Sony HDR-CX220 / HDR-CX220E / HDR-CX230 / HDR-CX230E / HDR-CX280 / HDR-CX280E / HDR-CX290 / HDR-CX290E / HDR-CX320 / HDR-CX320E / HDR-CX380 / HDR-CX380E / HDR-CX390 / HDR-CX390E / HDR-PJ220 / HDR-PJ220E / HDR-PJ230 / HDR-PJ230E / HDR-PJ320E / HDR-PJ380 / HDR-P Service Manual ▷ View online
1-1
HDR-CX220/CX220E/CX230/CX230E/CX280/CX280E/CX290/CX290E/CX320/CX320E/CX380/CX380E/CX390/CX390E/PJ220/PJ220E/PJ230/PJ230E/PJ320E/PJ380/PJ380E/PJ390/PJ390E_L2
1. SERVICE NOTE
1-1. POWER SUPPLY DURING REPAIRS
In this unit, about 10 seconds after power is supplied to the battery terminal using the regulated power supply (8.4 Vdc), the power is shut off
so that the unit cannot operate.
These following method is available to prevent this.
so that the unit cannot operate.
These following method is available to prevent this.
Method:
Use the AC power adaptor.
1-2. PRECAUTION ON REPLACING THE VC-1010 BOARD
Note the following when replacing the board.
Destination Data
When you replace to the repairing board, the written destination data of repairing board also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATION DATA WRITE”.
After the board replacement, the error of the built-in recording media may be displayed. In this case, execute the [DESTINATION DATA WRITE]
then the error will be cleared. If it is not cleared with [DESTINATION DATA WRITE], format the built-in recording media.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATION DATA WRITE”.
After the board replacement, the error of the built-in recording media may be displayed. In this case, execute the [DESTINATION DATA WRITE]
then the error will be cleared. If it is not cleared with [DESTINATION DATA WRITE], format the built-in recording media.
USB Serial Save
When you replace to the repairing board, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “USB SERIAL SAVE” to get the data.
Start the Adjust Manual in the Adjust Station and perform “USB SERIAL SAVE” to get the data.
USB Serial No. and Product ID
The unit is shipped after an ID (USB Serial No.) unique to each unit and an ID (Product ID) unique to each model have been written.
These IDs have not been written in a new board for service, and therefore they must be entered after the board replacement.
After the board has been replaced with a board for service, start the Adjust Manual in the Adjust Station and execute the “PRODUCT ID & USB
SERIAL No. INPUT” and enter these IDs.
These IDs have not been written in a new board for service, and therefore they must be entered after the board replacement.
After the board has been replaced with a board for service, start the Adjust Manual in the Adjust Station and execute the “PRODUCT ID & USB
SERIAL No. INPUT” and enter these IDs.
Note: A newly entered Product ID is not always equal to the ID before board replacement. If the new ID differs from the previous ID, it may cause a difference
from the ID registered by the customer.
Data for projector (Projector Model)
Before replacing the board with a spare board, acquire the following data from the current board.
• Fixed value (that shows irradiation performance of the projector).
• Serial number of the projector unit.
To acquire the data, start Adjust Manual from Adjust Station and select [Projector Data Reference] on the [DATA] tab.
• Fixed value (that shows irradiation performance of the projector).
• Serial number of the projector unit.
To acquire the data, start Adjust Manual from Adjust Station and select [Projector Data Reference] on the [DATA] tab.
About unit with Internal Memory Model (IM Model)
After the board replacement, execute the procedure below first.
1. Execute the [DESTINATION DATA WRITE] of ADJUST tab in the Adjust Manual.
2. Execute the script files below. (Refer to the flowchart in Fig. 1)
1. Execute the [DESTINATION DATA WRITE] of ADJUST tab in the Adjust Manual.
2. Execute the script files below. (Refer to the flowchart in Fig. 1)
• 13DdmMmcReadTestMINI_v5.vbe
• 13DdmMmcMakePartition_v5.vbe
• 13DdmMmcMakePartition_v5.vbe
Note: Download the script files from TISS Homepage.
When searching in the TISS Homepage, enter “IM_VC_TOOL” for keyword in the Part Number field.
Unless these script files are executed, the following symptoms may appear.
Make sure execute the above script files.
• The internal memory is not recognized as a media.
• The management file saved in the internal memory model cannot be repaired.
• The internal memory cannot be formatted.
Make sure execute the above script files.
• The internal memory is not recognized as a media.
• The management file saved in the internal memory model cannot be repaired.
• The internal memory cannot be formatted.
– ENGLISH –
START
END
Reactive the camcorder automatically
Disconnect the USB cable,
and turnoff the power switch.
Select the "USB CONNECT" to establish
the connection
Execute
the "13DdmMmcReadTestMINI_v5.vbe"
(several second later)
Wait until "SetOverallReadMINI OK" display
(10 seconds later)
Reactive the camcorder automatically
Execute
the "13DdmMMCMakePartition_v5.vbe"
(several second later)
Wait until "MakePartition OK" display
During the power is turning-on,
pull-out the AC-adapter.
Then connect the AC-adapter Again
(It's running with blue color monitor.)
Connect to the PC with a USB cable,
and turn on the power switch.
* by SEUS driver
Fig.1
1-2
HDR-CX220/CX220E/CX230/CX230E/CX280/CX280E/CX290/CX290E/CX320/CX320E/CX380/CX380E/CX390/CX390E/PJ220/PJ220E/PJ230/PJ230E/PJ320E/PJ380/PJ380E/PJ390/PJ390E_L2
1-3. ADDITION OF DESTINATION DATA FILE
If the Destination Data file included in the Adjust manual is old, “DESTINATION DATA WRITE” cannot be executed in some cases.
In that case, download a new Destination Data file from the TISS homepage according to the following procedure.
In that case, download a new Destination Data file from the TISS homepage according to the following procedure.
Note 1: To perform Destination Data Write for this model, the Adjust manual of the DSC-WX50 series must have been installed.
Install the Adjust manual of the DSC-WX50 series in advance.
Note 2: The actual image may differ from the image shown above.
1) If the Destination Data file in the Adjust manual in use is old, the window shown in Fig. 1 is displayed.
Click the [OK] button.
Fig.
1
2) The Destination Data Write window opens.
Check the version of the Destination Data file retained in the Adjust manual.
Destination Ver. window
3) Search the model whose new Destination Data file you want to get on the TISS homepage.
When the Destination Data file has been updated, a file with a name “Destination File For ‘model name’.zip” is registered.
(Example) Destination File For DSC-WX50.zip
Furthermore, the version supported by the Destination Data file is shown in the Remarks column.
Note : If the Destination Data file has not been updated, contact the Service Headquarters.
4) Download the Destination Data file of the relevant model and unzip the file.
5) Execute “DESTINATION DATA WRITE” in the Adjust tab of the Adjust manual.
Click the [START] button.
– ENGLISH –
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HDR-CX220/CX220E/CX230/CX230E/CX280/CX280E/CX290/CX290E/CX320/CX320E/CX380/CX380E/CX390/CX390E/PJ220/PJ220E/PJ230/PJ230E/PJ320E/PJ380/PJ380E/PJ390/PJ390E_L2
6) Click the [File Update] button in the window.
7) A file selection screen opens. Select the Destination Data file to be added and click the [Open] button.
8) When the file has been successfully added, the following window opens.
9) Check the Destination Ver. window and confirm that the version has been updated.
Destination Ver. window
– ENGLISH –
1-4. SELF-DIAGNOSIS FUNCTION
1-4-1. Self-diagnosis Function
When problems occur while the unit is operating, the self-diagnosis
function starts working, and displays on the LCD screen what to do.
This function consists of two display; self-diagnosis display and service
mode display. Details of the self-diagnosis functions are provided in the
Instruction manual.
function starts working, and displays on the LCD screen what to do.
This function consists of two display; self-diagnosis display and service
mode display. Details of the self-diagnosis functions are provided in the
Instruction manual.
1-4-2. Self-diagnosis Display
When problems occur while the unit is operating, the counter of the LCD
screen shows a 4-digit display consisting of an alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “repaired
by:”, “block” in which the problem occurred, and “detailed code”of the
problem.
screen shows a 4-digit display consisting of an alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “repaired
by:”, “block” in which the problem occurred, and “detailed code”of the
problem.
0 0
3 2
C
Repaired by:
Refer to “1-4-3. Self-diagnosis Code Tabl e”.
Indicates the appropriate
step to be taken.
E.g.
13 ....
32 ....Turn on power again.
13 ....
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2 Hz
C : Corrected by customer
E : Corrected by service
engineer
Format the “memory card”.
LCD screen
1-4-3. Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
C
0
4
0
0
Non-standard battery is used.
Use the InfoLITHIUM battery.
C
0
6
0
0
The battery pack temperature is high.
Change the battery pack or place it in a cool place.
C
1
3
0
1
Memory card is unformatted.
Memory card is broken.
Memory card is broken.
Format the memory card.
Insert a new memory card.
Insert a new memory card.
C
1
3
0
2
Access error
Remove the power source. Reconnect it again and operate your cam-
corder again.
corder again.
C
1
3
0
3
Access error (External media)
Turn power off and turn power on again.
C
1
3
0
4
Drive fault (External media)
Turn power off and turn power on again.
C
E
3
2
6
1
6
0
0
0
Difficult to adjust focus
(Cannot initialize focus)
(Cannot initialize focus)
Retry turn the power on by the power switch. If it does not recover,
check the focus MR sensor signal of lens block (pin ek of CN1003 on
the VC-1010 board). If it is OK, check the focus motor drive IC (IC5501
on the VC-1010 board).
check the focus MR sensor signal of lens block (pin ek of CN1003 on
the VC-1010 board). If it is OK, check the focus motor drive IC (IC5501
on the VC-1010 board).
E
2
0
0
0
Flash memory data are rewritten.
Make flash memory data correct value. (Note 1)
E
3
1
0
0
Drive fault
Turn power off and turn power on again.
Note 1: Start the Adjust Manual in the Adjust Station and refer to the “DESTINATION DATA WRITE”.
Note 2: Functions of codes with * mark are not provided in this unit.
Note 2: Functions of codes with * mark are not provided in this unit.
*
*
*
( )
*
1-4
HDR-CX220/CX220E/CX230/CX230E/CX280/CX280E/CX290/CX290E/CX320/CX320E/CX380/CX380E/CX390/CX390E/PJ220/PJ220E/PJ230/PJ230E/PJ320E/PJ380/PJ380E/PJ390/PJ390E_L2
– ENGLISH –
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
E
6
1
1
0
Zoom operations fault
(Cannot initialize zoom lens.)
Inspect the lens block zoom MR sensor signal (pin eg of CN1003 on
the VC-1010 board when zooming is performed when the zoom lever
is operated, and the zoom motor drive circuit (IC5501 on the VC-1010
board) when zooming is not performed.
E
6
1
1
1
The abnormalities in initialization of the focus
lens and the abnormalities in initialization of
the zoom lens occurred simultaneously.
Check both C: 32: 60 and E: 61: 10 of the self-diagnosis code.
E
6
1
3
0
Reset position detection error on the stepper
iris initializing
Turn the power on to open lens barrier. Disconnect the battery or power
cord, and then connect again.
Confirm that the iris blades in lens are working.
If iris blades do not working, check the iris motor drive IC in lens drive
block (pin wg, wh of CN1003 on theVC-1010 board).
If iris blades work normally, confirm that they are closing completely
and confirm following item.
･ Case of the iris blades do not close normally Replace the lens block).
･ Case of “E: 61: 30” is appeared and iris blades closed completely.
･ Case of the iris blades do not close normally Replace the lens block).
･ Case of “E: 61: 30” is appeared and iris blades closed completely.
Confirm that communication with lens block is normal.
･ Case of LCD is not displayed normally Check that connection be-
･ Case of LCD is not displayed normally Check that connection be-
tween CN6702 on CM-1004 board and CN1008 on VC-1010 board
by FP-2059 flexible board.
･ Case of LCD is displayed normally Replace the lens block.
E
6
2
0
0
Handshake correction function does not work
well. (With PITCH angular velocity sensor
output stopped.)
Inspect PITCH angular velocity sensors (SE7501 on the MS-1004
board) peripheral circuits.
E
6
2
0
1
Handshake correction function does not work
well. (With YAW angular velocity sensor
output stopped.)
Inspect YAW angular velocity sensors (SE7501 on the MS-1004 board)
peripheral circuits.
E
6
2
0
2
Abnormality of IC for steadyshot.
Refer to “1-5-1. E : 62 : 02 (Abnormality of IC for Steadyshot) Oc-
curred”.
E
6
2
0
3
IC for steadyshot and micro controller com-
munication abnormality among.
Inspect the steadyshot circuit (IC5501 on the VC-1010 board).
E
6
2
0
4
Image vibration correction during handshake
function does not work.
Inspect the image vibration angular velocity sensors (SE7701 on the
VC-1010 board) peripheral circuits.
E
6
2
1
0
Shift lens initializing failure.
Replacement of lens block (Note 3).
If an error occurs again, replace the VC-1010 board.
E
6
2
1
1
Shift lens overheating (Pitch)
Refer to “1-5-2. E : 62 : 11 (Shift Lens Overheating (Pitch)) Occurred”.
E
6
2
1
2
Shift lens overheating (Yaw)
Refer to “1-5-3. E : 62 : 12 (Shift Lens Overheating (Yaw)) Occurred”.
E
6
2
2
0
Abnormality of thermistor.
Refer to “1-5-4. E : 62 : 20 (Abnormality of Thermistor) Occurred”.
E
9
1
0
1
Abnormality when flash is being charged.
Check or replace the LED Flash/Video light or charging capacitor.
(Note 4)
E
9
1
0
2
Abnormality of LED Video light.
Check or replace the LED Flash/Video light or charging capacitor.
(Note 4)
E
9
1
0
3
Abnormality of LED Video light Tempera-
ture detection.
Check or replace the LED Flash/Video light or charging capacitor.
(Note 4)
E
9
2
0
1
Battery current value goes over the max
discharge current
Check the remaining battery power because this symptom maybe
depended on the remaining battery level, and confirm whether or
not the symptom is occurred after replacing the battery. If the symp-
tom is still occurred, overhaul inspection is needed. Check each
output of DC/DC converter (IC4301 on the VC-1010 board) with
connected the DC JACK (J901) on the VC-1010 board.
(The minimum connection to periphery)
E
9
4
0
0
Fault of writing or erasing the flash mem-
ory
Inspect the flash memory (IC8101 on the MM-102 board).
Note 3: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
Note 4: After repair, be sure to perform “1-6. PROCESS AFTER FIXING FLASH ERROR”.
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
E
9
4
0
1
Internal flash memory fault
Inspect the flash memory (IC8101 on the MM-102 board).
E
9
4
0
2
BGM data error
Check the CPU (IC1301 on the VC-1010 board).
E
9
5
0
0
GPS hardware error
Turn power off and turn power on again.
E
9
6
0
0
Map area mount error
Turn power off and turn power on again.
E
9
7
0
0
Projector hardware error
Turn power off and turn power on again.
1-5. METHOD OF COPING WITH SHIFT LENS ERROR (CX28[]/CX29[]/CX3[][]/PJ3[][] Model)
VC-1010 BOARD (SIDE A)
C5513
C5514
C5515
C5516
R5505
IC5501
Fig. 1
Measurement points on the VC-1010 board
*
*
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