting block)
and PJ board. (*1)
Projector Data Input
Fixed value input
Enter the number on the label attached to the unit.
Serial number input
LD40
Enter the number on the label attached to the unit.
Serial number input
LD40
Syywwnnnnn
Enter the red part.
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