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DCR-HC39E/HC41/HC42/HC42E/HC43/HC43E

When problems occur while the unit is operating, the self-diagnosis
function starts working, and displays on the viewfinder or LCD
screen what to do. This function consists of two display; self-
diagnosis display and service mode display.
Details of the self-diagnosis functions are provided in the Instruction
manual.

When problems occur while the unit is operating, the counter of the
viewfinder or LCD screen shows a 4-digit display consisting of an
alphabet and numbers, which blinks at 3.2 Hz. This 5-character
display indicates the “repaired by:”, “block” in which the problem
occurred, and “detailed code” of the problem.

1 1

3 1

C

Repaired by:

Refer to “1-4-3. Self-diagnosis Code Table”.

Indicates the appropriate
step to be taken.
E.g.
31 ....Reload the tape.
32 ....Turn on power again.

Block

Detailed Code

Blinks at 3.2Hz

C : Corrected by customer
H : Corrected by dealer
E : Corrected by service

engineer

Viewfinder or LCD screen

C : 3 1 : 1 1

1

Refer to “2. DISASSEMBLY” to remove the mechanism deck block.

2

Disconnect the CN6002 of VC-378 board.

3

Supply +4.5V from the DC power supply to the loading motor and unload with a pressing the cassette compartment.

VC-378 board

DC power supply (+4.5Vdc)

Loading motor

Disconnect the CN6002 of VC-378 board.

CN6002

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DCR-HC39E/HC41/HC42/HC42E/HC43/HC43E

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

C

Block

Function

0

4

2

1

2

2

3

1

3

1

3

1

3

1

3

1

3

1

3

1

3

1

3

1

3

1

3

1

3

1

3

1

3

2

3

2

3

2

3

2

3

2

3

2

3

2

3

2

3

2

3

2

3

2

3

2

3

2

Detailed

Code

0

0

0

0

0

0

1

0

1

1

2

0

2

1

2

2

2

3

3

0

3

1

4

0

4

1

4

2

4

3

4

4

1

0

1

1

2

0

2

1

2

2

2

3

3

0

3

1

4

0

4

1

4

2

4

3

4

4

Symptom/State

Non-standard battery is used.

Condensation.

Video head is dirty.

LOAD direction. Loading does not
complete within specified time

UNLOAD direction. Loading does not
complete within specified time

T reel side tape slacking when unloading.

S reel side tape slacking when unloading.

T reel fault.

S reel fault.

FG fault when starting capstan.

FG fault during normal capstan operations.

FG fault when starting drum.

PG fault when starting drum.

FG fault during normal drum operations.

PG fault during normal drum operations.

Phase fault during normal drum operations.

LOAD direction loading motor time-
out.

UNLOAD direction loading motor
time-out.

T reel side tape slacking when
unloading.

S reel side tape slacking when
unloading.

T reel fault.

S reel fault.

FG fault when starting capstan.

FG fault during normal capstan
operations.

FG fault when starting drum.

PG fault when starting drum.

FG fault during normal drum
operations.

PG fault during normal drum
operations.

Phase fault during normal drum
operations.

Self-diagnosis Code

Repaired b

y:

Correction

Use the InfoLITHIUM battery.

Remove the cassette, and insert it again after one hour.

Clean with the optional cleaning cassette.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Load the tape again, and perform operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

Remove the battery or power cable, connect, and perform
operations from the beginning.

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DCR-HC39E/HC41/HC42/HC42E/HC43/HC43E

E

E

E

E

E

Block

Function

6

1

6

1

6

1

6

2

6

2

Detailed

Code

0

0

1

0

1

1

0

0

0

1

Symptom/State

Difficult to adjust focus
(Cannot initialize focus.)

Zoom operations fault
(Cannot initialize zoom lens.)

Focus lens initializing failure and zoom
lens initializing failure occur simulta-
neously.

Steadyshot function does not work well.
(With pitch angular velocity sensor output
stopped.)

Steadyshot function does not work well.
(With yaw angular velocity sensor output
stopped.)

Self-diagnosis Code

Repaired b

y:

Correction

Inspect the lens block focus MR sensor (Pin 2, 4 of CN3801 of
VC-378 board) when focusing is performed when the touch panel is
operated in the focus manual mode and the focus motor drive circuit
(IC3803 of VC-378 board) when the focusing is not performed.

Inspect the lens block zoom reset sensor (Pin ws of CN3801 of
VC-378 board) when zooming is performed when the zoom switch
is operated and the zoom motor drive circuit (IC3803 of VC-378
board) when zooming is not performed.

Inspect the flexible board for breakage or loose connection.
If not faulty, inspect the focus and zoom motor drive circuit (IC3803
of VC-378 board).

Inspect pitch angular velocity sensor (SE601 of SI-042 board)
peripheral circuits.

Inspect yaw angular velocity sensor (SE602 of SI-042 board)
peripheral circuits.

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DCR-HC39E/HC41/HC42/HC42E/HC43/HC43E