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Model
DCR-HC17E DCR-HC19E DCR-HC21 DCR-HC21E DCR-HC22E DCR-HC32 DCR-HC32E DCR-HC33 DCR-HC33E (serv.man3)
Pages
9
Size
340.79 KB
Type
PDF
Document
Service Manual
Brand
Device
Movie / LEVEL 1
File
dcr-hc17e-dcr-hc19e-dcr-hc21-dcr-hc21e-dcr-hc22e-d.pdf
Date
PREV: Sony DCR-HC17E / DCR-HC19E / DCR-HC21 / DCR-HC21E / DCR-HC22E / DCR-HC32 / DCR-HC32E / DCR-HC33 / DCR-HC33E (serv.man2) Service Manual

Sony DCR-HC17E / DCR-HC19E / DCR-HC21 / DCR-HC21E / DCR-HC22E / DCR-HC32 / DCR-HC32E / DCR-HC33 / DCR-HC33E (serv.man3) Service Manual ▷ View online

— 5 —
DCR-HC17E/HC19E/HC21/HC21E/HC22E/HC32/HC32E/HC33/HC33E
1.
Self-diagnosis Function
When problems occur while the unit is operating, the self-diagnosis
function starts working, and displays on the viewfinder or LCD
screen what to do. This function consists of two display; self-
diagnosis display and service mode display.
Details of the self-diagnosis functions are provided in the Instruction
manual.
2. Self-diagnosis Display
When problems occur while the unit is operating, the counter of the
viewfinder or LCD screen shows a 4-digit display consisting of an
alphabet and numbers, which blinks at 3.2 Hz. This 5-character
display indicates the “repaired by:”, “block” in which the problem
occurred, and “detailed code” of the problem.
1 1
3 1
C
Repaired by:
Refer to “3. Self-diagnosis Code Table”.
Indicates the appropriate
step to be taken.
E.g.
31 ....Reload the tape.
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2Hz
C : Corrected by customer
H : Corrected by dealer
E : Corrected by service
engineer
Viewfinder or LCD screen
C : 3 1 : 1 1
SELF-DIAGNOSIS FUNCTION
— 6 —
DCR-HC17E/HC19E/HC21/HC21E/HC22E/HC32/HC32E/HC33/HC33E
3.
Self-diagnosis Code Table
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
Block
Function
0
4
2
1
2
2
3
1
3
1
3
1
3
1
3
1
3
1
3
1
3
1
3
1
3
1
3
1
3
1
3
1
3
2
3
2
3
2
3
2
3
2
3
2
3
2
3
2
3
2
3
2
3
2
3
2
3
2
Detailed
Code
0
0
0
0
0
0
1
0
1
1
2
0
2
1
2
2
2
3
3
0
3
1
4
0
4
1
4
2
4
3
4
4
1
0
1
1
2
0
2
1
2
2
2
3
3
0
3
1
4
0
4
1
4
2
4
3
4
4
Symptom/State
Non-standard battery is used.
Condensation.
Video head is dirty.
LOAD direction. Loading does not
complete within specified time
UNLOAD direction. Loading does not
complete within specified time
T reel side tape slacking when unloading.
S reel side tape slacking when unloading.
T reel fault.
S reel fault.
FG fault when starting capstan.
FG fault during normal capstan operations.
FG fault when starting drum.
PG fault when starting drum.
FG fault during normal drum operations.
PG fault during normal drum operations.
Phase fault during normal drum operations.
LOAD direction loading motor time-
out.
UNLOAD direction loading motor
time-out.
T reel side tape slacking when
unloading.
S reel side tape slacking when
unloading.
T reel fault.
S reel fault.
FG fault when starting capstan.
FG fault during normal capstan
operations.
FG fault when starting drum.
PG fault when starting drum.
FG fault during normal drum
operations.
PG fault during normal drum
operations.
Phase fault during normal drum
operations.
Self-diagnosis Code
Repaired b
y:
Correction
Use the InfoLITHIUM battery.
Remove the cassette, and insert it again after one hour.
Clean with the optional cleaning cassette.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Load the tape again, and perform operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
Remove the battery or power cable, connect, and perform
operations from the beginning.
— 7 —
DCR-HC17E/HC19E/HC21/HC21E/HC22E/HC32/HC32E/HC33/HC33E
1.  ORNAMENTAL  PARTS
Note:
• Items marked “*” are not stocked since they are seldom required for routine service.
Some delay should be anticipated when ordering these items.
• The parts numbers of such as a cabinet are also appeared in this section.
Refer to the parts number mentioned below the name of parts to order.
• Abbreviation
AUS : Australian model
CH
: Chinese model
CND : Canadian model
EE
: East European model
HK : Hong Kong model
JE
: Tourist model
KR
: Korean model
NE
: North European model
1.  MAIN  PARTS
Les composants identifiés par une
marque 0 sont critiquens pour la
sécurité.
Ne les remplacer que par une pièce
portant le numéro spécifié.
The components identified by
mark 0 or dotted line with mark
0 are critical for safety.
Replace only with part number
specified.
Shoe cover (103)
2-188-481-01
Cpc lid
2-188-478-01
Screw (M1.7) 
3-080-198-11
Jack cover
2-188-477-01
(When change it, need dismantle the set.)
— 8 —
DCR-HC17E/HC19E/HC21/HC21E/HC22E/HC32/HC32E/HC33/HC33E
The components identified by
mark  0  or dotted line with
mark 0 are critical for safety.
Replace only with part num-
ber specified.
Les composants identifiés par une
marque  0  sont critiques pour la
sécurité.
Ne les remplacer que par une pièce
portant le numéro spécifié.
Checking supplied accessories.
CD-ROM
(SPVD-012 2005 USB Driver)
(Picture Package Ver. 1.5) (1)
2-515-350-01 (EXCEPT HC33E)
2-586-797-01 (HC21E/HC33E)
AC-L AC Adaptor (1)
0
1-477-534-11
Power Cord (1)
0
1-769-608-31 (AEP, E)
0
1-776-985-11 (KR)
0
1-782-476-51 (CH)
0
1-783-374-12 (UK, HK)
0
1-790-107-41 (US, CND)
0
1-790-732-71 (JE)
0
1-827-945-11 (AUS)
Handycam station (1)
DCRA-C121
1-818-729-11 
(HC32/HC32E/HC33E)
DCRA-C122
1-818-729-21 (HC22E)
Shoe cover (1)
2-188-481-01
USB cable (1)
1-829-868-31
(EXCEPT HC17E)
Shoulder strap (1)
2-176-235-01 
(EXCEPT HC17E)
Rechargeable battery pack 
NP-FP30 (1)
0
A-1082-950-A (US, CND)
0
A-1082-951-A 
(EXCEPT US, CND)
A/V connecting cable (1)
1-823-156-51
21-pin adaptor (1)
1-770-783-21 
(HC22E/HC32E)
Conversion 2P adaptor (1)
0
1-569-008-12 
(HC21/HC32: E)
Conversion 2P adaptor (1)
0
1-569-007-12 (JE)
Wireless Remote Commander
RMT-831 (1)
1-477-898-41 
(HC32/HC32E/HC33/HC33E)
RMT-830
1-477-898-71 
(HC19E/HC21/HC21E/HC22E)
Battery Holder
3-083-973-01
Memory Stick Duo (1)
(not supplied)
(HC33/HC33E)
Memory Stick Duo adaptor (1)
(not supplied)
(HC33/HC33E)
Page of 9
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