DOWNLOAD Sony DCR-TRV240 / DCR-TRV340 (serv.man2) Service Manual ↓ Size: 9.48 MB | Pages: 127 in PDF or view online for FREE

1-43

You can use the printer (optional) on your camcorder to print images on print paper.
For details, refer to the operating instructions of the printer.
There are various ways of printing still images. The following, however, describes how
to print by selecting 

 in the menu settings on your camcorder. (p. 104)

Before operation
• Insert a recorded “Memory Stick” into your camcorder.
• Attach the optional printer to your camcorder.

You can print nine still images on the 9-split print paper. Select the desired mode in the
menu settings.

* Nine still images with print marks are printed together.

You can make prints with the recording date and/or recording time. Select the desired
mode in the menu settings.

JUL    4  2002

4  12:00 PM

Printer

DATE

PRINT  SET
  9PIC  PRINT
  DATE/TIME
    RETURN

RETURN
SAME
MULTI
MARKED

 [MENU] : END

PRINT  SET
  9PIC  PRINT
  DATE/TIME
    RETURN

OFF
DATE
DAY&TIME

 [MENU] : END

Images recorded in the multi screen mode
You cannot print images recorded in the multi screen mode on sticker type print paper.

Moving pictures recorded on “Memory Stick”
You cannot print moving pictures.

When “Memory Stick” has no files
“

 NO STILL IMAGE FILE” appears on the screen.

When there are no files with a PRINT MARK
“

 NO PRINT MARK” appears on the screen.

If you run into any problem using your camcorder, use the following table to
troubleshoot the problem. If the problem persists, disconnect the power source and
contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss”
appears on the screen or the display window, the self-diagnosis display function has
worked. See page 182.

• The POWER switch is not set to CAMERA.

c Set it to CAMERA (p. 20).

• The tape has run out.

c Rewind the cassette or insert a new one (p. 19, 33).

• The write-protect tab is set to expose the red mark.

c Use a new tape or slide the tab (p. 19).

• The tape is stuck to the drum (moisture condensation).

c Remove the cassette and leave your camcorder for at

least one hour to acclimatize (p. 192).

• While being operated in CAMERA mode, your camcorder

has been in the standby mode for more than three
minutes.

c Set the POWER switch to OFF (CHG) and then to

CAMERA again (p. 20).

• The battery pack is dead or nearly dead.

c Install a charged battery pack (p. 12, 13).

• The viewfinder lens is not adjusted.

c Adjust the viewfinder lens (p. 24).

• STEADYSHOT is set to OFF in the menu settings.

c Set it to ON (p. 104).

• 16:9WIDE is set to ON in the menu settings.

c Set it to OFF (p. 104).

• The setting is the manual focus mode.

c Set FOCUS to the autofocus mode (p. 53).

• Shooting conditions are not suitable for autofocus.

c Adjust for manual focusing (p. 53).

• The LCD panel is open.

c Close the LCD panel (p. 22).

• The contrast between the subject and background is too

high. This is not a malfunction.

• This is not a malfunction.

• Slow shutter, Super NightShot or Color Slow Shutter

mode is activated. This is not a malfunction.

START/STOP does not operate.

The power goes off.

The image on the viewfinder screen
is not clear.

The SteadyShot function does not
work.

The autofocusing function does not
work.

The picture does not appear in the
viewfinder.

A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.

A vertical band appears when you
shoot a very bright subject.

Some tiny white spots appear on the
screen.

• If 10 minutes elapse after you set the POWER switch to

CAMERA or DEMO MODE is set to ON in the menu
settings without a cassette inserted, your camcorder
automatically starts the demonstration.

c Insert a cassette and the demonstration stops.

You can also cancel DEMO MODE (p. 104).

• NIGHTSHOT is set to ON.

c Set it to OFF (p. 28).

• NIGHTSHOT is set to ON in a bright place.

c Set it to OFF (p. 28).

• The backlight function is active.

c Set it off (p. 27).

• BEEP is set to OFF in the menu settings.

c Set it to MELODY or NORMAL (p. 104).

• Set STEADYSHOT to OFF in the menu setting (p. 104).

• The power of the external flash is off or the power source

does not installed.

c Turn on the external flash or install the power source.

• Two or more external flashes are attached.

c Only one external flash can be attached.

• AUTO is selected in FLASH MODE in the menu settings

while recording in a bright place.

c Set it to ON (p. 104).

• The POWER switch is not set to VCR.

c Set it to VCR (p. 33).

• The cassette has run out of tape.

c Rewind the tape (p. 33).

• The video heads may be dirty.

c Clean the heads using the Sony V8-25CLD cleaning

cassette (optional) (p. 193).

• The stereo tape is played back with HiFi SOUND set to 2

in the menu settings.

c Set it to STEREO (p. 104).

• The volume is turned to minimum.

c Press VOLUME + (p. 33).

• AUDIO MIX is set to the ST2 side in the menu settings.

c Adjust AUDIO MIX (p. 104).

• The tape has a blank portion between recorded portion

(p. 67).

• PB MODE is set to 

/  in the menu settings.

c Set it to AUTO (p. 104).

• Set PB MODE to 

/  in the menu settings (p. 104).

(continued on the following page)

An unknown picture is displayed on
the screen.

The picture is recorded in incorrect or
unnatural colors.

Picture appears too bright, and the
subject does not appear on the
screen.

The shutter does not sound.

A horizontal black band appears
when shooting a TV screen or a
computer screen.

An external flash (optional) does not
work.

The tape does not move when a
video control button is pressed.

The playback button does not work.

There are horizontal lines on the
picture, or the playback picture is not
clear or does not appear.

No sound or only a low sound is
heard when playing back a tape.

The date search does not work
correctly.

The picture which is recorded in the
Digital8   system is not played back.

The tape which is recorded in the Hi8
/standard 8 system is not played
back correctly.

1-44

• The battery pack is not installed, or is dead or nearly dead.

c Install a charged battery pack (p. 12, 13).

• The AC power adaptor is not connected to a wall outlet.

c Connect the AC power adaptor to a wall outlet (p. 16).

• The tape was ejected after recording.
• You have not recorded on the new cassette yet.
• The tape has a blank portion at the beginning or midway.

• The operating temperature is too low.
• The battery pack is not charged enough.

c Charge the battery pack fully again (p. 13).

• The battery pack is completely dead, and cannot be

recharged.

c Replace with a new battery pack (p. 12).

• You have used the battery pack in an extremely hot or

cold environment for a long time.

• The battery pack is completely dead, and cannot be

recharged.

c Replace with a new battery pack (p. 12).

• The battery is dead.

c Use a fully charged battery pack (p. 12, 13).

• A deviation has occurred in the remaining battery time.

c Charge the battery pack fully so that the remaining

battery time indicator indicates correct time (p. 13).

• A deviation has occurred in the remaining battery time.

c Charge the battery pack fully so that the remaining

battery time indicator indicates correct time (p. 13).

• The power source is disconnected.

c Connect it firmly (p. 12, 16).

• The battery is dead.

c Use a charged battery pack (p. 12, 13).

• Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at

least one hour to acclimatize (p. 192).

The power does not turn on.

The end search function does not
work.

The end search function does not
work correctly.

The battery pack is quickly
discharged.

The remaining battery time indicator
does not indicate the correct time.

The power goes off although the
remaining battery time indicator
indicates that the battery pack has
enough power to operate.

The cassette cannot be removed from
the holder.

The 

% and Z indicators flash and no

functions except for cassette ejection
work.

• The POWER switch is not set to MEMORY.

c Set it to MEMORY (p. 122).

• The “Memory Stick” is not inserted.

c Insert a “Memory Stick” (p. 117).

• The “Memory Stick” is full.

c Delete unnecessary images and record again (p. 169).

• The “Memory Stick” formatted incorrectly is inserted.

c Format the “Memory Stick” on your camcorder or use

another “Memory Stick” (p. 110, 117).

• The write-protect tab on the “Memory Stick” is set to

LOCK.

c Release the lock (p. 115).

• The image is protected.

c Cancel image protection (p. 168).

• The write-protect tab on the “Memory Stick” is set to

LOCK.

c Release the lock (p. 115).

• The write-protect tab on the “Memory Stick” is set to

LOCK.

c Release the lock (p. 115).

• The write-protect tab on the “Memory Stick” is set to

LOCK.

c Release the lock (p. 115).

• The write-protect tab on the “Memory Stick” is set to

LOCK.

c Release the lock (p. 115).

• The image to protect is not played back.

c Press MEMORY PLAY to play back the image (p. 148).

• The write-protect tab on the “Memory Stick” is set to

LOCK.

c Release the lock (p. 115).

• The image to write a print mark to is not played back.

c Press MEMORY PLAY to play back the image (p. 148).

• You are trying to write a print mark on a moving picture.

c Print marks cannot be written on a moving picture.

• The write-protect tab on the “Memory Stick” is set to

LOCK.

c Release the lock (p. 115).

(continued on the following page)

The “Memory Stick” does not
function.

Recording does not function.

The image cannot be deleted.

You cannot format the “Memory
Stick”.

Deleting all the images cannot be
carried out.

You cannot protect the image.

You cannot write a print mark on
the still image.

The photo save function does not
work.

• The input selector on the VCR is not set correctly.

c Check the connection and set the input selector on the

VCR again (p. 74)

• Your camcorder is connected to DV equipment of other

than Sony using the i.LINK cable (DV connecting cable).

c Set it to IR (p. 74).

• You have attempted to set a program on a blank portion of

the tape.

c Set the program again on a recorded portion (p. 83).

• Your camcorder and the VCR are not synchronized.

c Adjust the synchronization (p. 81).

• The IR SETUP code is incorrect.

c Set the correct code (p. 76).

• PB MODE is set to 

/  in the menu settings.

c Set it to AUTO. (p. 104)

• Setting program on a blank portion of the tape is

attempted.

c Set the program again on a recorded portion (p. 144).

• COMMANDER is set to OFF in the menu settings.

c Set it to ON (p. 104).

• Something is blocking the infrared rays.

c Remove the obstacle.

• The batteries are inserted with + and – incorrectly

matching + and – inside the battery compartment.

c Insert the batteries correctly (p. 205).

• The batteries are dead.

c Insert new ones (p. 205).

• DISPLAY is set to V-OUT/LCD in the menu settings.

c Set it to LCD (p. 104).

• Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at

least one hour to acclimatize (p. 192).

• Some trouble have occurred in your camcorder.

c Remove the cassette and insert it again, then operate

your camcorder.

• The POWER switch is not set to OFF (CHG).

c Set it to OFF (CHG).

• Charging is completed.
• The AC power adaptor is disconnected.

c Connect it firmly (p. 13).

• Something is wrong with the battery pack.

c Contact your Sony dealer or local authorized Sony

service facility.

Digital program editing to a tape
does not function.

Digital program editing to a
“Memory Stick” does not function.
(DCR-TRV340 only)

The Remote Commander supplied
with your camcorder does not work.

The picture from a TV or VCR does
not appear on the screen even when
your camcorder is connected to
outputs on the TV or VCR.

The melody or beep sounds for five
seconds.

You cannot charge the battery pack.

While charging the battery pack, the
backlight of the display window
does not light.

• The battery pack is not properly installed.

c Install it properly.

• Something is wrong with the battery pack.

c Contact your Sony dealer or local authorized Sony

service facility.

• Disconnect the power cord of the AC power adaptor or

remove the battery, then reconnect it in about one minute.
Turn the power on. If the functions still do not work, open
the LCD panel and press the RESET button under TITLE
button using a sharp-pointed object (If you press the
RESET button, all the settings including the date and time
return to their defaults.) (p. 201).

• The USB cable was connected before installation of the

USB driver was completed.

c Uninstall the incorrect USB driver and re-install the USB

driver (p. 96, 156).

While charging the battery pack, the
remaining battery time indicator
flashes.

No function works though the power
is on.

Image data cannot be transferred by
the USB connection.

1-45

• You are using a battery pack that is not an

“InfoLITHIUM” battery pack.

c Use an “InfoLITHIUM” battery pack (p. 14, 187).

• Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at

least one hour to acclimatize (p. 192).

• The video heads are dirty.

c Clean the heads using the Sony V8-25CLD cleaning

cassette (optional) (p. 193).

• A malfunction other than the above that you can service

has occurred.

c Remove the cassette and insert it again, then operate

your camcorder.

c Disconnect the power cord of the AC power adaptor or

remove the battery pack. After reconnecting the power
source, operate your camcorder.

• A malfunction that you cannot service has occurred.

c Contact your Sony dealer or local authorized Sony

service facility and inform them of the 5-digit code.
(example: E:61:10)

If you are unable to rectify the problem even if you try corrective actions a few times,
contact your Sony dealer or local authorized Sony service facility.

Your camcorder has a self-diagnosis display
function.
This function displays the current state of your
camcorder as a 5-digit code (a combination of a
letter and figures) on the screen or in the display
window.
If a 5-digit code is displayed, check the following
list of codes. The last two digits (indicated by ss)
differ depending on the state of your camcorder.

C:04:ss

C:21:ss

C:22:ss

C:31:ss

C:32:ss

E:20:ss

E:61:ss

E:62:ss

C:21:00

• C:ss:ss

You can service your camcorder
yourself.

• E:ss:ss

Contact your Sony dealer or local
authorized Sony facility.

If indicators and messages appear on the screen or in the display window, check the
following.
See the page in parentheses “( )” for more information.

100-0001

(DCR-TRV340 only)
Slow flashing:

•The file is corrupted.
•The file is unreadable.
•You are trying to use the MEMORY MIX

function on a moving picture (p. 129).

C:21:00

Self-diagnosis display (p. 182).

E Warning indicator as to battery
Slow flashing:

•The battery is nearly dead.

The 

E indicator sometimes flashes even if

the remaining battery time is about five to
10 minutes depending on the operating
conditions, environment and battery
condition.

Fast flashing:

•The battery is dead.

% Moisture condensation has occurred*
Fast flashing:

•Eject the cassette, turn off your camcorder,

and leave it for about one hour with the
cassette compartment open (p. 192).

Stick”* (DCR-TRV340 only)
Slow flashing:

•No “Memory Stick” is inserted.

formatting (DCR-TRV340 only)
Fast flashing:

•“Memory Stick” data is corrupted (p. 115).*
•“Memory Stick” is not formatted correctly

(p. 110).

C:21:00

100–0001

Q Warning indicator as to tape
Slow flashing:

•The tape is near the end.
•No tape is inserted.*
•The write-protect tab on the cassette is

exposed (red) (p. 19).*

Fast flashing:

•The cassette has run out of tape.*

Z

Slow flashing:

•The write-protect tab on the cassette is

exposed (red) (p. 19).

Fast flashing:

•Moisture condensation has occurred

(p. 192).

•The cassette has run out of tape.
•The self-diagnosis display function is

activated (p. 182).

- The image is protected*
(DCR-TRV340 only)
Slow flashing:

•The image is protected (p. 168).

(optional)
Fast flashing:

•There is something wrong with the external

flash (optional).

* You hear the melody or beep.

• CLOCK SET

Set the date and time (p. 17).

• FOR “InfoLITHIUM”

Use an “InfoLITHIUM” battery pack (p. 187).

BATTERY ONLY

•

Q Z TAPE END

The cassette has run out of tape.*

•

Q NO TAPE

Insert a cassette tape.*

•

 CLEANING CASSETTE

The video heads are dirty. (The 

x indicator and “

CLEANING CASSETTE” message appear one after
another on the screen.) (p. 193)

• COPY INHIBIT

You tried to record a picture that has a copyright
control signal* (p. 185).

•

 FULL**

The “Memory Stick” is full* (p. 125).

•

 

-

**

The write-protect tab on the “Memory Stick” is set to
LOCK* (p. 115).

•

 NO FILE**

No still image is recorded on the “Memory Stick”*
(p. 149).

•

 NO MEMORY STICK**

No “Memory Stick” is inserted.*

•

 AUDIO ERROR**

You are trying to record an image with sound that
cannot be recorded by your camcorder on “Memory
Stick”* (p. 141).

•

 MEMORY STICK ERROR** The “Memory Stick” data is corrupted* (p. 117).

•

 FORMAT ERROR**

Check the type of formatting* (p. 110).

•

 

- 

DIRECTORY ERROR** The “Memory Stick” has more than one directory

such as 100msdcf* (p. 148).

•

 PLAY ERROR**

The image is distorted and cannot be played back.*

•

 REC ERROR**

Check the input signal before retrying recording*
(p. 135, 143).

•

 NO PRINT MARK**

You selected MARKED in 9PIC PRINT in the menu
settings using an “Memory Stick” contains no image
with a print mark* (p. 175).

•

 NO STILL IMAGE FILE**

You selected MULTI in 9PIC PRINT in the menu
settings using a “Memory Stick” contains no still
image* (p. 175).

• DELETING**

You have pressed PHOTO during deleting all images
on “Memory Stick.”*

• FORMATTING**

You have pressed PHOTO during formatting a
“Memory Stick.”*

•  NOW CHARGING

Charging an external flash (optional) does not work
correctly.*

* You hear the melody or beep.

** DCR-TRV340 only

This video system has been developed to enable digital recording to Hi8 

/Digital8

 video cassette.

We recommend using Hi8 

/Digital8   video cassette.*

The recording time when you use your Digital8   system camcorder on Hi8 

/

standard 8   tape is half the recording time when using the conventional Hi8 

/

standard 8   system camcorder. (120 minutes of recording time becomes 60 minutes in
the SP mode.)
* If you use standard 8   tape, be sure to play back the tape on this camcorder. Mosaic

pattern noise may appear when you play back standard 8   tape on other VCRs
(including other DCR-TRV240/TRV340).

Note
Tapes recorded in the Digital8   system cannot be played back on Hi8 

/standard 8

 (analog) system machine.

 is a trademark.

is a trademark.

 is a trademark.

The Digital8   system or Hi8 

/standard 8   system is automatically detected

before the tape is played back.
During playback of tapes recorded in the Hi8 

/standard 8   system, digital signals

are output as the image signals from the   DV IN/OUT jack.

Display during automatic detection of system
The Digital8   system or Hi8 

/standard 8   system is automatically detected, and

the playback system is automatically switched to. During switching of systems, the
screen turns blue, and the following displays appear on the screen. A hissing noise also
sometimes can be heard.

 

t 

/ : During switching from Digital8   to Hi8 

/standard 8 

/  

t  : During switching from Hi8 

/standard 8   to Digital8 

Using any other video camera recorder, you cannot record on a tape that has recorded
copyright control signals for copyright protection of software which is played back on
your camcorder.

You cannot record software on your camcorder that contains copyright control signals
for copyright protection of software.
COPY INHIBIT appears on the LCD screen, in the viewfinder or on the TV screen if you
try to record such software. Your camcorder does not record copyright control signals
on the tape when it records.

1-46

When you play back a Digital8   system tape which is dubbed from a dual sound track
tape recorded in the DV system, set HiFi SOUND to the desired mode in the menu
settings (p. 104).

STEREO

Stereo

Main sound and sub sound

1

Lch

Main sound

2

Rch

Sub sound

When you play back a dual sound track tape recorded in an AFM HiFi stereo system,
set HiFi SOUND to the desired mode in the menu settings (p. 104).

STEREO

Stereo

Main sound and sub sound

1

Monaural

Main sound

2

Unnatural Sound

Sub sound

You cannot record dual sound programs on your camcorder.

The “InfoLITHIUM” battery pack is a lithium-ion battery pack that has functions for
communicating information related to operating conditions between your camcorder
and an AC adaptor/charger (optional).
The “InfoLITHIUM” battery pack calculates the power consumption according to the
operating conditions of your camcorder, and displays the remaining battery time in
minutes.

•Be sure to charge the battery pack before you start using your camcorder.
•We recommend charging the battery pack in an ambient temperature of between

10°C to 30°C (50°F to 86°F) until the backlight of the display window goes out,
indicating that the battery pack is fully charged. If you charge the battery outside of
this temperature range, you may not be able to efficiently charge the battery pack.

•After charging is completed, either disconnect the cable from the DC IN jack on your

camcorder or remove the battery pack.

•Battery pack performance decreases in low-temperature surroundings. So, the time

that the battery pack can be used is shorter in cold places. We recommend the
following to ensure longer battery pack use:
– Put the battery pack in a pocket to warm it up, and insert it in your camcorder

immediately before you start taking shots.

– Use the large-capacity battery pack (NP-FM70/QM71/FM90/FM91/QM91,

optional).

•Frequently using the LCD panel or frequently operating playback, fast-forward or

rewind wears out the battery pack faster. We recommend using the large-capacity
battery pack (NP-FM70/QM71/FM90/FM91/QM91, optional).

•Be sure to turn the POWER switch to OFF (CHG) when not taking shots or playing

back on your camcorder. The battery pack is also consumed when your camcorder is
in the standby mode or playback is paused.

•Have spare battery packs handy for two or three times the expected recording time,

and make a trial recordings before taking the actual recording.

•Do not expose the battery pack to water. The battery pack is not water-resistant.

•If the power may go off although the remaining battery time indicator indicates that

the battery pack has enough power to operate, charge the battery pack fully again so
that the indication on the remaining battery time indicator is correct. Note, however,
that the correct battery indication sometimes will not be restored if it is used in high
temperatures for a long time or left in a fully charged state, or the battery pack is
frequently used. Regard the remaining battery time indication as the approximate
shooting time.

•The 

E mark indicating that there is little remaining battery time sometimes flashes

depending on the operating conditions or ambient temperature and environment even
if the remaining battery time is about five to 10 minutes.

•If the battery pack is not used for a long time, do the following procedure once per

year to maintain proper function.
1. Fully charge the battery.
2. Discharge on your electronic equipment.
3. Remove the battery from the equipment and store it in a dry, cool place.

•To use the battery pack up on your camcorder, leave your camcorder in the standby

mode until the power goes off without a cassette inserted.

•The battery life is limited. Battery capacity drops little by little as you use it more and

more, and as time passes. When the available battery time is shortened considerably, a
probable cause is that the battery pack has reached the end of its life. Buy a new
battery pack.

•The battery life varies according to how it is stored and operating conditions and

environment for each battery pack.

The DV jack on this unit is an i.LINK-compliant DV input/output jack. This section
describes the i.LINK standard and its features.

i.LINK is a digital serial interface for handling digital video, digital audio and other
data in two directions between equipment having the i.LINK jack, and for controlling
other equipment.
i.LINK-compatible equipment can be connected by a single i.LINK cable. Possible
applications are operations and data transactions with various digital AV equipment.
When two or more i.LINK-compatible equipment are connected to this unit in a daisy
chain, operations and data transactions are possible with not only the equipment that
this unit is connected to but also with other devices via the directly connected
equipment.
Note, however, that the method of operation sometimes varies according to the
characteristics and specifications of the equipment to be connected, and that operations
and data transactions are sometimes not possible on some connected equipment.

Note
Normally, only one piece of equipment can be connected to this unit by the i.LINK
cable (DV cable). When connecting this unit to i.LINK-compatible equipment having
two or more i.LINK jacks (DV jacks), refer to the operating instructions of the
equipment to be connected.

i.LINK is a more familiar term for IEEE 1394 data transport bus proposed by SONY,
and is a trademark approved by many corporations.
IEEE 1394 is an international standard standardized by the Institute of Electrical and
Electronic Engineers.

i.LINK’s maximum baud rate varies according to the equipment. Three maximum baud
rates are defined:

S100 (approx. 100 Mbps*)
S200 (approx. 200 Mbps)
S400 (approx. 400 Mbps)

The baud rate is listed under “Specifications” in the operating instructions of each
equipment. It is also indicated near the i.LINK jack on some equipment.
The maximum baud rate of equipment on which it is not indicated such as this unit is
“S100”.
When units are unit is connected to equipment having a different maximum baud rate,
the baud rate sometimes differs from the indicated baud rate.

* What is “Mbps”?
Mbps stands for megabits per second, or the amount of data that can be sent or received
in one second. For example, a baud rate of 100 Mbps means that 100 megabits of data
can be sent in one second.