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HDR-AS30V

1-5

Ref. No. 

Part No. 

Description

  901 

1-846-615-11 

Micro USB cable

 904 

X-2584-958-1  Attachment 

Buckle

 905 

X-2584-959-1  Flat 

Adhesive 

Mount

 906 

X-2584-960-1  Curved 

Adhesive 

Mount

  907 

4-479-707-01 

Operating Guide (JAPANESE)

*  907 

4-479-707-21 

Operating Guide (FRENCH, SPANISH)

*  907 

4-479-707-31 

Operating Guide (PORTUGUESE, ITALIAN, 

GERMAN)

*  907 

4-479-707-41 

Operating Guide (DUTCH, SWEDISH, RUSSIAN)

  907 

4-479-707-51 

Operating Guide (TRADITIONAL CHINESE, 

KOREAN, ARABIC)

*  907 

4-479-707-61 

Operating Guide (SIMPLIFIED CHINESE)

Ref. No. 

Part No. 

Description

 908 

X-2588-165-2  Waterproof 

Case

This Item is not supplied with the unit as an accessory, but it is prepared as a service part. 
When the customer requests printed one, ask Head Quarter.
941

Ref. No. 

Part No. 

Description

* 941 

4-477-527-01  Handbook (JAPANESE)

* 941 

4-477-527-11  Handbook (ENGLISH)

*  941 

4-477-527-21 

Handbook (CANADIAN FRENCH)

* 941 

4-477-527-31  Handbook (SPANISH)

* 941 

4-477-527-41  Handbook (PORTUGUESE)

*  941 

4-477-527-51 

Handbook (BRAZILIAN PORTUGUESE)

* 941 

4-477-527-61  Handbook (GERMAN)

* 941 

4-477-527-71  Handbook (ITALIAN)

Ref. No. 

Part No. 

Description

* 941 

4-477-527-81  Handbook (DUTCH)

* 941 

4-477-527-91  Handbook (SWEDISH)

* 941 

4-477-528-11  Handbook (RUSSIAN)

*  941 

4-477-528-21 

Handbook (TRADITIONAL CHINESE)

*  941 

4-477-528-31 

Handbook (SIMPLIFIED CHINESE)

* 941 

4-477-528-41  Handbook (KOREAN)

* 941 

4-477-528-51  Handbook (ARABIC)

* 941 

4-477-528-61  Handbook (INDONESIAN)

* 941 

4-477-528-71  Handbook (THAI)

Ref. No. 

Part No. 

Description

  

8-022-359-00 

Rechargeable battery pack (NP-BX1)/J (J)

  

8-022-359-31 

Rechargeable battery pack (NP-BX1)/UC (US, CND)

Ref. No. 

Part No. 

Description

  

8-022-359-50 

Rechargeable battery pack (NP-BX1)/CE (AEP, E, AUS)

  

8-022-359-71 

Rechargeable battery pack (NP-BX1)/CN (CH)

The changed portions from
Ver. 1.1 are shown in blue.

HDR-AS30V

1-6

Ref. No. 

Part No. 

Description

  

8-022-359-00 

リチャージャブルバッテリーパック

（NP-BX1）/J (J)

Ref. No. 

Part No. 

Description

 951 

1-846-615-11  マイクロUSBケーブル

 954 

X-2584-958-1  装着バックル

 955 

X-2584-959-1  平面用接着マウント

 956 

X-2584-960-1  曲面用接着マウント

 957 

4-479-707-01  取扱説明書 (日本語)

* 957 

4-479-707-21  取扱説明書 (フランス語, スペイン語)

* 957 

4-479-707-31   取扱説明書 (ポルトガル語, イタリア語, 

ドイツ語)

* 957 

4-479-707-41   取扱説明書 (オランダ語, スェーデン語, 

ロシア語)

 957 

4-479-707-51   

取扱説明書 (中国語 (繁体字), 韓国語, 

アラビア語)

* 957 

4-479-707-61  取扱説明書 (中国語 (簡体字))

Ref. No. 

Part No. 

Description

 958 

X-2588-165-2  ウォータープルーフケース

当商品はアクセサリーとして同梱されていませんが、サービス部品として準備しております。
お客様から紙への印刷物を要求された場合は提供して下さい。

Ref. No. 

Part No. 

Description 

* 991 

4-477-527-01  ハンドブック (日本語)

* 991 

4-477-527-11  ハンドブック (英語)

* 991 

4-477-527-21  ハンドブック (カナディアンフランス語)

* 991 

4-477-527-31  ハンドブック (スペイン語)

* 991 

4-477-527-41  ハンドブック (ポルトガル語)

* 991 

4-477-527-51  ハンドブック (ブラジリアンポルトガル語)

* 991 

4-477-527-61  ハンドブック (ドイツ語)

* 991 

4-477-527-71  ハンドブック (イタリア語)

Ref. No. 

Part No. 

Description 

* 991 

4-477-527-81  ハンドブック (オランダ語)

* 991 

4-477-527-91  ハンドブック (スェーデン語)

* 991 

4-477-528-11  ハンドブック (ロシア語)

* 991 

4-477-528-21  ハンドブック (中国語 (繁体字))

* 991 

4-477-528-31  ハンドブック (中国語 (簡体字))

* 991 

4-477-528-41  ハンドブック (韓国語)

* 991 

4-477-528-51  ハンドブック (アラビア語)

* 991 

4-477-528-61  ハンドブック (インドネシア語)

* 991 

4-477-528-71  ハンドブック (タイ語)

The changed portions from
Ver. 1.1 are shown in blue.

HDR-AS30V

2-1

Warning indicators and 

messages

Symptom/State

Correction

Display Icon

FAIL

Failed in salvage

•  The memory card is not inserted properly.
•  The memory card is damaged.
•  The memory card format is incompatible 

with this camera.

–

Failed to restore management file
Failed to create management file

MEDIA

ACCESSESERROR

• 

The memory card is not inserted properly. 

•  The memory card is damaged. 
•  The memory card format is incompatible 

with this camera.

Blink

DATA ERROR
BUFFER OVER
READ-ONLY MS
FAKE MS
UNSUPPORTED MS
BROKEN MS
FORMAT ERROR
AV INDEX ERROR
No alternative block
MS with damaged claw
Access control MS
MS with inadequate performance 
(Shooting moving picture)
Media error (Format)

ERROR

Feature Parity Error

•  Turn the power off and then on again.

–

Abnormal ACV voltage
Fatal Error (Recording Wi-Fi published)

BATT

Battery overcurrent end

•  Battery charge is insufficient for operation.
•  The battery pack is delivering current ex-

ceeding the maximum discharge current 
(beyond which proper operation of the 
camera cannot be assured when an external 
microphone, etc., is connected).

•   A different battery pack is detected when the 

camera is powered on.

•  Battery pack deterioration is detected.

–

DSC:IB error (BATT INFO)
IB CHECK ERROR
DSC:IB error (Other than BATT INFO)
Battery dead
Low battery (Format)

LowPw

BATTERY END

•  There is no remaining battery charge.

–

HEAT

High battery temperature

•  The camera temperature has risen. The 

power may turn off automatically, or you 
may be unable to record movies. Leave the 
camera in a cool location until the tempera-
ture goes down.

•   If you record movies for an extended period, 

the camera temperature rises. In this case, 
stop recording movies.

–

NoIMG

No image (Recording Wi-Fi published)

•  The memory card does not contain playable 

images.

–

No image (Moving picture playback)

NoCRD

No media (Recording Wi-Fi published)

•  There is no memory card inserted.

No media (Moving picture playback)
No media (Format)

NoDSP

No  external display (Moving picture 
playback)

•  The camera is not connected to a TV when 

playback is started.

–

OFF

Exclusive SteadyShot setting (Setting)

•  You attempted to change the SteadyShot set-

ting when the [SSLOW] setting is activated.

–

PLANE

Airplane mode

•   When the airplane mode is set to [ON], GPS 

and Wi-Fi cannot be used.

–

HDR-AS30V

3-1

When you replace to a board for service, the written destination data of the board for service also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATON DATA WRITE”.
After the board replacement, the error of the built-in recording media may be displayed. In this case, execute the “DESTINATION DATA WRITE”
then the error will be cleared. If it is not cleared with “DESTINATION DATA WRITE”, format the built-in recording media.

Note:  It is not necessary to execute the “DESTINATION DATA WRITE” for following destinations.

 

• AEP (A-1989-415-[])

 • 

E 

(A-1989-416-[])

 • 

CH 

(A-1993-201-[])

When you replace to a board for service, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “USB SERIAL SAVE” to get the data.

The unit is shipped after an ID (USB Serial No.) unique to each unit and an ID (Product ID) unique to each model have been written.
These IDs have not been written in a new board for service, and therefore they must be entered after the board replacement.
After the board has been replaced with a board for service, start the Adjust Manual in the Adjust Station and execute the “PRODUCT ID & 
USB SERIAL No. INPUT” and enter these IDs.

Note: 

A newly entered Product ID is not always equal to the ID before board replacement. If the new ID differs from the previous ID, it may cause a difference 
from the ID registered by the customer.

When replacing the VC board, the CPU’s unique number (MAC address) must be reloaded. Perform the following procedure to reload the 
CPU’s unique number (MAC address).
1.  Download the latest-version Adjust manual from the TISS homepage.
2.  Install the downloaded Adjust manual.
3.  Execute “Wireless LAN check” on the ADJUST tab.

If “Wireless LAN check” is not executed and the backup data before replacement is restored, the MAC address in the Wi-Fi module does not 
match the MAC address in the flash memory, causing an error during Wi-Fi transfer.

A password required for Wi-Fi connection is recorded in every VC board. A label to present the password to the customer is stuck to every VC 
board for service. When the VC board is replaced, attach this label to the unit to be sent back.

Note:  The new SSID and password can be checked on the PC connected to the unit with a USB cable.
 [Computer] 

→ [PMHOME] → [INFO] → [WIFI_INF.TXT]

Applicable parts

• VC-1021 BOARD, COMPLETE (SERVICE)

Note:  The [DATA LOAD AND WRITE] function in “ADJUSTMENT DATA BACKUP” on the DATA tab in the Adjust manual overwrites all data of the 

unit. Therefore, the MAC address updated during the above procedure is also overwritten. Perform the above operations “Update of MAC Address” 
after all work has been done.

After the replacement and repair, the MAC address is changed, and thus the re-setting for connection devices is required. 
Accordingly, download the Flyer of WLAN Reset (Flyer of WLAN Reset_9834752[][].pdf) from the TISS homepage and print out it, and attach 
it to the set when returning the set to customer.

The handbook PDF is stored in the internal memory of the board for service.
The data of this handbook PDF differs depending on destinations.